Kempinski Hotel Soma Bay Reviews

Good Good Good Good

nobody speaks French in the establishment, there is not even a prospectus written in French. In the room, no documentation on the hotel except for Room service. in all the five-star hotels we have been to, there are leaflets in the room in all languages ​​so that we can understand how the establishment works, the meal times... when we arrived, we were not told Said drinks were extra. moreover, if you want to take something to drink or eat (in addition), there is no price indicated. It is therefore normal that when we sit down to eat, when we are asked what we want to drink, since there is no price indicated anywhere, we order. what is quite strange is that at the gym we can have bottled water for free, in the room the same thing, So why at the table we are not even allowed to drink water free ? besides that, the hotel is clean, my rooms too. the food is good.

Very professional staff. Tasty food and relaxing nature

Facilities: Complete Hygiene: The rooms and public areas are clean and tidy Environment: The location is clean and tidy Service: The hotel has obvious discrimination and is unfriendly to Asian faces. Some service staff have a strong Egyptian accent, which makes communication difficult

The environment, rooms and facilities are all good. There is no discrimination against Chinese people. The service is not enthusiastic and the efficiency is very slow, which is a characteristic of Egypt. The sea is beautiful, and the Jelly Sea is well-deserved. Snorkeling is beautiful, but there are no dolphins here. The food is okay, you can eat enough, don't have too high expectations. The hotel is very photogenic.

A very good all-inclusive hotel, the first choice for vacation, the butler service is also very considerate, the shuttle by the beach can go directly to the pier for snorkeling, in addition to the swimming pool, the hotel also has a lazy river and a children's pool, which is very suitable for family travel.

The staff in charge of the indoor dining area of ​​the restaurant was obviously discriminatory. There was no service at all. I asked him several times to come and collect the plates. He smiled on the surface but rolled his eyes behind my back! For the next few meals, we sat in the outdoor dining area. The staff were very nice. The only ** in my trip to Egypt.

The room is big and the view is great. The price of the hotel's sea project is a little higher, but it's pretty good overall. The service is very thoughtful

Somabay has the best sea water in Hurghada, where you can snorkel and dive. There is a wooden boardwalk next to the Sheraton, which can be reached by free shuttle bus. It takes about 20 minutes to walk. Although it is a 45-minute drive from the city center, you can enjoy the most beautiful sea water without leaving home. The hotel's buffet is the best on this trip, with dozens of desserts and the variety of dishes changing every day. The hotel is very quiet, unlike some parent-child hotels in water parks that are very noisy. In short, it is highly recommended

Soma Bay is located relatively far away, but its environment is good. You can see a lot of sea fish while snorkeling on the hotel's private beach. You can go deep-water snorkeling on the plank road a little further away, and there is a car to pick you up.

Worst hotel on this trip to Egypt! Let’s start with the concierge. We arrived at the hotel at 12:15 in the afternoon and were told that the room was not ready yet. They kept insisting that check-in would be at three o’clock. Then I asked how many rooms there were in the hotel and how many I had checked in today. The front desk replied that there were 325 rooms and I would check in today. 80 rooms. I asked if there are no free rooms available for me? Then the front desk smiled disdainfully and emphasized that we would enter the room at 3 o'clock! OK, let's go for a walk and have a meal before coming back. At the hotel's poolside restaurant, we ordered a seafood barbecue platter including lobster, which cost 2,750 pounds. Since we didn't have a room yet, we were told in advance that we would pay in cash! When the dish arrived, there was no lobster. We asked the waiter, but they were embarrassed and said they were still grilling it... I thought it would be gone if we didn't ask, right? If you ask, you will bake it again. It is obvious that you want to hack away the cash! When they found out what had happened, the restaurant manager kept apologizing and offered ice cream and coffee! After an unpleasant lunch, we returned to the front desk. The front desk said that the room was ready and asked the concierge to send us there. As a result, we walked a long, long way and met the room cleaner halfway. After the two communicated for a long time, the concierge called us again. I checked with the front desk to see if the room number was correct. Although I didn’t understand their language, judging from their expressions, this room must have been unoccupied for a long time. The result was indeed that Building 7 is the closest to the periphery of the hotel, and there is no elevator on the fourth floor... That’s it. Very bad impression of this hotel! In the next few days, I can really feel their flattery towards European and American customers and their indifference towards Asian customers! Although Soma Bay, where the hotel is located, is very beautiful, the hotel service is not worthy of such an environment and the Kempinski brand.

This is the best Kempinski I have ever stayed in. The room is very large, there is a cloakroom, a courtyard on the first floor, and balconies on other floors. The highest is only three floors. The hotel's private beach is the sea of ​​glass, and the garden view is also very good. Beautiful, just a little far from the city, but definitely a good place for vacation. The breakfast is very good.

The best hotel in Soma bay, you can snorkel on the beach and spend a quiet vacation by the Red Sea, nothing wrong with that.

The room is very comfortable! Nice environment!