Guest User
May 5, 2022
An excellent location and diving center but terrible reservation personnel and terrible reception, rooms and food are below average. The hotel reservation in cairo was unprofessional and indecent taking our reservation (8 rooms), mr. Alaa was rude with 3 different persons of the group who tried to explain our needs. Reaching the hotel, all what we requested was disregarded, and the reception was not able to handle us as customers. The food was poor, especially the dessert. That’s said, I have to admit that the hotel location, the view, landscape and the diving center are impressive. It is a putty to see such great potential lost like that with bad service.