Qingdao Shiqi Hotel (Golden Beach Beer City)

Qingdao Shiqi Hotel (Golden Beach Beer City) Reviews

Qingdao Shiqi Hotel (Golden Beach Beer City)

817 Golden Beach Road, Huangdao District, Qingdao, Shandong, ChinaView Hotel Details
Qingdao Shiqi Hotel (Golden Beach Beer City)
Qingdao Shiqi Hotel (Golden Beach Beer City)Qingdao Shiqi Hotel (Golden Beach Beer City)Qingdao Shiqi Hotel (Golden Beach Beer City)
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Qingdao Shiqi Hotel (Golden Beach Beer City) Guest Reviews

4.5/5
Good
520 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(520)
Positive reviews(503)
Reviews with photos/video(143)
Classy environment(78)
Convenient location(68)
Friendly front desk staff(65)
Awesome amenities(64)
Loved the beach(63)
Close to beach(62)
Would stay again(14)
Strange smell in room(14)
Negative reviews(17)
shoval
Deluxe Queen Room
Stayed in Jul 2024
Couples
3 review
1.0/5
Posted on Jul 23, 2024
The hotel not called by the name "shiqi hotel". The entrance to the hotel is long way from the street and very dark at night. The rooms NOT looks as the pictures at all! They are dirty and old! That hotel smells like one big cigarette, from the front desk up to the rooms. We canceled our stay over there In the same moment we arrived and saw it. and the hotel rejected the cancelation and took all our money
Response from Property: Dear customer, we apologize for the bad experience caused by your non check in. We have been in contact with you along the way, and according to the cancellation rules on the website, you have exceeded the free cancellation time and have reserved a room for you throughout the night. The hotel is located in the Golden Sand Beach Scenic Area, a five minute walk to the beach, close to the Qingdao Beer City, and for the sake of self driving tourists, the hotel has a free underground parking lot and an elevator to the lobby of the hotel. At the same time, the location is unique, the hotel style is modern, luxurious and elegant, the whole room is equipped with intelligent guest control, french window windows, and facilities are available. The hotel has always regarded health and service as the bottom line, to create the most comfortable living environment for each guest, and to wash away your fatigue during the day of play. Thank you again for your recognition, wish you a happy life, and look forward to your next visit!
Tingting02
Elegant 2-bed Room
Stayed in Jun 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on Jul 12, 2024
I really love this hotel. The room is so clean and new. Will definitely go back if there is a chance.
Response from Property: Thank you so much for your positive feedback! We're thrilled to hear that you loved our hotel and found the room clean and new. We strive to provide the best experience for our guests, and we look forward to welcoming you back whenever you have the chance. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels!
Diazzz1st
Elegant Queen Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 26, 2024
Good hotel, and nice surrounding area. The location is close enough to the Golden Beach. The Front office is very helpfull and informative. Nice exprience, maybe in the next occassion I would like to rebooked again
Guest User
Elegant 2-bed Room
Stayed in Jul 2024
Travel with friends
1 review
2.2/5
Posted on Aug 3, 2024
The hotel was very responsive and attentive, but extremely dirty.
Response from Property: hank you very much for your feedback. First of all, thank you for your recognition and praise of the good service of the hotel. We are deeply shocked and deeply sorry for the extremely dirty room you encountered during your stay in the hotel. We are always committed to providing guests with meticulous service and a clean and hygienic accommodation. In response to the problem you have reported, we have immediately launched an emergency process and taken the following specific measures to quickly correct the error and prevent similar situations from happening again. We will immediately organize a professional team to conduct a comprehensive investigation of the entire hotel rooms, paying special attention to the dirty problem you mentioned, to ensure that every detail meets or even exceeds our cleanliness standards. If any problem is found, we will immediately rectify it to ensure the cleanliness and hygiene of the guest room. Strengthen staff training We will strengthen the training of cleaning staff, emphasize the importance and meticulousness of cleaning work, and improve their professionalism and service awareness. We will optimize the room inspection process, increase the frequency and depth of inspection, and ensure that every room is rigorously inspected and meets the high standards of cleanliness before guests check in. In addition, we will also consider introducing more advanced cleaning technologies and equipment to improve cleaning efficiency and quality. Once again, we apologize for the inconvenience. We know how important quality of service and accommodation are to the guest experience. We will learn from this incident and continue to improve our service level and cleanliness standards to ensure that every guest can enjoy a comfortable, clean and safe stay at our hotel. We look forward to the opportunity to serve you again in the future and to earn your trust and satisfaction.
Guest User
Elegant Queen Room
Stayed in Dec 2023
Couples
12 review
4.0/5
Very Good
Posted on Dec 17, 2023
Very lovely and helpful staff. The hotel is comfortable, and very close to the beach. We had a good stay!
Guest User
Deluxe Family Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 11, 2024
❤️ too good place to spend time
Guest User
Elegant Queen Room
Stayed in May 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on May 25, 2024
It was nice!
