Banyan Tree Puebla Reviews
Banyan Tree Puebla
C. 10 Nte. 1402, Barrio del Alto, Puebla, 72000, MexicoView Hotel Details
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Banyan Tree Puebla Guest Reviews
4.5/5
Great
105 review
Verified reviewsLocation4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(105)
Positive reviews(5)
Nicolas
Urban Junior Suite King
Stayed in 2021年11月
Couples
4 review
Outstanding
Posted on 2021年11月24日
Again ! Perfect hotel ! Room, service, location… perfect! Thanks to all the nice persons in the front desk and breakfast !
Rooftop pool is nice !
Response from Property: Dear Mr. Nicolas,We are delighted to receive such a wonderful review from you regarding your recent stay with us. I am overjoyed to hear that you found our hotel to be perfect in every aspect, including our rooms, services, and prime location.I will make sure to pass your praises to our friendly front desk staff and our breakfast team who went above and beyond to make your stay memorable. The rooftop pool is indeed a fantastic feature that we are glad you enjoyed.Thank you once again for choosing our hotel. We hope to see you soon to experience another blissful stay with us.Best regards,Manuel Leal Managing Director
Guest User
Urban Room King
Stayed in 2023年6月
Solo travelers
63 review
Outstanding
Posted on 2023年6月29日
Although the hotel is a bit far from the city center, about ten minutes' walk, the hotel environment is very comfortable, the rooms are large, and there is a swimming pool on the roof with a view of the volcano and church. The hotel was formerly a Rosewood Hotel, and Mr. ALfredo is at the front desk. Enthusiastic and proactive in helping me solve my itinerary problems, saving a lot of time and making my itinerary smooth.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your kind review! We are glad to hear that you found our hotel's atmosphere comfortable and enjoyed our spacious rooms and rooftop pool with its stunning views. We are also pleased to hear that our staff was helpful in assisting you with your itinerary, saving you time and making your trip more enjoyable. We hope to have the opportunity to host you again in the future in our Sanctuary for the Senses. Best regards,Manuel Leal Managing Director.
Guest User
Urban Room King
Stayed in 2023年8月
Booked for others
5 review
Outstanding
Posted on 2023年10月20日
Great location, comfortable rooms
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for your positive feedback! We are thrilled to hear that you enjoyed our prime location and comfortable rooms. We strive to provide our guests with an exceptional experience and we are glad to know that we succeeded in meeting your expectations. We hope to welcome you back soon!Cordially,Manuel Leal,Managing Director
Diego
Urban Junior Suite Two Double
Stayed in 2024年6月
Business travelers
12 review
Outstanding
Posted on 2024年8月12日
Excelente servicio y excelentes instalaciones. El personal es excelente
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