shenlonghotel Reviews
shenlonghotel
Xinshenlong Building, No.3 Guizhou Road, Shinan District, Qingdao, Shandong, 266000, ChinaView Hotel Details
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1 night
shenlonghotel Guest Reviews
4.5/5
Good
256 review
Verified reviewsLocation4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(256)
Positive reviews(247)
Reviews with photos/video(57)
Easy to get around(51)
Convenient location(50)
Close to metro(37)
Friendly front desk staff(11)
Nice sea view(8)
Strange smell in room(8)
Many dining options(8)
Would stay again(5)
Negative reviews(9)
pmorrow
Business Room - City-View (Double Bed)
Stayed in Jul 2024
Solo travelers
9 review
Outstanding
Posted on Jul 31, 2024
Rooms has been renewed in 2024, that made it comfortable and pleasant. Desk works 24 hours, subway is very close. But nothing to do all around the place. At all. And it's far enough from dutch concession to have a promenade, either far from the sea bank. Anyway the room cost is nice!
Response from Property: Thank you very much for your positive feedback! Looking forward to your visit again. Wishing you a smooth journey and a happy life!
Jagaas
City-view Twin Room
Stayed in Aug 2024
Family
32 review
Outstanding
Posted on Aug 14, 2024
Very close to subway station, has a breakfast, not bad.
Response from Property: Thank you very much for your positive feedback! Looking forward to your visit again. Wishing you a smooth journey and a happy life!
Blockchain Researcher
Sea-view Double Room
Stayed in Jul 2024
Family
19 review
Very Good
Posted on Aug 22, 2024
Great hotel located close to most things. Everything went well with check in.
Response from Property: Thank you very much for your positive feedback! Looking forward to your visit again. Wishing you a smooth journey and a happy life!
Wandeshihoushunbianchichichi
Standard Queen Room
Stayed in Jul 2024
Family
7 review
Great
Posted on Jul 5, 2024
The hotel's location is very good, just two stops away from Qingdao Station on Line 1.
It should be newly renovated, so the hotel is quite clean.
We had two room types with views of the sea. Although it is blocked, it is still very happy to be able to see the sea.
It is very convenient to eat and drink nearby.
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Response from Property: Thank you for your review, your encouragement is our motivation, we will definitely work harder! I wish you a happy life and a safe journey!
Guest User
2-bed Room With Sea View
Stayed in Jun 2024
Travel with friends
3 review
Very Good
Posted on Jul 1, 2024
It's very good, but it is said that the sea view room is actually more than a thousand meters away from the sea, but it is good to open the window and see the coast. Then the room facilities are quite good and the hygiene is in place. The service attitude of the cleaning staff is also good, but it's a bit emmmmm that they don't provide water on the day of check-out...
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Response from Property: Thank you for your review. Your encouragement is our motivation. If you have any needs, please feel free to contact the front desk and we will definitely work hard to solve your problem! I wish you a happy life and a pleasant journey, and we look forward to seeing you again!
Guest User
2-bed Room With Sea View
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 4, 2024
Very good, consistent with the pictures, great, you can see the yacht cruise! Super convenient, Metro Line 1 downstairs, all 3 days of subway travel, cheap and fast, Jiaozhou Bay Tunnel is right outside the hotel door, very convenient to drive! It's super quiet with the windows closed! You can hear the sound of the boat when you open the window! The environment in the building is very clean and hygienic! The staff are all very good, if you ask the uncle who directs the vehicle, he will tell you some Qingdao guides. The staff are very enthusiastic and responsible! The most important thing is that it is very close to Tuandao Vegetable Market, I drank the Internet celebrity juice, ate the Internet celebrity Jiaodong wedding cakes. I ate the Internet celebrity fried cakes. There is also the egg-filled pancake pancakes in the green sign shop across the road from the hotel. The pancakes are super delicious! I will stay there next time I go!
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Response from Property: Thank you for your review. Your encouragement is our motivation. We will definitely work harder! I wish you a happy life and a smooth journey!
Guest User
2-bed Room With Sea View
Stayed in May 2024
Travel with friends
1 review
Outstanding
Posted on May 4, 2024
Very satisfied, clean and sanitary, good service! Affordable price, the room can see the sea. Recommended
Original TextTranslated by Google
Response from Property: Thank you for your review. Your encouragement is our motivation. We will definitely work harder! I wish you a happy life and a smooth journey!
Guest User
Sea-view Double Room
Stayed in Jul 2024
Family
1 review
Posted on Jul 17, 2024
Apart from the newer facilities and being closer to the subway station, there are really no other advantages. The summer vacation price is not too high, so I can only say that it is okay.
Original TextTranslated by Google
Response from Property: Thank you for your review. If you have any needs during your stay at this hotel, please feel free to contact the hotel front desk. We will definitely work hard to solve your problem! I wish you a happy life and a pleasant journey, and we look forward to seeing you again!
Guest User
Sea-view Double Room
Stayed in Jun 2024
Travel with friends
11 review
Great
Posted on Jun 11, 2024
The bedding is clean, and it's convenient because it's close to the station. There are many restaurants too!
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Response from Property: Thank you for your review. We hope you come back again.
