El Wahat Rd, Al Haram, Pyramids Gardens, Giza Governorate, 12511, EgyptView Hotel Details
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Turquoise Pyramids Hotel Guest Reviews
3.6/5
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.4
Service3.5
Cleanliness3.7
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All reviews(56)
Positive reviews(14)
Reviews with photos/video(6)
Negative reviews(3)
Zeynep Dilara
Triple Room With Garden View
Stayed in Jul 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Sep 2, 2024
The staff was very helpful. Since there were a few problems with our room on the first day, they immediately changed it to another room. They helped us buy tickets to go to another city. The location is not very central, but we could easily get everywhere by Uber. There are many nice restaurants and cafes within walking distance. Thanks to this, we were able to try a different place to eat every day. We had a nice time in the garden of the hotel in the evenings. The things I can say negatively are that the ventilation of the rooms on the ground floor is problematic. We even had a hard time drying our clothes. Still, we had fun overall. We would like to thank all the hotel staff.
Response from Property: Thank you, sir. We are happy to have you at our hotel and we hope that you will visit us again.
Guest User
Standard Bungalow
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Very nice staff and great team work 💝
Response from Property: Thank you, sir. We are happy to have you at our hotel and we hope that you will visit us again.
Sherif Elmansy
Family Suite Room
Stayed in Sep 2024
Business travelers
20 review
1.0/5
Posted on Oct 23, 2024
The worse hotel ever I seen. I no suggest it for anyone. So rude staff and bad rooms with terrible breakfast. The hotel looks nice from outside but when you go inside you will see the troubles
Response from Property: Thank you. We are happy to have you at our hotel. We apologize for anything that bothered you. We promise you that next time it will not happen again.
Guest User
Double Room With Pool View
Stayed in Nov 2024
Couples
7 review
4.0/5
Very Good
Posted on Dec 26, 2024
Very nice villa type hotel. Not big ,not small. Good place for holidays
Guest User
Double Room Club Chalet
Stayed in Nov 2023
Travel with friends
3 review
3.2/5
Posted on Dec 16, 2023
This was a good hotel, with a pool and friendly staff …but no view of the pyramids:
Response from Property: Thank you, sir. We are happy to have you at our hotel and we hope that you will visit us again.
Guest User
Double Room With Pool View
Stayed in Feb 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Will be back again.
Response from Property: Thank you, sir. We are happy to have you at our hotel and we hope that you will visit us again.
Guest User
Two-Bedroom Apartment
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
A wonderful hotel among the concrete jungle of Cairo, just a piece of paradise! Honestly, I did not expect much for this money, but the result exceeded all my expectations! From the threshold you find yourself in the garden near the pool, there is a bar with delicious coffee and very nice bartenders. Convenient location, across the road there is a direct bus directly to Tahrir in Downtown, 15 minutes by taxi to the Pyramids, also not far from the Mall of Egypt. Nearby is a Chill Out gas station, with a huge number of cafes and restaurants where you can eat deliciously. We stayed in a two-room suite, huge, clean, beautiful, with a large veranda and a chic table in the hallway. I highly recommend it, and will definitely come back!
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Response from Property: Thank you, sir. We are happy to have you at our hotel and we hope that you will visit us again.
Guest User
Family Suite Room
Stayed in Oct 2024
Family
10 review
2.5/5
Posted on Nov 29, 2024
I booked and paid for a room with a balcony, but they put us in some kind of crypt on the first floor and said that if I wanted to move into a room with a balcony, I would have to pay extra for it again. It was extremely unpleasant. They said that Trip.com was to blame. But it turned out that the intermediary was not to blame, and we were simply deceived. On the first day, we ordered breakfast: it was brought after 1.5 hours and it was tasteless, oversalted and there was not enough of it. In 4 days, they did not change our linen even once. I asked for a towel for my child - they did not bring it. I asked to change a large bottle for the cooler, they did not change it, they only brought 2 bottles of water and we had to buy water ourselves. There is no hair dryer in the room. No chair. The territory is cozy and well-kept, the staff actively takes care of it. In our room, 70% of the sockets were faulty and wobbly. The staff is quite positive, but we didn't like the service in general and we also didn't like the room we stayed in.
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Guest User
Triple Room With Garden View
Stayed in Jan 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Feb 15, 2024
It is a villa-style hotel with a very good environment. The breakfast at the hotel is very Egyptian. It is a very good experience.
Original TextTranslated by Google
Response from Property: Thank you, sir. We are happy to have you at our hotel and we hope that you will visit us again.
Anonymous User
Family Suite Room
Stayed in Mar 2024
Couples
7 review
1.0/5
Posted on Apr 21, 2024
It's pretty bad, the room is very dirty, whoever stays there will regret it
Original TextTranslated by Google
Response from Property: Thank you. We are happy to have you at our hotel. We apologize for anything that bothered you. We promise you that next time it will not happen again.