Sunscape Puerto Vallarta Resort & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Puerto Vallarta

Sunscape Puerto Vallarta Resort & Spa

Blvd. Francisco Medina Ascencio Km. 3.5, Zona Hotelera, Zona Hotelera Nte, Las Glorias, Puerto Vallarta, Jalisco 48333, Mexico
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With a stay at Sunscape Puerto Vallarta Resort & Spa All Inclusive in Puerto Vallarta (Hotel Zone), you'll be steps from La Isla and a 2-minute drive from Cruise Ship Terminal. This all-inclusive hotel is 2.5 mi (3.9 km) from Malecon and 3.3 mi (5.3 km) from Playa de los Muertos.Show More
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hotel overview picture
3.3/5Cleanliness: 3.3
All 101 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballSpaMassage RoomFitness RoomPrivate ParkingFreeBarBasketball Court
All Amenities
Surroundings
Airport: Gustavo Diaz Ordaz International Airport
(10.4 km)
Landmarks: Fuente De Las Tortugas
(170m)
Landmarks: Cinépolis Vip
(240m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Sun Club Deluxe Romantic Suite Ocean Front
5

Sun Club Deluxe Romantic Suite Ocean Front

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
In-room Wi-Fi
Stair-Free Property Entrance
Room Details
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Deluxe Partial Ocean View King Room
5

Deluxe Partial Ocean View King Room

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private bathroom
Sea View
Private Toilet
Room Details
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Sun Club Junior Suite with Bay View
4

Sun Club Junior Suite with Bay View

2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private bathroom
TV
Cable Channels
Room Details
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Deluxe Family Kids Room
6

Deluxe Family Kids Room

1 King bed and 1 Bunk bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Private Entrance
Room Details
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Deluxe Partial Ocean View Two Double Room
5

Deluxe Partial Ocean View Two Double Room

2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private bathroom
Sea View
Private Toilet
Room Details
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Sun Club Romantic Suite Bay View with Terrace
6

Sun Club Romantic Suite Bay View with Terrace

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private bathroom
TV
Wardrobe
Room Details
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Sun Club Romantic Suite Bay View
6

Sun Club Romantic Suite Bay View

1 King bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private bathroom
TV
Cable Channels
Room Details
Check Availability
Deluxe Double Room with Resort View
5

Deluxe Double Room with Resort View

2 Double bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Private Entrance
Room Details
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Deluxe King Room with Resort View
4

Deluxe King Room with Resort View

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private bathroom
Private Toilet
Private Entrance
Room Details
Check Availability
Deluxe Junior Two Double Suite with Bay View
5

Deluxe Junior Two Double Suite with Bay View

2 Double bed
Has window
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private bathroom
TV
Cable Channels
Room Details
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Deal Of The Day
7

Deal Of The Day

1 Double bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private bathroom
TV
Cable Channels
Room Details
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Guest Reviews(101)

3.3/5
Verified Reviews
  • Cleanliness3.3
  • Amenities3.3
  • Location3.3
  • Service3.3
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 2, 2023
This trip feels that Ctrip is very unprofessional: 1. The order shows that the reservation has been made successfully, but when I arrive at the hotel, I find that there is no such reservation 2. Assuming that the hotel does not give Ctrip a confirmation number, at least there is still time to notify the customer before check-in, why there is no such step I had no choice but to contact Ctrip repeatedly, but what I got was more than three hours of waiting. During the period, the customer was asked to communicate with the front desk to see if there was any room available. The language barrier and the peak occupancy time made it impossible for them to work all afternoon. In the end, I had no choice but to live in a different hotel with my fellow team, and it took me an afternoon, and the purpose of team building was greatly compromised. Too much delay.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2024
Antes de llegar al hotel me di la tarea de buscar comentarios y reseñas acerca de él, vi comentarios tanto buenos como malos, y fui con la idea de que no la iba a pasar bien. Llegando al hotel mi perspectiva cambió completamente a una positiva, hay lo necesario en cuanto a comida y entretenimiento. Solo me toco que los elevadores estaban fallando. El personal en general fue muy amable.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2024
Está muy bien pero si le hace falta una remodelación al exterior.Todo lo demás está decente bien si volvería
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2024
Es un gancho para quererte hacer socio de Unlimited vacation y se molestan si les dices que no queries. Mi estancia fue por aceptar ese desayuno te dan un certificado de regalo con la condición de ir a una platica pero de verdad no acepten nada es un fastidio.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2024
My family made a last-minute trip to Puerto Vallarta and didn't know what to expect at the Sunscape based on some mixed reviews here, but we were so happy with our stay! We booked through Hyatt, which means we were guaranteed the newly remodeled rooms and didn't have to wear wrist bands (for the all-inclusive food etc). We really enjoyed the great buffet and other restaurants, great service, and we like that Sunscape is a popular resort among Mexican families on vacation from places like Mexico City. It was nice to feel like we were really in Mexico with Mexican people, which is not the case in many resorts that cater only to foreigners. We will be back again!
c‍o‍m‍p‍a‍o‍r‍t‍i‍z‍7‍6
June 21, 2024
Llegamos al hotel alas 6:30 am y no se nos permitió el acceso asta las 7:15 y nos tuvieron afuera en la calle eso sí está muy mal deberían permitir el acceso de perdido al lobi el check in es tardado y el check out no es tan tardado pero lo malo esque si hay gente haciendo check in tienes que esperar asta que te toque en la fila para poder hacer tu check out deberían separar check in y check out
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j‍e‍f‍f‍r‍5‍1‍5
June 17, 2024
Staff were awesome and made up for any shortcomings the somewhat dated rooms had. ( beds were great)
R‍a‍f‍a‍e‍l‍ ‍C
June 17, 2024
The title says it all, unless you are looking for a place that you will only sleep at. Otherwise I would highly recommend any other hotel. This is mainly for locals.
k‍y‍l‍e‍c‍l‍e‍n‍d‍a‍n‍i‍e‍l
June 17, 2024
Not your typical Hyatt experience. The staff was great, which was really the only highlight. Food and drinks are incredibly lacking, cleanliness of the hotel and rooms overall was not there. The beach was great and the location is easily accessible to most things. Unfortunately I would not stay here again or recommend to anyone until they do some serious renovations.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1996
  • Renovated: 2004
  • Number of Rooms: 336
With a stay at Sunscape Puerto Vallarta Resort & Spa All Inclusive in Puerto Vallarta (Hotel Zone), you'll be steps from La Isla and a 2-minute drive from Cruise Ship Terminal. This all-inclusive hotel is 2.5 mi (3.9 km) from Malecon and 3.3 mi (5.3 km) from Playa de los Muertos.

Enjoy a range of recreational amenities, including a complimentary water park, outdoor tennis courts, and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at World Café, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Stay in one of 340 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

Services & Amenities

Outdoor Swimming Pool
Exclusive Beach Area
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportGustavo Diaz Ordaz International Airport
Distance to Airport10.41KM
Average Price FromINR23315
Hotel Star Rating3