Nest Paris la Défense - MGallery

Nest Paris la Défense - MGallery Reviews

Nest Paris la Défense - MGallery

34 Cr Michelet, 92060 Paris La Défense, Puteaux, 92800, FranceView Hotel Details
Nest Paris la Défense - MGallery
Nest Paris la Défense - MGalleryNest Paris la Défense - MGalleryNest Paris la Défense - MGallery
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Nest Paris la Défense - MGallery Guest Reviews

4.2/5
Very Good
69 review
Verified reviews
Location4.0
Amenities4.1
Service4.2
Cleanliness4.4
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All reviews(69)
Positive reviews(62)
Reviews with photos/video(5)
Awesome stay(21)
Awesome rooms(18)
Clean and tidy(15)
Easy to get around(12)
Great service(9)
Near shopping area(6)
Negative reviews(7)
Bahabasaran
Deluxe Room-1 King-Size Bed and 1 Single-Size Bed
Stayed in Sep 2024
Travel with friends
14 review
4.7/5
Amazing
Posted on Sep 15, 2024
This hotel is a gem in between affordable and comfortable hotels in Paris, even though it is outer from the city center, this hotel is directly near M1 metro stop. Since Paris is such a vast city, you always need to get a daily ticket to visit locations. The room had amenities such as slippers, robe, coffee machine. The internet speed was also satisfactory.
Response from Property: Dear Bahabasaran,Thank you so much from our entire team for your feddback. We are truly happy to know that everything went perfectly during your stay with us and we look forward to welcoming you again soon !
LeeGordon
Superior King Room
Stayed in Sep 2024
Business travelers
11 review
4.5/5
Great
Posted on Sep 30, 2024
Good location with very close walking distance to Esplanade La Defense Station, as well as the Westfield Mall. Great breakfast.
Response from Property: Dear LeeGordon,Thank you from all our team for your feedback. We are truly happy that you enjoyed you stay with us and we look forward to welcoming you again.
Anonymous User
Superior Room with 2 Single Beds
Stayed in Aug 2024
Couples
1 review
2.5/5
Posted on Aug 25, 2024
It was my fifth stay at this hotel. I noticed that it went from luxury to an average hotel. No amenities supplied in the room. Breakfast offered no freshly squeezed juices. Selection is very limited. In the old days you can order breakfast from the menu. The room is ready for a refurbishment. Head board of the bed shows signs of wearing. Staff is not trained well. No one is greeting you when arriving back to hotel. It’s a very anonymous stay without delivering the luxury treatment.
Response from Property: Dear Guest, we thank you for your feedback, we are truly sorry if you have felt a downgrade in our quality of service. Please be assured that we take your comments very seriously and that we will share this with our team to prevent any future occurence.We hope that we can better serve your in the future.Best regards,Margaux Front office manager
lauriina
Superior King Room
Stayed in Feb 2024
Couples
2 review
4.5/5
Great
Posted on Feb 19, 2024
The room was very clean except for the carpet floor which had a few stains of dirt but that didn't bother that much. The room was beautiful, bathroom very clean and nice and the bed was very comfortable too. The room service made our bed every morning and cleaned the room very well. We got new water every day for free. The receptionist was very kind at any time of the day and very helpful. It's a bit tricky to find but once you found it you'll know where to go. It's close to the metro station so it's easy to get to your destination. I liked it a lot and would come again.
Response from Property: Dear Lauriina,Thank you for your comment. We are very happy to know that you enjoyed your stay and we will share your comment with all our team! We look forward to welcoming you again.Best regards,MargauxFront office manager
Anonymous User
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
5 review
2.7/5
Posted on Aug 20, 2024
Very stressful stay at this hotel as Uber could not find it or pick us up - we were going in circles for 40 minutes. The hotel address is not accepted by Uber and the taxi driver did not feel it was safe to drop us off there as it was late and the drop off area looks like an abandoned building site - it is underground and there is no clear signage and says ‘deliveries’. On the way back we asked the hotel to call us a taxi instead but although reception tried to help, they could not tell us if our taxi arrived using CCTV. They could not call the driver either to check. We went to check underground but no taxi was there. We nearly missed our train and had to run through the Paris metro with all our luggage to catch it as did not have time to wait for another taxi which may not find the hotel. This is not a 5 star hotel if taxis cannot even locate it to drop off guests - very stressful experience!
Response from Property: Dear Guest,Thank you for your feedback, we are truly sorry to know that your stay was not up to your expectations. Indeed, as La Défense is a pedestrian area, it can be tricky to come by car and it is only through our delivery access. We had the CCTV down for a few days and we understand this might have been stressful for you, we apologize for the inconvenience. We hope to better serve you in the future.Best regards,Margaux front office manager
Ailean G
Nest Twin Room
Stayed in Jul 2024
Solo travelers
30 review
3.7/5
Posted on Jul 16, 2024
The hotel is amazing with its price however it’s a business area near major offices, which mean it’s away from the tourist area . The metro is pretty convenient but you need to walk. The taxi situation is not convenient at all. You can’t get an Uber, you will need to walk a fair distance to other hotels to call for Uber. You can op for the hotel taxi which is more expensive as it’s the premium Mercedes
