DoubleTree by Hilton Putian Reviews
DoubleTree by Hilton Putian
No. 2276 Licheng Middle Avenue, Chengxiang District, Putian, Fujian, 351100, ChinaView Hotel Details
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DoubleTree by Hilton Putian Guest Reviews
4.7/5
Outstanding
1033 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1033)
Positive reviews(1007)
Reviews with photos/video(290)
Friendly front desk staff(137)
Classy environment(80)
Delicious breakfast(65)
Easy to get around(45)
Perfect for business trips(24)
Stayed multiple times(18)
Located downtown(13)
Great swimming pool(9)
Negative reviews(26)
Hbvrspm
Twin Room
Stayed in Mar 2024
Friends
3 review
Outstanding
Posted on Mar 22, 2024
Hotel is in a nice location. Everything met my expectation. Elaine was super kind!
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Putian. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Dannylin85
Deluxe Mountain-view Twin Room
Stayed in Jun 2024
Family
2 review
Posted on Jun 8, 2024
The cleanliness of the room and facilities are not 5 stars hotel standard, and there is a strong odor in bathroom. The hotel is managed by Hilton group? Sad to say, I really doubt it.
Response from Property: Dear guest, thank you for choosing this hotel. We apologize for not being able to provide you with the quality service you deserve. We have reported your problem to the relevant departments of the hotel for follow-up improvement, in order to bring you a really high quality service. Listening to our guests helps us create the best customer experience, and thank you again for taking the time to give us your valuable input. It is because of your feedback that we recognize our shortcomings, rather than being complacent in the field of service. We hope you will visit us again soon and give us the opportunity to give you the best experience.
Guest User
Twin Room
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on May 7, 2024
very nice
Guest User
Queen Room
Stayed in Jul 2023
Business travelers
22 review
Very Good
Posted on Jul 16, 2023
Service is normal, don’t reach my expecting.
Will find other same level hotel in next visiting.
Response from Property: Thank you very much for taking the time to share with us your experience in our hotel during your recent stay with us. I would like to apologies for the inconvenience caused to you, It is very important for us to hear more valuable feedback from our guests like you, in order for us to make necessary improvement.
Guest User
Queen Room
Stayed in May 2024
Business travelers
5 review
Outstanding
Posted on May 26, 2024
Overall, a good stay
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Putian. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
pristan
Queen Room
Stayed in Dec 2023
Family
15 review
Outstanding
Posted on Jan 30, 2024
Great location!
Mukul
Queen Room
Stayed in Jul 2023
Business travelers
5 review
Very Good
Posted on Sep 15, 2023
Reasonably good hotel .
Response from Property: Thank you very much for taking the time to share with us your experience in our hotel during your recent stay with us. I would like to apologies for the inconvenience caused to you, It is very important for us to hear more valuable feedback from our guests like you, in order for us to make necessary improvement.
Guest User
Queen Room
Stayed in Jan 2023
Business travelers
2 review
Outstanding
Posted on Jan 20, 2023
Very comfortable hotel loved as usual.
Response from Property: Welcome to Putian, thank you for your recognition of the hotel.
Guest User
Deluxe Mountain-view Queen Room
Stayed in Apr 2023
Business travelers
5 review
Outstanding
Posted on Apr 20, 2023
Good business hotel
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Putian. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
christopher
Queen Room
Stayed in Jul 2021
Business travelers
65 review
Outstanding
Posted on Jul 21, 2021
Great front house service, breakfast amazing! Thank you Mandy a member of breakfast staff. Checked in with a cookie :-) You guys are amazing
Response from Property: Dear guests, we are very honored to have you choose DoubleTree by Hilton Putian. Thank you for giving us this opportunity to serve you. Your affirmation is the motivation of our efforts, and we look forward to meeting you again.
Anonymous User
Deluxe Suite
Stayed in Jul 2024
Business travelers
1 review
Outstanding
Posted on Jul 5, 2024
This stay was a great experience. Demi at the front desk was warm and thoughtful, and all the questions raised were answered with care. The hotel is conveniently located in the center of Putian. The rooms are clean and tidy. I highly recommend this hotel!
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Guest User
Queen Room
Stayed in Jul 2024
Other
2 review
Outstanding
Posted on Jul 4, 2024
The hotel lobby looks very comfortable. Demi at the front desk provided good service. She helped to upgrade the room type and gave us cookies. The bedding in the room was very comfortable. The room was clean and well-equipped. The breakfast was quite rich. I will stay here again next time.
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Aichuquwandecandi
Queen Room
Stayed in Jul 2024
Family
3 review
Outstanding
Posted on Jul 4, 2024
The hotel service is very good, especially the front desk Demi, who was very considerate and helped to upgrade the room type. Very satisfied, clean and spotless, the room is very safe to live in, the breakfast is also very nice, the first choice for staying. I will come again next time if I have the chance
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Anonymous User
Queen Room
Stayed in Jul 2024
Business travelers
3 review
Outstanding
Posted on Jul 3, 2024
This hotel is located in the city center and the transportation is very convenient. The room I stayed in was very comfortable and well-equipped. I have stayed here many times. Grace, the front desk of the hotel, was very enthusiastic and the staff was always welcoming. The hotel has multiple restaurants, offering a variety of food and drinks at reasonable prices. The hotel also has a gym and swimming pool, which is very convenient. Overall, this hotel is a very good choice and I highly recommend it.
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Guest User
Queen Room
Stayed in Jul 2024
Business travelers
1 review
Outstanding
Posted on Jul 2, 2024
The hotel is classical and grand. Although it is old, the hygiene and maintenance are good. There was a small episode after check-in, but the duty manager Li Ya quickly helped me solve it. Her attitude was very sincere and gave me a very good stay experience. It is worth recommending
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