Guest User
Sea-view Double Room
Stayed in Jun 2024
Couples
1 review
Posted on Jun 14, 2024
It is recommended to check whether the double room has been renovated before booking a hotel. In the double room, the bathroom door cannot be closed (the door is made larger). I cannot lock the door of the room. It requires a boy to pull hard. Close it. There is no door in the bathroom. Many hotels here do not separate dry and wet areas, but at least there is a barrier to prevent water from flooding into the room. But this hotel does not have a door. Even after taking a shower, the water overflows outside. , unable to enter the bathroom with shoes on. Although they were changed to a standard room the next day and there were no such problems, the merchant said that the double bed rooms all had such problems. They had not discovered them because they had just been renovated, and they were now rectifying them.
In fact, I feel quite speechless when explaining this reason to consumers. Knowing that the room has not yet reached the standard for renting, it is listed on the platform for everyone to live in, and the price is 2 to 3 times the usual price during the Dragon Boat Festival. Does this comply with the standards of the Market Supervision Administration and the Industry and Commerce Bureau? If there is a problem with the room, they will only blame the decoration. The decoration is being rectified but they don't think that there is anything wrong with their behavior or that it has harmed the rights and interests of consumers. This kind of experience is quite bad.
In addition, after sleeping one night and going out the next day, I came back and found that the trash can was gone, but the garbage bag beside the table was still in the room, and the floor mats were not changed. Was the hygiene training in place?
In short, the service level for a room costing around 350 per night is very bad.
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Response from Property: Dear customer, first of all, we sincerely apologize for the bad experience this check-in has brought to you. Thank you very much for replying to us despite your busy schedule. Based on your feedback and after unified investigation, we have closed all the sea view king rooms with the same problems you reported and will no longer sell them until the repairs are completed. . In response to the issues mentioned in your review, our feedback is as follows: You reported that the bathroom door cannot be closed and the guest room door is tight. We have hired a professional carpenter to adjust the reserved gaps in the door as soon as possible; the sea view you chose to stay in In the double room, we have been attaching great importance to the overflow problem after it occurred. We have arranged to install a shower partition as soon as possible. We apologize for not being able to install it in place due to construction schedule issues before you check in; the time you chose to check in coincides with the Dragon Boat Festival holiday. , it is the peak sales season for hotels. During holidays, there are many hotel orders, and supply exceeds demand. Moreover, hotel operating costs during holidays are also higher than on weekdays. Therefore, hotel pricing implements a market adjustment mechanism. During the peak season, the front-end sales price and platform listing price are both It will be higher than usual. We hope you understand; we did not clean up the garbage in your guest room in time and failed to replace the floor towel in time. We deeply apologize for the trouble caused to you. We have carried out unified propaganda to all room service staff. In the follow-up services, the housekeeping department will pay more attention to service details, and the hotel will continue to strengthen daily employee training as a focus of follow-up work. Thank you again for your feedback. We will take your concerns seriously and make rectifications accordingly. We sincerely welcome you to stay again.
shinningwinter
Sea-view Double Room
Stayed in May 2024
Business travelers
5 review
Very Good
Posted on May 17, 2024
It's really good for this price range, definitely the cheapest hotel I've ever stayed in. However, the same quality of guests cannot be guaranteed. The doors of the two rooms in the hotel are next to each other and the sound insulation is not very good. The room next door sings during the day and gets up at 6 o'clock in the morning to open and close the door. The hotel service is very good. I went to communicate with him, but the neighbor continued to yell at the door. The hotel has free parking, which is really convenient in Qingdao, a place where parking is difficult. The hotel decoration is very new and has a little smell. All in all it was ok.
Original TextTranslated by Google
Response from Property: Thank you for your review despite your busy schedule. We will continue to work hard to strive for your five-star praise next time. Thank you again for choosing Shenlong Building!
Guest User
Sea-view Double Room
Stayed in May 2024
Other
6 review
Outstanding
Posted on May 13, 2024
Neat, clean, and convenient for travel. The subway, large supermarkets, and restaurants are nearby. The only small flaw is that the bathroom is half open and there is no water curtain. It is easy to slip when water splashes on the ground. I hope it will be improved.
Original TextTranslated by Google
Response from Property: Thank you for your review. Your encouragement is our motivation. We will definitely work harder! I wish you a happy life and a smooth journey!
Guest User
Sea-view Double Room
Stayed in May 2024
Travel with friends
10 review
Amazing
Posted on May 11, 2024
The service is very good. It is clean. The price-performance ratio is also high. I stayed for one day and extended it for another day.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us your evaluation. We will continue to work hard and strive for your five-star praise next time. Thank you again for choosing Shenlong Building!
Anonymous User
Sea-view Double Room
Stayed in May 2024
Business travelers
6 review
Outstanding
Posted on May 10, 2024
The room is not very big, the location is easy to find, the parking lot is average, not very convenient, the location is good, very close to Qingdao Station, the sound insulation needs to be improved.
Original TextTranslated by Google
Response from Property: Thank you for your review. Your encouragement is our motivation. We will definitely work harder! I wish you a happy life and a smooth journey!
Guest User
Sea-view Double Room
Stayed in May 2024
Travel with friends
3 review
Great
Posted on May 4, 2024
Very good. The service is very thoughtful. The front desk staff are very patient and can also store luggage!
Original TextTranslated by Google
Response from Property: Thank you for taking the time to give us your evaluation. We will continue to work hard and strive for your five-star praise next time. Thank you again for choosing Shenlong Building!