A&A Plaza Hotel Reviews
A&A Plaza Hotel
National Highway cor, Wescom Rd, Puerto Princesa, Palawan, 5300, PhilippinesView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
A&A Plaza Hotel Guest Reviews
4/5
Very Good
31 review
Verified reviewsLocation4.2
Amenities3.8
Service4.0
Cleanliness3.9
Filter by:
Sort by:
All reviews(31)
Positive reviews(30)
Reviews with photos/video(7)
Awesome stay(10)
Close to airport(8)
Convenient location(7)
Offers pick-up/drop-offs(6)
Great service(6)
Clean and tidy(5)
Awesome rooms(5)
Guest User
Standard Double Room A
Stayed in Apr 2024
Travel with friends
14 review
Posted on Apr 29, 2024
Hotel was nice but we turned up and the room we had booked was not available.
Got upgraded was nice but the toilet was leaking every time we flushed and so was the bath into the room.
Bed was comfy and the aircon worked well. Staff all very helpful.
Response from Property: Thank you for your review. We’re pleased to hear that you enjoyed the upgraded room, found the bed comfortable, and appreciated the helpfulness of our staff.However, we apologize for the inconvenience caused by the leaking toilet and bath. This is not the standard we aim for, and we are addressing these issues to prevent future occurrences.Thank you for your understanding and feedback. We hope to have the opportunity to provide you with a flawless stay on your next visit.
Guest User
Standard Double Room A
Stayed in Aug 2024
Couples
3 review
Outstanding
Posted on Aug 29, 2024
Happy!
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you had a happy experience with us. It’s great to know that our staff and value contributed to your enjoyment. We can’t wait to have you stay with us again!
Anna Rasantsvey
Standard Twin Room A
Stayed in Feb 2024
Couples
6 review
Great
Posted on Feb 17, 2024
Friendly and helpful staff. Free airport shuttle service. Clean room. Hot water and AC. Quilts on the bed, not just bedsheets! Loved our short stay here. Easy for transportation as it is very close to the main road. Nice restaurant (a bit pricey but good)
Response from Property: Thank you for your wonderful review of A&A Plaza Hotel! We’re delighted to hear that you had such a positive experience with us. It’s fantastic to know that you enjoyed the spacious and clean room, comfortable bed, and modern amenities.We also appreciate your kind words about our staff, location, and restaurant. We strive to provide excellent service and a relaxing ambiance, so it’s great to hear that we succeeded in making your stay enjoyable.Thank you for recommending us, and we look forward to welcoming you back in the future!
Guest User
Standard Twin Room A
Stayed in May 2024
Couples
8 review
Posted on Jun 2, 2024
From the hotel description it is not clear that this is an older property not so well maintained
. But staff are friendly and helpful. The other guests at hotel were very noisy so it was difficult to fall asleep, especially inconvenient when we needed to wake up at 4.30am for a 6am flight. But very low price so should have expected experience to be mediocre.
The one department which stan’s out is the very friendlyAiroort shuttle driver who went out of his way to assist and transfer took only 5min. So overall ok.
Response from Property: Thank you for your detailed review. We appreciate your feedback and apologize for any discomfort caused by the noise and the condition of the property. We understand how important a good night’s sleep is, especially before an early flight.We’re glad to hear that you found our staff friendly and helpful, and that the airport shuttle service met your needs efficiently. We’ll take your comments into account to improve our facilities and ensure a better experience for future guests.Thank you for your understanding and for recognizing the efforts of our shuttle driver. We hope to have the opportunity to serve you better in the future.
Renee
Standard Double Room A
Stayed in Mar 2024
Couples
2 review
Great
Posted on Apr 3, 2024
Lovely hotel. Basic requirements met. Was flying early and a free airport shuttle was provided. Staff incredibly helpful. Rooms comfy
Response from Property: Thank you for your lovely review! We’re thrilled to hear that our hotel met your basic requirements and that you appreciated the free airport shuttle service.It’s great to know that our staff's helpfulness and the comfort of the rooms contributed to a pleasant stay. We look forward to welcoming you back for another great experience!
Ako Si Ran
Superior Double Room
Stayed in May 2024
Family
3 review
Very Good
Posted on May 26, 2024
a bit old but ok for 1 night stay they also let us take out our breakfast
Response from Property: Thank you for your review! We appreciate your understanding regarding the age of the property. We’re pleased to hear that the hotel was suitable for your one-night stay and that you appreciated the option to take out your breakfast.Your feedback is valuable, and we’re glad you had a positive experience with our service. We hope to welcome you back in the future!