Anonymous User
Elegant Queen Room
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 24, 2024
Facilities: The equipment is very new, with smart Xiaodu to control the TV, curtains and lights Hygiene: The hygiene is very good. The customer service will ask whether the house is cleaned every night. The cleaning lady is also very nice and does things very carefully Environment: The location is very good, only 300 meters away from the Golden Sand Beach, and it takes less than ten minutes to walk to the beach Service: The customer service is very good, and they can help solve any problems in time. When it rains, they also help to collect the clothes hung outside and put them in the hall.
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Response from Property: Thank you in advance for your praise and affirmation of Seaview Hotel. We are also honored to receive such a tolerant and kind-hearted guest like you. The hotel is located in the Golden Beach Scenic Area, a five-minute walk to the beach, close to Qingdao Beer City, and is a self-driving hotel. For the sake of tourists, the hotel has a free underground parking lot, and the elevator goes directly to the hotel lobby. Not only is the location unique, the hotel style is modern, light, luxurious and elegant. All rooms are equipped with smart guest controls, floor-to-ceiling windows, and all facilities are available. The hotel also always pays attention to hygiene. and service as the bottom line, we will create the most secure and comfortable stay environment for each guest, and wash away your fatigue after a day of travel. Thank you again for your recognition, I wish you a happy life, and we look forward to your next visit!
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The hotel service is very good. The front desk service is thoughtful. When there are many people, the front desk can also maintain a good attitude and receive one by one. The hotel facilities are very new and comfortable to use. The bedding is also very comfortable. It feels more comfortable than my own home. I can feel that the hotel is very attentive. Another time, the clothes were hung in the yard and it suddenly rained. Several front desk ladies put down their work and took our clothes back one by one. I was there to see how they did it. Sure enough, I was not disappointed. It is a hotel where you can play with confidence and make you worry-free. Next time I come to play mobile, I will stay here again. Although it is a little expensive, the experience is very good. By the way, the air conditioner is also very good. It does not blow directly and is comfortable
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Anonymous User
Elegant 2-bed Room
Stayed in Aug 2024
Family
2 review
3.2/5
Posted on Aug 18, 2024
The room is smart, Xiaodu controls the lights and curtains, which is very novel, but the voice recognition is always wrong, and the instructions need to be said several times. I want to complain about the store service. The front desk staff has no sense of service. The first sentence of the several requests raised is to refuse. The services that other hotels can provide are not available in this store, which feels very bad. Generally, even if the service staff cannot provide services, they will try their best to help customers fight for it, instead of refusing in the first sentence. My demand is also very simple, that is, I want a few more hangers for washing clothes. The customer service staff directly said that the rooms are matched with fixed hangers, and there are no extra hangers. Isn’t this in vain? Since I made such a request, does your hotel have no spare ones? Don’t you prepare a few more? It’s really unpleasant. It’s the same when washing clothes in the laundry room. There are only four washing machines. Other customers don’t take away the clothes in time after washing them, occupying the washing machine position. Let the front desk negotiate to solve it. They responded domineeringly that the customer has mysophobia and we can’t take other guests’ clothes at will. Then am I not a customer? Can’t we ask the customer to take it away? There is really no sense of service. It’s so annoying. There is also the problem of delayed check-out, which is even more outrageous. Many hotels can delay check-out until 2 o'clock for free, but this one is good. You must check out at 12 o'clock. If you don't check out, you will be deducted. It's too bullying. We were at the beach. We came back from playing in the morning and took a shower and planned to check out before 12 o'clock. When we returned to the room, the power was cut off. The card could not be used. I called and said that the circuit was under emergency maintenance and it could be delayed for half an hour. It's ridiculous. If you don't fix it, what's the problem with delaying me for half an hour? You still have to deduct money. After I said this, the customer service immediately said how long the maintenance will take and how long the extension will take. It's really speechless. In short, the room environment is good, but this service is not as good as a small hotel that costs more than 100 yuan. I will definitely not come next time.
Original TextTranslated by Google
Response from Property: First of all, thank you for your compliments on the environment of our hotel. At the same time, let me explain to you: We have internally criticized the dismissal of this employee. Our hotel has always been dedicated to serving guests and will never allow this situation to happen. We will also try our best to adjust the check-out time. , at the same time, we will also hold internal meetings to retrain service staff, and try our best to meet the needs of guests. We apologize to you again, and hope you can give us a chance to serve you again. I wish you good health and a happy life!
Anonymous User
Deluxe 2-bed Room
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Jul 20, 2024
We stayed at this hotel when we went to Golden Beach. The location is so good. There are all kinds of barbecue restaurants on the left side of the door. Golden Beach is just across the road. The front desk service of the hotel is warm and responsive. They help solve various problems. The family room we stayed in is spacious. There is a blue sea in the distance outside the window. There are three large beds. It is very comfortable for a family trip. Five-star praise. The beer festival is coming soon. Five-star recommendation! !