Response from Property: Dear Ailean G,Thank you for your feedback. We are truly sorry that our location was not suitable, it is true that Ubers cannot come to the hotel despite our best efforts to ask them to add us to their locations. We apologize for that and hope to better serve you in the future.Best regards,Margaux Front office manager
Guest User
Superior King Room
Stayed in Mar 2024
Couples
9 review
4.7/5
Amazing
Posted on Mar 27, 2024
We stayed for three nights and everything was wonderful. The staff were very professional, nice, and helpful. The room was clean, with fresh towels, comfy beds, hot water, a big TV, and a good-sized bathtub. We had everything we needed. There was a small issue with the power supply, but the staff responded quickly and professionally. Although the issue couldn’t be resolved in our initial room, we were promptly given another room. Also the hotel’s proximity to the metro station made our visit to Paris very easy and comfortable.I’d recommend this to everyone.
Response from Property: Dear Guest User, Thank you so much for your feedback. We are truly happy to know that you enjoyed your stay with us and that you found our staff professional, nice and helpful. We will share your comments with them with great pleasure.I hope that we will be able to welcome you again in our cocoon very soon.Best regards,MargauxFront office manager
Lowergate
Deluxe Room-1 King-Size Bed and 1 Single-Size Bed
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Nice hotel, newly renovated. The rooms were cozy and the breakfasts were great with a lot of choices. The only inconvenience was that the hotel locates on a business terrace which Uber drivers don’t like to come pick passengers up.
Response from Property: Dear Lowergate,Thank you for your comment. We are very happy to know that you enjoyed your stay and we look forward to welcoming you again.Best regards,MargauxFront office manager
Simon Andre Pedersen
Superior King Room
Stayed in Jan 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 14, 2024
It was easy to check in. Hotel upgraded us for free (probably due to many guests). The room for nice, and the Breakfast had a good selection
Response from Property: Dear Simon Andre Pedersen,Thank you for your comment. We are very happy to know that you enjoyed your stay and we look forward to welcoming you again.Best regards,MargauxFront office manager
Engel
Superior King Room
Stayed in Mar 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Mar 13, 2023
First, this hotel is pretty far from downtown. Almost nothing was open during the weekend. Second, it is a newer hotel. The room was beautiful and the bed extremely comfortable. Third, the staff was nice and helpful. Fourth, I was very disappointed by the "gym". It was very small and almost no equipment. They should bot advertise that they have a fitness room.
Response from Property: Dear Engel,Thank you for your feedback, we are truly happy that you enjoyed our rooms and our staff. We sincerely apologize if our gym was not what you were expecting, please be assured that your comment will be shared.Best regards,MargauxFront office manager
Guest User
Superior King Room
Stayed in Dec 2022
Family
1 review
5.0/5
Outstanding
Posted on Dec 12, 2022
Hotel was based not far from Champ Elysess and has Westfield Shpping Mall and a wide range of restaurants close by. Hotel was clean and luxurious. Staff are polite and close to metro links.
Response from Property: Dear guest, Thank you for your comment. We are very happy to know that you enjoyed your stay and we look forward to welcoming you again. Best regards, Margaux Front office manager
Guest User
Superior King Room
Stayed in Jul 2022
Couples
1 review
4.7/5
Amazing
Posted on Jul 6, 2022
The hotel was amazing and the breakfast which we could have in our room for no additional cost and only issue was location for cabs but as we took our car wasn’t major hurdle but loved the area lived the hotel
Response from Property: Dear guest,Thank you for your comment. We are happy to know that you enjoyed your stay and we look forward to welcoming you again.Best regards,Margaux Mary Front office manager
irina
Superior King Room
Stayed in Sep 2022
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 4, 2022
Great hotel! Clean and modern room with all amenities. Friendly staff!
Response from Property: Dear guest, Thank you for your comment. We are happy to know that you enjoyed your stay and thank you for your nice comment about our staff. Best regards, Margaux Mary Front office manager
Guest User
Deluxe King Room
Stayed in Apr 2022
Business travelers
6 review
4.2/5
Very Good
Posted on Apr 23, 2022
Very good service and good location for business in La Defence. Conveniently located next to Metro with direct line in Paris centre. Comfortable, decent sized rooms with all facilities required for a business trip.
Response from Property: Dear guest,Thank you for your comment. We are happy to know that you enjoyed your stay and we look forward to welcoming you again.Best regards,Margaux Mary Front office manager
Pranut
Deluxe King Room
Stayed in Apr 2022
Solo travelers
13 review
5.0/5
Outstanding
Posted on Apr 30, 2022
Staff are friendly. Considering it is located in the business area so it is quite safe and can walk to a station not very far but need to exit from the exit 1 is closer.
Response from Property: Dear guest,Thank you for your comment. We are happy to know that you enjoyed your stay and we look forward to welcoming you again.Best regards,Margaux Mary Front office manager