Guest User
August 25, 2024
Best Family Vacation First, the question everyone always searches…. Club vs no club. I would definitely recommend the club option. This resort was absolutely great for a family vacation. We have a 4 and 5 year old and they loved it, which means we loved it. Everyone acknowledged our children and never once did we feel like our kids were treated liked they were not welcome. They were treated like it was their credit card on file. The Food: We thought the food was very good for an all inclusive resort. I never sat down expecting to have the best meal of my life, but the food is very good for a resort. The Staff: The staff is amazing. Everyone is friendly and go out of their way to say hello to you then ask you what they can do for you. A few people you want to target on your vacation are: -Rodalfo at the water sports stand. Kayaking, stand up paddle boarding, and hobbie cat-ing are awesome, and he makes them more awesome. -Deiby,Luis,Amyeli,Yani, and Nathaly at the Cocoonz bar. If you do the club option this group right here single handedly will elevate your vacation experience. Deiby makes the best margaritas on property. Don Julio repasado, grand marnier, fresh lime, and fresh orange. Hueron at the buffet makes the best cup of coffee on property, ask him for his “Dominican coffee especial”,and probably has the largest smile on property. We requested his section every morning with breakfast. Elvin and the entire entertainment staff is great. The first day Elvin met my 2 boys and remember their names and went out of his way to acknowledge them by name, anytime we passed him no matter how busy he was. The Pool: Clean huge, and fun. Go on Amazon and order a cheap 4 pack of floaties, so you have something to float around on. If you forgot the gift shop will have you covered. The Beach: Cap Cana is an amazing beach. There are little to no waves and the sand if extremely fine and soft. When the winds blown in strong, the ocean gets a little “rougher” and stirs up the sand creating a cloudy appearance near the shore. The room: We stayed in building 1 in the 10-25 block. I would strongly reccomend requesting this building and section. You walk out of your room and go 50ft to the right or left and you are at the elevators that bring you directly to the lobby, gym, coffee bar, and restaurants . What held us back from a 5 star review, inconsistencies in the cleanliness of our room. Most days it felt like room service just made the beds and left. Items were not restocked and the floor was never cleaned. The resort as a whole needs to clean the shower drains. Our was full of “scum” and needed a thorough cleaning. We talked to our guest and they also noticed the issue, with us mentioning ours. I only mention this because the service of the room is a stark contrast of the service of the totality of the resort. Overall this place is a slam dunk yes if you want to take your family on vacation.