An absoloute shambles of service with the hotel. Having to clear our own tables and re-stock them to eat breakfast, lunch & dinner. We Went meals without being offered drinks by the waiters/ staff & When telling the restraunt manager this, he called us liars. They Did not caitor for my partner who is a celiac. The room we was given was a small tin can, nothing like the photo's they advertise with the shower being even worse, making it hard to wash your own hair. The health & safety of the pool stairs were a joke, they were not fixed & cause a massive hazard to every individual who was in need of using them. When the stairs fell out of there placement, the lifeguard came over to correct it and rudely tutted at me in disguist. People from other countries who arrived, wanted to leave after spending only one day there. The cost of hiring a car was insane on sight, if you wish to hire one then i'de advise tou to get one from the airport which is at least 80% cheaper. If you wish to attend this money robbing, poor trained & non-empathetic business then heads up, you will not be happy with the result. My advice, dodge it and you will save your self money & tones of stress & aggro. The fact that this is meant to be a TUI BLUE, was a absoloute joke & a complete waste of money and time of work. This was no where near the standards of a TUI BLUE hotel/ resort & it deffinately does it deserve the TUI BLUE title. I wouldn't even rate this a 2 star.
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