Los Colores Ecoparque

Me pareció costoso (+800k por noche), pero la atención es impecable y me fue muy bien con el tour que contraté para ir al río.

I was in Los Colores with my family for a holiday weekend. First I want to acknowledge the good: The premium room is nice and clean. Very comfortable mattresses and pillows. The air works well. It's correct. The service of the reception staff is good. We went rafting through Rio Claro and the service was very good, the guide was super friendly and fun (I think his name was Mateo). However, I found it to be very expensive for what they offer. There is only internet at the reception and taking into account that the cell phone signal is zero in the area (which is not the hotel's fault) there should be internet in the rooms since one is completely cut off in the area. Breakfast is pretty basic. The restaurant is very bad, we had dinner and lunch because we were tired but nothing to do with it. At midnight the power went out so the air was turned off and there is no plant, nor any windows in the rooms so it is not a good idea to open the windows, so we had a very bad night because it was 36 degrees. The truth is I don't know if I would return to this hotel because it seemed quite expensive since it was $705,000 + VAT per day for the premium room for 3 people with breakfast.

The hotel needs to invest more in the rooms, horrible towels, poor quality toilet paper dispenser, smells and more, the price does not represent reality, it is expensive for the quality offered to

It is a relatively good hotel for Doradal. But they try to make a buck with the payment if you book via Hotels, Booking or another platform. In my case they charged me 20 percent more than what was agreed.

Excellent place and a hidden paradise. They should improve the service in the pool and bar area, they are people who have no empathy and have no interest in you having a good time until they leave you talking to yourself. Otherwise it is a paradise and the food is excellent. Thank you 🙏

Super recommended 10/10, the attention, the food and the activities. The prices of the meals are fair, the portions are generous and they are also delicious. The best activity options there are to do outside the hotel, walks, bike tours and canoeing that you cannot miss. A wonderful experience in nature. From the hotel, just 20 minutes away you can visit the Hacienda Napoles theme park.

Spectacular, good spaces and quiet to rest with the family.