PUER HEYUAN REHABILITATION CENTER
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Pu'er
PUER HEYUAN REHABILITATION CENTER
No.1 of Hot Spring Hotels in Pu'er
Simao District, Pu'er, Yunnan, China
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Opened in 2023, the PUER HEYUAN REHABILITATION CENTER offers travelers a pleasant stay in Pu'er, whether for business or leisure purposes. Show More
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Last booked 1 hr ago
Highlights
Varied breakfast
Free parking
Cozy rooms
Lots to do
Superb viewsAmenities
Hot springs
Gym
Private ParkingFree
24-hour front desk
Luggage storageFree
Tea room
Restaurant
Cafe
All Amenities
Property Description
Opened in 2023, the PUER HEYUAN REHABILITATION CENTER offers travelers a pleasant stay in Pu'er, whether for business or leisure purposes.
Show More
4.6/5
Very GoodCleanliness4.6
Amenities4.6
Location4.7
Service4.5
All 199 Reviews
Surroundings
Airport: Pu'er Simao Airport
(2.8 km)
Train: Puer Railway Station
(9.3 km)
Train: Ninger Railway Station
(42.5 km)
Landmarks: Siting Pavilion
(1.2 km)
Landmarks: Ximahe Reservoir
(1.2 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Family Room
1 King bed and 1 Single bed
56.7m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe 2-bed Room
2 Single bed
38.6m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Garden Family Room
1 King bed and 1 Single bed
84.3m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Queen Room With View
1 King bed
56.7m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Garden Queen Room
1 King bed
84.3m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Queen Room
1 King bed
38.6m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Garden Twin Room
2 Single bed
84.3m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Paoquan Family Room (Full Set)
2 King bed
290m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Family Room
1 King bed
120m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Very Good
199 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.7
- Service4.5
Average for similar properties in Pu'er
cherryoldfish
January 1, 2025
我們的目的地是附近的景邁山，但查普洱市時發現了這家酒店。覺得自駕過程中安排一兩次泡温泉能緩解疲勞，所以就訂了。怎麼説，環境確實很好，服務也很好，但感覺酒店的體系沒有理順，比如説指示牌，入口處兩大棟建築，沒有任何指示牌，更大更豪華的竟然是温泉區域，我們來來回回倒車，到了酒店大堂也沒有安排門僮接應，一臉茫然的走進去逮着一個服務員問，才搞清楚。而酒店住客要經過半開放的走廊、大堂，經過餐廳才到温泉區域，還要服務員開閘。不幸的是我們應該是最晚進温泉的那波，服務員都下班了，我們被前台服務員放進去後，突然意識到回去沒人幫忙開閘門啊😳還好，同伴機智，跑去找到健身房更衣室那邊的服務員，還拿到了毛巾，而這是不屬於酒店住客享受的，因為要專門買温泉票才能進入更衣室洗漱換衣服用毛巾😳而我們的票都包在房費裏了，我們也是無語了😓後面還是這個服務員專門找了個小姑涼陪着我們，我們這温泉泡的啊，很有壓力，小姑涼大冷天穿着棉襖陪着我們玩，真過意不去啊😅衹能草草了事，趕緊回房……最後，我覺得這個要解決，我們因為房間訂太滿了，訂了家庭房，但是下水道居然沒有處理好，五樓的房間，一大早居然回臭味，隱蔽工程沒做到位啊，十一度的天氣要打來陽台門透氣排味😳希望工程部想想辦法解決吧，不然對不起這樣的房費
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Guest User
December 30, 2024
酒店設施新，環境和衞生都很好，還有温泉可以解乏。酒店離市中心不遠，交通打車也非常方便
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Guest User
December 17, 2024
第一次住，環境非常好，房間超級寬敞明亮，採光很好，早餐也很好吃，尤其是米線，新酒店，衞生也沒説，注意是服務態度真好啊，開票效果也超級超級速度，下回出差還要住這家，也推薦同事出差來住，價格也能接受。
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Guest User
December 17, 2024
非常非常差的酒店，沒有服務，態度差，門卡每天都要刷，每天累的要死堅持到門口一定是打不開門的！
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Guest User
December 14, 2024
感受非常糟糕！我們10點左右抵達酒店 進門最顯眼位置就是這塊牌子（如圖1）。此時心裏隱隱感到不妙。果然辦理入住的時候 前台看都不看我的訂單就是一句現在沒房需要等待！然後我説沒關係，先幫我登記吧，我是攜程訂的，之後報了訂房人姓名。前台重新核查，改口道有一間2樓空着，幫我們辦理了入住。我當時問他，我訂的房含康養樂園暢遊票，幾點可以泡温泉？前台回答10:00-23:00都可以，需要泡温泉的時候來前台説一下就行，卻始終沒給我套餐中含有的康養樂園暢遊票和茶博園門票（如圖3）
下午兩點多回到酒店，拿了衣服就去找前台 準備泡温泉，前台提醒我們説 要換好泳衣、帶好浴巾、穿好浴袍才方便進，當時我沒理解其意思，傻傻的説道，沒關係的、我們帶着泳衣可以進去換的。然後前台就指了指前方花園説，筆直走，到了前面左轉 報房間號 即可進入。
我們如他所説照做，但是看門的工作人員告訴我們 裏面就是温泉 不換拖鞋、泳衣無法進入，我説我們進去換，工作人員説 你們從酒店進去的沒手牌，無法使用更衣箱，沒有浴巾和拖鞋。我當時一聽就驚了，搞半天我們是從邊門進的**** 不享受各種服務，連更衣箱的使用權都沒！一氣之下就回前台理論了。結果前台就是一口咬死，酒店客人進康養樂園都這樣。説是給了手牌，不好做賬，讓我把訂單退了 重新單獨買票進。（此處省略中間爭執環節）最後我表示我購買的套餐上明明寫着贈送三張暢玩票（如圖2），我們要門票 從正門走，享受該有的服務！你解決不了把你們領導叫來。過了幾分鐘一個女領導來了，皮笑肉不笑的説著抱歉，每當我想説話 就被這個女領導以先生你別激動打斷！問題是我受到了不公平的對待為自己鳴不平就是激動了？真的是沒有一點職業素養，服務行業最重要的是傾聽！懂嗎？（結果第二天吃早飯看見該女領導站在餐廳門口點頭哈腰的給一行人服務、與昨天對比判若兩人）
此事前後耗時40多分鐘，酒店方無任何致歉的賠償！真的很心累。明明是出來旅遊放鬆的 結果花錢看人臉色。
進去後心更是跌到谷底。整個温泉區就開了兩個小池子，一個紅酒池一箇中葯池，細節（如圖4）
泡池服務區賣咖啡的工作人員同樣傲慢無禮，我問為什麼不和冷飲店一樣開門口呢？跑上來很累。她直接懟我，你缺乏鍛鍊。我又詢問泡池邊都有桌椅（如圖5）不能像飯店一樣弄個二維碼？顧客直接掃碼點單，你們做完把咖啡送過來。她回答這裏信號差。結果收錢還是微信付款！最誇張的是用的還是私人微信號（如圖6），也不知道這錢到底算誰收的。可見整個酒店設計不人性化、員工缺乏服務意識且管理混亂…
