DoubleTree by Hilton Putrajaya Lakeside Guest Reviews
4.5/5
Great
599 review
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Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(599)
Positive reviews(578)
Reviews with photos/video(314)
Delicious breakfast(104)
Perfect for kids(75)
Great swimming pool(71)
Children's pool available(23)
Delicious buffet(22)
Close to amusement park(21)
Parking difficult(14)
Secluded lake view(5)
Negative reviews(21)
Anonymous User
King Guest room
Stayed in Jul 2024
Couples
12 review
4.0/5
Very Good
Posted on Jul 18, 2024
Arrived late at midnight. greeted by friendly security whom asked us to drive straight to Carpark which is nearby and carpark is at basement. He offered to unload our baggage n send to our room but we chose to park first and unload ourselves. Then he ushered us to the next level to check in at reception at hotel lobby.
The hotel is huge with many buildings but each building only 3 levels .. so the guy at reception usher us to our building. The hotel exterior is a bit old n dull but inside has been refurbished with modern looks and amenities. Took the king guest room..no bathtub..room facing other guest balcony. So we close our curtains most times.
Breakfast is very very good spread and facing lake. Very nice view. All the hotel staffs are warm and friendly. Nice gym. So many spots to chill and relax. Theres abt 5 swimming pools at different locations and the kids pool is huge with many waterplays.
6/14
Guest User
Deluxe King Suite
Stayed in Jul 2024
Business travelers
62 review
5.0/5
Outstanding
Posted on Aug 14, 2024
My stay at DoubleTree by Hilton PJ was excellent. The service was outstanding, and the room was spacious, modern, and very comfortable. The breakfast spread was delicious with plenty of options. I also enjoyed the well-maintained pool and fitness center. The location was convenient, with easy access to shopping and dining.
Overall, a great choice for both business and leisure stays!
syirara
Twin Guest room
Stayed in Jul 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 26, 2024
superrrr. when ever i come to Putrajaya i will stay here because of the facilities and view
Anonymous User
Executive King Room With Lake View
Stayed in Jul 2024
Family
5 review
4.7/5
Amazing
Posted on Jul 9, 2024
Easy to parking..need to validate
Check in bit slow due to peak hour,but recep girl is Ohsome
Room is nice,view mabeles..but no light at balconi
Varieties of Breakfast..A+
Pool n landscape all is A +
megatshamsul nizam
Executive King Room With Lake View
Stayed in Jun 2024
Couples
8 review
4.2/5
Very Good
Posted on Jul 1, 2024
Summary:
An excellent destination for staycation with its welcoming atmosphere. But some area needs improvements... Will only be coming back if got promotions.
Tips:
For executive guests, opt for breakfast buffet at Makan Kitchen instead of Executive Lounge for more varieties/choices.
Pros:
Fast check-in & check-out.
Friendly frontdesk staffs.
Beautiful hotel & great ambience.
Room is clean.
Lovely pool, epecially children's.
Free Hilton's welcome cookies & cocktail.
Extensive list of tv channels to choose from.
Comfortable bed.
No deposit required.
Cons:
Executive room size is modest.
Balcony visible to next door guests.
Small closet.
Slipery bathroom floor.
Air-condition quite warm throughout our stay, not able to adjust the temperature.
Not so comfortable pillows.
Loathe the room carpet design.
Not much breakfast buffet choices at Exexutive Lounge.
No bath tub. No bidet.
No direct lift to basement parking from Wing 3.
Offer only discounted parking rate.
hafeeza shafiqca jamil
Twin Guest room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Location superb.. Very private place to stay.. Everything was great. Will stay again in future.
Guest User
King Guest room
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The place is absolutely gorgeous. The room is clean albeit not very spacious, especially for Muslims to pray. The breakfast buffet is good with variety of choices. Playpool is spacious for kids to play around. The lake-facing swimming pool is best visited during sunset. Overall an amazing experience staying here. Will definitely come again.
Guest User
King Guest room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Stay one night with my husband , the facilities completely. And the room nice
Rohaizak
Executive King Room With Lake View
Stayed in Aug 2024
Couples
28 review
5.0/5
Outstanding
Posted on Aug 7, 2024
service was 5 star. the surrounding is beautiful and peaceful
mama dilla
Twin Guest room
Stayed in Jun 2024
Business travelers
5 review
3.2/5
Posted on Jun 9, 2024
For my kiddos yes the hotel is friendly kid to them..so many facilities for kids. but not for me..I'm lost everytime I go to the lobby hotel..so many wing.the hotel is not clean.so much dust,blanket dirty toilet smell not good.
Guest User
King Guest room
Stayed in Jun 2024
Couples
5 review
3.2/5
Posted on Jun 7, 2024
Advantages:
1. Huge territory
2. Easy access to Marina Putrajaya
3. Swimming pools(but shallow), gym
Disadvantages:
1. Very slow check in with really strange questions(did you book one room, only one room for a couple??)
2. Old and dirty towels, i forced personnel to replace them, but it took about an hour
In general, would recommend to stay here
awis
Executive King Room
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jun 6, 2024
The food is superb
Hotel service is good
Good location
Kids having so much fun with the splash pool
mierakobe
Deluxe King Room
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 31, 2024
Nice staycation after long flight journey..nice location view and the food also all nice..room service also good
Guest User
Family King Room
Stayed in Jun 2024
Family
1 review
4.2/5
Very Good
Posted on Jun 14, 2024
Quite hard to find outside food đ overall the experience was great and my kids love it. đ„°
azila jaini
Twin Guest room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 3, 2024
The hotel is really five star service. The accommodation is really satisfying. Just one thing, the water faucet in the bathroom is a bit slow. The rest is good.