Hotel Puerto Palace Reviews

A little dated hotel . Good service . Breakfast was a bit disapointing . Nice room . Good bed . My room was situated close to the corner , so there was a terrible noice from the road . But the room was very cheap

Great hotel, trip.com had not booked the right room, only for 2 people while I had specified 3, but the hotel solved that for us. Super clean and beautiful hotel, breakfast is great, dinner should be your thing because it is a buffet, but there is also something for everyone. Facilities well organized, highly recommended!!

The room was on the ground floor with poor lighting. But since it was for one night only, it was fine. The pool is very good and the breakfast varied. We were able to take advantage of the day because we were able to stay on the premises after checkout and they even stored our bags for us. They were very kind.

A good hotel to have a pleasant stay, it has many facilities and is huge, more for holidays.

Nice hotel, but outside the city.

Overall good . The place was in a good condition. All staff was very nice and friendly. You need to be in a good physical condition if you want to go outside he hotel to visit the beaches and the rest of Puerto de la Cruze as i was very elevated. The place was at our stay completely invaded by German retired couples. We had he half board and he buffé was no bad but could have been a bit better. Many of the dishes should needed a bit more of seasoning. The pools was said to be heated during winter time, his I doubt except from the 2 whirlpools.

Excellent hotel, the staff is amazing, the room was clean and big enough. Maybe one of the best hotels for its price. Thanks m!

Great pool area. WIFI not really up to par in the room. Scetchy.

The Hotel has anything you may need in terms of facilities. The staff is just amazing so highly recommended.

The ac control button is limited to four settings and the top setting is just ok.

Good hotel, kids friendly

Very nice and comfortable hotel. Lovely pool and bar area. Always lots of bed to use are the pool area. Room was very comfortable, being alone I had a smaller room which was a generous size. Bath and mini fridge was most appreciated. Down size was having to pay extra for the room safe, prefer this just to be added to the room cost. I was on the 4th floor at the end of the block, lovely view of the pool and mountain area, road traffic was a little loud if on the balcony. The room cleaning was very high standard, and all the hand rails were always being cleaned. Very pleased with the choice of food. Fab paella! Nice area outside to sit and eat.

Friendly, helpful staff - solo trip to visit someone in hospital and I felt safe and comfortable. Excellent pool area and rooms. Recommend.

The rooms are quite basic but the hotel itself is really good. Nice pool area, reasonably priced food and drink, clean and very friendly helpful staff.