到了晚上 想刷牙睡覺了，拆開這樣的。（如圖7、8）
總結一下 該酒店主要服務的是貴賓，普通散客他們無心顧及，你提意見員工要麼無視，要麼直接當面回懟你。雖然硬件很不錯 但是我0.5分都不想給、體驗太差了。住一次感覺都要折壽！
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Jiao0624
December 13, 2024
小童玩水區都是温熱水太貼心了，雖然好多温泉不開但是衹要你説要泡。負責人都會給你現放水。服務態度特別好.
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Gugudeguoguo
November 9, 2024
和朋友一起出玩，兩個家庭，長者和孩子都玩的很開心。酒店適合度假休息，親子出遊，值得推薦。普洱美食太多了😄
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Kiss！
October 27, 2024
房間和院子都比較小 沒有看圖片那麼大 一樓會有各種小蟲 房間就進來過一衹青蛙 …
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Guest User
October 21, 2024
酒店環境不錯，房間挺大的，挺乾淨的，早餐不怎麼好吃，温泉和玩水的地方感覺不怎麼乾淨。另外服務有點跟不上，有天早上被警報吵醒，下樓過程中一個工作人員也沒碰到，到了大堂只有一個淡定的前台小哥，我們問了才説是停電了，那天入住率很低很低，壓根沒幾個客人，就不能通知一下嗎
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Services & Amenities
Most Popular Amenities
Hot springs
Additional charge
Gym
Private Parking
Free
24-hour front desk
Luggage storage
Free
Tea room
Restaurant
Cafe
Taxi booking service
Conference room
Additional charge
Business center
Secretarial services
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Heated pool
Pool lounge
Towels
No restrictions
Opening times
Business hours
Notice
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Taxi booking service
Business Services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Multi-function room
Secretarial services
Multimedia display system
Coworking spaces
Front Desk Services
Safe at front desk
Luggage storage
Free
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Lockers available
Electronic ID reader for check-in
Languages Spoken
Chinese
Food & Drink
Cafe
Room service
Lobby bar
Convenience store/kiosk
Public Areas
Elevator
No smoking in public areas
Smoking area
PA and sound system
Non-smoking floor
Water purifier
Picnic area
Garden
Outdoor furniture
Health & Wellness
Gym
Hot springs
Additional charge
Mini golf
Activities
Tea room
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Free
Laundry service (off-site)
Laundry detergent
Clothes steamer
Facilities for Children
Children's meals available
Children's slippers
Children's toothbrushes
Accessibility
Accessible rooms available
Handrails in hallways
Stair-free main entrance
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cots are not included in the total price. For details, please contact the hotel.
Breakfast
TypeWestern, Chinese, Asian, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 07:30-10:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:CNY 68.00 (approx. DKK 67.54) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 300.00 (approx. DKK 297.96) per room.
Deposit Payment Methodscash, credit card, debit card, third-party payment service
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Paying at the Hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 101
Opened in 2023, the PUER HEYUAN REHABILITATION CENTER offers travelers a pleasant stay in Pu'er, whether for business or leisure purposes.
The hotel is only 3km from Pu'er Simao Airport and 9km from Puer Railway Station, giving guests a number of convenient transportation options. This hotel is located near many of Pu'er's attractions including Beigui Coffee Museum, Ximahe Reservoir and Siting Pavilion.
When guests have some time on their hands they can make use of the onsite facilities. Guests of this Pu'er hotel can make use of the parking facilities.
According to our guests, the location of this hotel is one of the best around. For guests traveling with families, this hotel is consistently one of the most popular choices.
The hotel is only 3km from Pu'er Simao Airport and 9km from Puer Railway Station, giving guests a number of convenient transportation options. This hotel is located near many of Pu'er's attractions including Beigui Coffee Museum, Ximahe Reservoir and Siting Pavilion.
When guests have some time on their hands they can make use of the onsite facilities. Guests of this Pu'er hotel can make use of the parking facilities.
According to our guests, the location of this hotel is one of the best around. For guests traveling with families, this hotel is consistently one of the most popular choices.