Guest User
February 12, 2025
Horrible Experience – Avoid at All Costs! If I could give this place zero stars, I would. This was by far the worst hotel experience I’ve ever had. First off, the room was disgusting—the bed had stains all over it, and to make things worse, I found bed bugs crawling in the sheets. Absolutely unacceptable. The service was beyond terrible. Ordering food or drinks felt like playing the lottery—sometimes you’d get lucky and get your order after hours of waiting, other times they’d just forget completely, and you’d have to remind them over and over again. And don’t be fooled by the “à la carte” menu—it’s just buffet food plated nicely. On top of that, instead of actually focusing on customer service, the staff seemed more interested in chasing guests down for their room number so they could charge them before even serving them. I’ve never seen anything like it. This hotel is a complete joke. Do yourself a favor and stay far away.