Zhubai No.1 Mansion Hotel (Qingdao May Fourth Square Hisense Bridge Subway Station) Reviews

Response from Property: Dear guest, thank you for your review of our hotel. We are very pleased with your comments on our spacious rooms and the beautiful city views. At the same time, we also thank you for pointing out that our hotel needs improvement in some aspects, such as napkins, hand towels, bedside lamps and other facilities. We will seriously consider your suggestions and strive to improve our service level to make your next stay more pleasant. Regarding the location of the hotel, we are glad that you think our location is convenient. However, we also noticed that you mentioned that our location may be a little far from the places you are interested in. We will continue to work hard to improve our services and provide you with more convenience. Finally, we are very sorry that you encountered the problem of indoor construction noise at 8 o'clock on Sunday morning. We will strengthen the management of construction time to avoid inconvenience to your stay. Thank you again for your review and we look forward to your next visit.

Response from Property: Dear guest, we are very sorry to have brought you a bad accommodation experience and affected your mood. We will definitely strengthen the training of our staff and check the hardware facilities to ensure that you will have a pleasant stay next time! But, are your pictures our bath towels? Friends who have lived in my house know that we don’t have anything of this material, okay! Looking forward to your visit again

Response from Property: Dear, I am very sorry for bringing you a bad accommodation experience. We are very sorry that the maintenance master did not restore the ceiling gussets in time the day before, which affected your good mood. We also followed up on the same day for your opinions and suggestions. The construction at more than 8 o'clock in the morning was because many guests reported that the elevator was not enough. In order to better meet the needs and experience of guests, we have been installing elevators in full swing in the past few days. The front desk has also notified every guest in advance. I hope to get your understanding. I am really sorry for affecting your trip to Qingdao this time. I hope you will come to Qingdao again next time. We can provide you with better service.

Response from Property: Dear guest, thank you very much for your good comments on our hotel. We are glad that you are satisfied with the spaciousness of the room, and we are also glad for your comments on the bed and bedding. Our hotel is strategically located and convenient for guests to travel. We have been committed to providing quality services and facilities to ensure the comfort and satisfaction of our guests. Thank you for your suggestions, we will strengthen the cleaning of the windows to ensure the comfort of guests during their stay. We look forward to your visit again and provide you with a better accommodation experience. Thank you again for your evaluation and support.

Response from Property: Dear guest, thank you very much for your review of our hotel. We are very sorry that your stay experience did not meet your expectations. We will take your feedback seriously and strive to improve our services and facilities to ensure that every guest can enjoy a comfortable stay. We will strengthen room cleaning to ensure the room is tidy and hygienic. We will also check the beds and hot water facilities to ensure they are functioning properly. We'll also update the room images to make sure they match the actual room. Thank you again for your feedback and we look forward to providing you with better service again.

Response from Property: Dear guests, I am very sorry to bring you a bad accommodation experience. Our hotel is newly opened in October 2023. Because during the tourist season, many guests go to the beach to catch seafood and there will be a fishy smell in the room. The guest rooms Special treatment is also taken during cleaning. If there is still a smell, you can inform us to deal with it. We hope to provide every guest with a comfortable and quiet living environment. We look forward to your next visit.

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different accommodation experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.

Response from Property: Dear guest, thank you very much for choosing our hotel and leaving your valuable review. We are very sorry for bringing you a bad stay experience. We have deeply reflected on your feedback. Regarding the situation where the room is not correct and the room was not cleaned after the previous guest left, we will strengthen the training and supervision of housekeeping staff to ensure that every guest can enjoy a clean and tidy room when they check in. Regarding the hair strands in the room you mentioned, we will further strengthen the cleaning of the room to ensure that every guest can enjoy high-quality service. At the same time, we are also very sorry for bringing you an uncomfortable accommodation experience. We will strengthen the maintenance and management of the rooms to ensure that every guest can enjoy a warm and comfortable accommodation environment. We will take your feedback seriously and continue to improve our services to provide every guest with a better stay experience. Thank you again for your feedback and we look forward to your visit again.

Response from Property: Dear guest, thank you very much for your review of our hotel! The hotel will open in June 2023. It is located next to Metro Line 2 (Hisinqiao Metro Station), 1 km from Taitung Pedestrian Street (1 metro stop), and only 2 km from May Fourth Square (2 metro stops), Zhongshan Parks and zoos are within walking distance, and many nearby Internet celebrity attractions are also within 5 kilometers. The hotel provides free parking and 24-hour front desk service. If you have any questions, you can call the front desk and we will solve the relevant problems for you as soon as possible. We look forward to your visit again and wish you a happy journey!