Original TextTranslated by Google
Response from Property: First of all, thank you for your praise and affirmation of Seaview Hotel at this time. We are also honored to receive such a tolerant and kind guest like you. The hotel is located in the Golden Beach Scenic Area, a five-minute walk to the beach, close to Qingdao Beer City, and for the sake of self-driving guests, the hotel has a free underground parking lot and an elevator directly to the hotel lobby. The hotel has a unique geographical location, and the style of the hotel is modern, light and elegant. All rooms are equipped with intelligent guest control, floor-to-ceiling windows, and all facilities are available. The hotel has always regarded hygiene and service as the bottom line, creating the most secure and comfortable accommodation environment for each guest, washing away your fatigue for a day of play. Thank you again for your recognition, I wish you a happy life, and look forward to your next visit! At this time and the sea!
Guest User
Deluxe 2-bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 16, 2024
The room has a view of the sea. The environment is good. The towels are sterilized and packed in disinfection bags. The room is equipped with Xiaodu, which is very convenient. There is a laundry room on the first floor of the hotel. It takes less than ten minutes to walk to the beach. The service of the front desk lady is very enthusiastic. The hotel has exclusive parking spaces and it is free and very convenient.
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Anonymous User
Elegant Queen Room
Stayed in Jul 2024
Family
3 review
0.5/5
Posted on Jul 21, 2024
My friend is also going to Qingdao for a trip, and asked me for accommodation recommendations, which reminded me of this annoying hotel! ! Those who have a trip to Huangdao should avoid this hotel! Check-in is super slow (maybe business is good). Several beauties at the front desk were discussing: So-and-so has arrived, and the room cannot be coordinated. Then they turned around and asked if we could wait a while. I laughed. If you arrive at 2:30, you can't check in. Why is there a 2 o'clock check-in line? If you go there, you will have to wait; (ps: they charge another 200 deposit, saying that they are afraid that their things will be taken away hhhhh) The most outrageous thing is that this is the first time I have encountered a hotel with a water heater in the bathroom. Yes, that's right. If you want to take a shower, you have to wait for it to boil water 😀Can you believe this is a hotel that costs 488 per night on a weekday? The hair dryer is also a huge rubbish; the quilt and quilt cover are separated, I don't understand.... He is not worthy of his position
Original TextTranslated by Google
Response from Property: Dear guest, First of all, we are deeply sorry for the inconvenience you encountered during your stay. Your feedback is very important to us. It directly points out our shortcomings in service and management. Regarding the long waiting time for check-in you mentioned, we admit that this is due to the delay in the check-out time of the previous batch of guests on the same day, and the cleaning and tidying of the room takes a certain amount of time. We are well aware of the inconvenience this has caused you and sincerely apologize to you. We have begun to optimize the check-out and cleaning processes to ensure that such situations can be handled more efficiently in the future and reduce guests' waiting time. Regarding the deposit issue, we do charge a certain amount of deposit at check-in, which is a common practice in the hotel industry to ensure that the room facilities and items are intact. We promise that after the check-out inspection is correct, the deposit will be immediately refunded to you in full through the original payment channel. We are deeply sorry for the trouble you have caused. As for the problem of the bathroom water heater and hair dryer, we understand that this is completely inconsistent with your expectations for high-quality accommodation. We have reported this situation to the relevant departments and will immediately take measures to upgrade or replace it to ensure that every guest can enjoy a comfortable and convenient accommodation experience. In addition, the design of separating the quilt and the quilt cover is actually for the sake of hygiene and comfort, but it is clear that we did not do a good job in explaining this detail to the guests, which caused you confusion. We will strengthen staff training in the future to ensure that every guest can fully understand and feel our intentions. Once again, we apologize for the inconvenience caused to you and sincerely thank you for taking the time to give us feedback. Your opinions are our motivation for improvement. We will continue to work hard to improve the quality of our service and look forward to welcoming you again in a more perfect state in the near future. I wish you a pleasant journey and all the best!
Guest User
Deluxe Family Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 10, 2024
1. The room is clean and tidy, with complete facilities. Xiaodu smart phone is very convenient. The 60-square-meter room with 3 large beds makes the whole family very happy and comfortable. 2. The hotel is very close to Golden Sand Beach. You can see the beach by crossing the road in 5 minutes on foot. The roadside food stalls are very popular and offer a wide variety of delicious food. 3. The front desk staff of the hotel are enthusiastic and friendly, and they also provide free late check-out until 2 o'clock.
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Guest User
Deluxe Queen Room
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Facilities: Convenient intelligent control Hygiene: The room is clean and tidy, and the towels are sterilized and packed in bags, which is very reassuring Environment: You can wash your feet! This is my favorite point, which is rarely done by hotels, and it is very convenient for guests Service: The front desk lady is enthusiastic and handles any needs in a timely manner I will come again
Original TextTranslated by Google