Hotels near HERGO SOLUCIONES EMPRESARIALES, Puebla

We had been driving since Tepic until 2:30 a.m. and could not find a hotel on our route until we got to the Holiday Inn, Puebla. Exhausted, we were grateful to arrive and be able to park our loaded car out front. (It wouldn't fit in the parking garage with the roof rack loaded.) The front desk staff was so accommodating and professional. Check out was 1:00 p.m., so we had ample time to rest before continuing our travels. The room was clean and comfortable, with a nice, big, hot shower. We are IHG members and received excellent service.

Everything was perfect, but I was always asking them to put extra bottles of water in the room (( they didn’t)) and once I called reception to ask for water he say (( we are running out of drinking water, you have to buy in the shop near 24/7)) what is wrong with you guys??? No water??? Are you serious??

I've stayed here several times as I've been coming to Puebla more and more for business. I was there 2 nights this week and the staff was great. I am a Hilton Diamond member and they had good Diamond recognition. They upgraded me to a corner Junior Suite (Room 734) which was great as you had a great view both directions. It was spacious, comfortable and had a desk to work on. The bed was ok and the it had working AC. Although, during the afternoon it really had to push to keep the room at the temperature I wanted. At night it always worked well. It seems like it just struggles when it's the hottest and sunniest during the day. That could be solved if you can open the windows but you can't. The only thing that wasn't working is the fridge. They really really should get them back working. I'm not sure if they don't because of COVID but the fridge didn't work at all. They had a working electronic safe which was convenient. Shower pressure worked well and lots of hot water. The internet speeds weren't that quick but it did work. It seems like they always improve the lobby area. They have a business center and now they have a Starbucks window right when you come in which is nice if you like those drinks. For my Diamond benefit they allow points or a continental breakfast. I choose the breakfast which was eggs anyway you wanted, toast, access to the fruit bar and the various juices and coffee or tea. You can pay 150 pesos more and upgrade to the full breakfast buffet. There is plenty of free parking in their secure parking lot. I requested a late 4 PM check-out as my flight left late but they said the latest I could stay was 2 PM as they needed the room. The front desk staff was polite. When I couldn't get something printed in their business center, they asked me to email it to them and they printed it out for me. On the night I flew in, I was very tired and didn't want to go out and they have room service from the restaurant below. The food is totally decent. They brought it up quickly and you can charge to your room.

Located in the historic old town and very convenient for city walks. If you can live on the third floor, you can stay quieter, because the downstairs feels like a youth hostel. Of course, if the bar next door sings at night, all the guests will have to listen and enjoy it until midnight

Меню не очень разнообразно, Гуакомоле без изысков. В остальном нормально. Номера прекрасны. Локация удобная. Сервис хороший

Stunning property and the room was probably one of the most unique and beautiful rooms I've ever stayed in. We were in awe of our bathroom and level of detail in our room and throughout the property, super impressive. Our breakfast at the restaurant was just okay, the coffee was served lukewarm and the dishes we okay, not stellar especially given the price point. Staff was nice, however, my chief complaint is that they were less than flexible seemingly because we booked through Expedia. We were traveling with our two young children arriving off a red eye flight, I requested an early check and when they noticed I booked through a third party site, confirmed it twice and followed that by stating they would not be able to accommodate the request. The hotel was completely desolate, we sat in the un-airconditioned lobby for 3 hours until our tour was scheduled and literally saw two other guests the entire time. The dining room was completely empty as well so it was not a function of having a fully booked property the evening before. I guess my recommendation is to NOT book through a third party site should you have any special requests.