Hotel Casa El Moro
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto Morelos

Hotel Casa El Moro

Av Javier Rojo Gomez 17 SM2, M5, L17, Puerto Morelos, Quintana Roo 77580, Mexico
Show on Map
With a stay at Hotel el Moro in Puerto Morelos, you'll be near the beach, within a 10-minute drive of Puerto Morelos Beach and Puerto Morelos Town Square. This hotel is 12.3 mi (19.7 km) from Moon Palace Golf Club and 13.1 mi (21.1 km) from Maroma Beach.Show More
We Price Match
hotel overview picture
Highlights
Free parking
Delicious Breakfast
Lots to do
Amenities
Private ParkingFree
24-hour front desk
Wi-Fi in public areasFree
Snorkeling
Hiking
Tour and ticket booking service
Taxi booking service
Station pick-up service
All Amenities
Property Description
With a stay at Hotel el Moro in Puerto Morelos, you'll be near the beach, within a 10-minute drive of Puerto Morelos Beach and Puerto Morelos Town Square. This hotel is 12.3 mi (19.7 km) from Moon Palace Golf Club and 13.1 mi (21.1 km) from Maroma Beach.
Show More
4.1/5
Very Good
Cleanliness4.1
Amenities4.1
Location4.1
Service4.1
All 41 Reviews
Surroundings
Airport: Cancún International Airport
(26.2 km)
Landmarks: Tulaka Diving
(100m)
Landmarks: Smooth Life Catamarans
(140m)
Landmarks: Fundadores Park Puerto Morelos
(140m)
Landmarks: Seven days
(160m)
View on Map

Rooms

Guest Reviews

Services & Amenities

Policies

Luxury Double Room, 1 Bedroom
16

Luxury Double Room, 1 Bedroom

1 Sofa bed or 2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Junior Suite Studio
14

Junior Suite Studio

1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Double Room
4

Deluxe Double Room

1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Standard Room
11

Standard Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Basic Single Room
4

Basic Single Room

1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.1/5
Very Good
41 reviews
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Average for similar properties in Puerto Morelos
Most Mentioned
AI Summary
The accommodation impresses guests with its friendly staff, convenient location near attractions, and economical value. Well-equipped rooms, comfortable beds, and varied breakfast options enhance the overall experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 21, 2024
The location is good and the staff are nice but the management is nonexistent. We strongly recommend that you avoid staying a Hotel el Moro. On our first day there we got locked in our room and nobody answered at the front desk. We had to open a window and yell for help only to find that nobody was available to get us out. Fortunately, I was able to jimmy the door strike open from the inside with great effort. It turns out, they were aware that the door handle was broken well before they put us in the room! Then there was a day we decided to hangout in the room only to have very loud construction start on the floor above us. They were literally using a rotary hammer (think jackhammer-like loud) on the actual floor above our bed. When asked how long this was to occur, they said 2 hours, so we went out for a couple of hours. We got back to the room to rest and the noise started again and continued through the afternoon. So much for R&R on a vacation. We also had to throw out a bunch of food from the fridge because it was way too warm. The fridge did not cool things at all. Finally, when we were checking out they tried to get us to pay almost $2,000 pesos for some unexplainable reason. We had paid in full and their request was completely unjustified. We go on trips several times per year to areas like this, so we a familiar with the often “less than ideal” experiences and we are not naive travelers. With that in mind, please know that is the first time I have ever written a bad review.
J‍u‍d‍y
April 4, 2022
Convenient, clean and friendly The location is very close to the beach and the town center which made it a bit noisy on a Saturday night during spring break but the bands at the clubs/restaurants stopped around 11:00 pm.
A‍l‍e‍j‍a‍n‍d‍r‍o
July 9, 2024
Preocupante No funcionaba la TV, la piscina estuvo sucia los 3 días. Las toallas no las cambiaron un día y el desayuno es muy basico
Translate
B‍a‍r‍n‍a
March 26, 2022
Seen better times… A classical style estate complex with large, comfortable rooms at a very good location. Once the music from two neighboring restaurants were over, 10:30, not bad, we got a pleasant night. A good breakfast, then the day started with the comfort of being close to the center of town. There were several noncritical inconveniences which could have been avoided if the place were better maintained. A stuck window, broken AC, forever-closed safe box etc., the hotel cries for maintenance.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 25, 2024
Chambre propre mais pas d’eau chaude et peu d’eau, odeurs nauséabondes dans la salle de bain toilette, étages pénibles à monter surtout avec les valises.hôtel bruyant, piscine non entretenue comme les bâtiments. Petit déjeuner correct
Translate
F‍r‍e‍e‍d‍o‍m‍5‍3‍4‍5‍0‍7‍8‍0‍9‍2‍8
November 11, 2024
C est un hôtel charmant et authentique très bien placé près de la plage et du centre et entouré de restaurants. Les chambres sont très propres et le personnel adorable . Et prix très correct . Vous pouvez y aller sans hésiter c est une excellente adresse
Translate
F‍r‍a‍n‍c‍o‍i‍s
July 15, 2024
It was great to stay in the hotel. High recommend. The only problem is it was hard to find a parking
P‍a‍t‍r‍i‍c‍k
May 22, 2024
The staff was very kind but limited English, not a complaint, just a comment. The room was clean and comfortable. You can't flush the toilet after using toilet paper, not uncommon in Mexico but visitors need to know. Our air conditioner was a little funky, it is difficult to get ice, there is no in room coffee but you will get a delicious breakfast and coffee starting at 7:30 AM. The pool picture is deceiving, it isn't really great. The view from the roof top is though! Great location! We felt safe and will stay again for a couple of days. Not enough amenities for a week for us.

Services & Amenities

More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 11:00–11:30

Front desk hours: 24/7

The property will provide check-in details after booking

Child Policies
Children aged 3 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeContinental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2000
  • Renovated: 2021
  • Number of Rooms: 18
With a stay at Hotel el Moro in Puerto Morelos, you'll be near the beach, within a 10-minute drive of Puerto Morelos Beach and Puerto Morelos Town Square. This hotel is 12.3 mi (19.7 km) from Moon Palace Golf Club and 13.1 mi (21.1 km) from Maroma Beach.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services and laundry facilities. Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 10 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Frequently Asked Questions

What is the nearby landmark for Hotel Casa El Moro?

Hotel Casa El Moro is at the prime location of Puerto Morelos. The nearby landmarks include Tulaka Diving, and it is 100m from your search (straight-line distance).

What amenities and services does Hotel Casa El Moro have?

Hotel Casa El Moro has the following popular amenities and services: .

Does Hotel Casa El Moro provide breakfast?

Yes, guests staying at Hotel Casa El Moro can enjoy breakfast during their stay. Breakfast option(s): Continental.

What are the check-in and check-out timings at Hotel Casa El Moro?

The check-in time at Hotel Casa El Moro is 15:00 and the check-out time is 11:30. You can request the property for early check-in or late check-out by directly reaching out to Hotel Casa El Moro.

How to get from the closest airport to Hotel Casa El Moro?

The closest airport is Cancún International Airport, and it is about 23 mins from hotel by car (26.2 km).

Does Hotel Casa El Moro have a swimming pool?

Yes, Hotel Casa El Moro has a pool.

What are the check-in and check-out times at Hotel Casa El Moro? Is early check-in and late check-out available?

Prices at Hotel Casa El Moro are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest AirportCancún International Airport
Distance to Airport26.22KM
Average Price FromBRL1132
Hotel Star Rating2