Guest User
Standard Double Room A
Stayed in Aug 2024
Couples
1 review
Outstanding
Posted on Aug 29, 2024
Accommodating staff.. it's good and cheap for..
Response from Property: Thank you for your feedback! We're delighted to hear that you found our staff accommodating and appreciated the value we offer. If there's anything specific we can do to make your next stay even better, please let us know. We look forward to welcoming you back!
Melanie Rose
Standard Twin Room A
Stayed in Jan 2024
Travel with friends
13 review
Very Good
Posted on Jan 4, 2024
Booked this hotel mainly because of its location adjacent the airport and complimentary airport shuttle. We were coming off a 7 hr drive from El Nido and had another 7 hrs until our flight to Manila. We used the room for a quick nap and shower and it served its purpose. Room was clean and AC was cold. Shower pressure was average but no hot water.
I went to eat at their dining room and the first three times the waiter took my order he came back to tell me it was unavailable. At that point I’d just asked him to give me the list of what’s available and I’ll choose. They had rib tips and rice and it wasn’t too bad. All staff were friendly as well.
Response from Property: Thank you for sharing your experience. We’re glad to hear that our location and complimentary airport shuttle were convenient for you after your long drive. I’m also pleased that the room met your needs for a quick nap and shower.I apologize for the inconvenience you faced with the dining service. We will address this with our team to ensure a smoother experience for our guests in the future. It’s great to know that you found the rib tips and rice acceptable and that our staff were friendly.Thank you for your feedback, and we hope to have the opportunity to serve you better in the future. Safe travels!
Guest User
Standard Twin Room A
Stayed in Nov 2023
Family
9 review
Very Good
Posted on Nov 21, 2023
Hotel is close to the new airport and they provide free shuttle service 2-way. Just right for the price. Hotel staff very accommodating.
Response from Property: Thank you for your feedback! We’re delighted to hear that you found our location convenient and appreciated the free shuttle service. It’s great to know that our staff were accommodating and that you felt the hotel offered good value for the price. We look forward to welcoming you back in the future!
Jiro Yuan
Standard Double Room A
Stayed in Mar 2023
Couples
8 review
Very Good
Posted on Mar 29, 2023
It was a great hotel. Very affordable and comfortable rooms.
Response from Property: Thank you for your wonderful feedback! We’re so glad to hear that you found our hotel both affordable and comfortable. It’s great to know our rooms met your expectations. We look forward to welcoming you back for another great stay!
LuisCS
Standard Double Room A
Stayed in Jun 2024
Travel with friends
8 review
Outstanding
Posted on Jul 1, 2024
Go to when it comes to stays.
Response from Property: Thank you for your kind words! We’re delighted to hear that we’re your go-to choice for stays.We look forward to welcoming you back and providing another great experience.
LeeRosa
Standard Double Room A
Stayed in Aug 2023
Couples
1 review
Outstanding
Posted on Aug 21, 2023
Hotel was good, very near at city. Neat and cozy . The staff was very accommodating.
Response from Property: Thank you for your kind review! We’re delighted to hear that you enjoyed our convenient city location, as well as the neat and cozy atmosphere of our hotel. It’s fantastic to know our staff made your stay comfortable with their accommodating service. We look forward to welcoming you back for another great stay!
Asiul topfil
Superior Double Room
Stayed in Sep 2023
Couples
10 review
Posted on Dec 9, 2023
Very good location near to airport. Market and public transportation
Response from Property: Thank you for your wonderful review! We're glad you enjoyed our convenient location near the airport, market, and public transportation. It’s great to hear that these aspects of your stay contributed to a positive experience. We hope to welcome you back soon!
abiyahera
Standard Double Room A
Stayed in Mar 2024
Couples
12 review
Posted on Jun 23, 2024
My Go to hotel in the City
Response from Property: Thank you for your wonderful feedback! We’re thrilled to be your go-to hotel in the city.We look forward to welcoming you back and continuing to provide you with a great stay.
Pavan Kumar R
Standard Twin Room A
Stayed in Jan 2023
Couples
6 review
Outstanding
Posted on Feb 1, 2023
Nice hotel, friendly people.
Best part is the free Airport transfer and they kept the baggage for a while safe and sound.
The view is great you can watch the aeroplane take off and land!!
I booked the hotel two times already!
Response from Property: Thank you so much for your fantastic review! We’re delighted to hear you enjoyed our friendly service, the free airport transfer, and the safe storage for your baggage. It’s wonderful to know you appreciated the view of the planes taking off and landing! We’re thrilled to have had the pleasure of hosting you twice already and look forward to welcoming you back for your next stay!