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Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(937)
Positive reviews(883)
Reviews with photos/video(298)
Nice sea view(90)
Delicious breakfast(78)
Friendly front desk staff(78)
Delicious buffet(21)
Great swimming pool(20)
Close to beach(19)
Perfect for kids(15)
Clean pool(6)
Negative reviews(54)
Guest User
Superior Sea-view Twin Room
Stayed in Jun 2024
Couples
1 review
3.5/5
Posted on 10 Agt 2024
Hotel was nice. A bit secluded. Not many open amenities. It’s weird getting to the beach. Hotel restaurant was nice. Nice little playground for kids. Overall good experience
Anonymous User
Superior Sea-view Queen Room
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on 14 Jul 2024
Beautiful and classy. Restaurant has both Chinese and Western options. Staff were very helpful. Lovely lake side relaxing area nearby.
Guest User
Superior Sea-view Queen Room
Stayed in Okt 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on 28 Nov 2023
文
I am very pleased with my stay at Grand Mercure Qingdao. I am very grateful to Sara for the food guide to the surrounding restaurants, and also thank Sara for helping me upgrade the room and providing enough drinking water. I look forward to seeing you next time! Good luck with Sara's work too! Have a good life!
Response from Property: Dear Guest, Thank you for staying with us and taking your time to post valuable comments to us. We are happy to receive your comments and thank you very much for the positive remarks! We’re glad you had a taste of our warm, caring service. We look very much forward to welcoming you back in future!
Guest User
Superior Sea-view Twin Room
Stayed in Mar 2024
Family
18 review
5.0/5
Outstanding
Posted on 24 Mar 2024
OK OK OK OK OK
Response from Property: Dear guests, hello! Thank you for choosing to stay at Qingdao Grand Mercure Hotel Qingdao! We are very happy to bring you a wonderful time in your stay in the hotel. We are honored to receive your love and full score evaluation. We will continue to maintain our enthusiasm. As a luxury resort hotel under the Accor Group, we are committed to making everyone Guests will feel at home. The open-air balconies of the rooms with full sea views will give you a wonderful sunrise and sea view experience. We eagerly look forward to your visit again and wish you a happy life!
x.j
Superior Sea-view Queen Room
Stayed in Jan 2022
Business travelers
6 review
4.2/5
Very Good
Posted on 10 Jan 2022
I got a free upgrade to business suite. Since I've been staying here repeatedly, I will only comment on the changes. Still awesome beds and quiet. Still efficient concierges - thanks for the upgrade! Didn't have breakfast this time around. At least for the suite, they seem to have fixed the plumbing/smell issue they had a while ago, this is a big plus.
Response from Property: Dear guests, thanks for your support and sharing, we will do everything to bring you more comfortable experience. Look forward to your visit again!
Guest User
Superior Sea-view Queen Room
Stayed in Jan 2022
Couples
8 review
2.0/5
Posted on 3 Jan 2022
We expected better
Response from Property: Dear guests, thank you for choosing our hotel!We will continue to improve our services and facilities, We are committed to provide you with friendly and attentive stay, and looking forward to your visit again!
Guest User
Sea-view Suite
Stayed in Agt 2024
Couples
63 review
5.0/5
Outstanding
Posted on 8 Sep 2024
The room was large and comfortable, and the terrace facing the sea was particularly romantic. The hotel's grilled pork belly was particularly delicious. I wanted to eat it again after eating it. I also asked if there was a turndown service, which was also provided. The service was very good!
Original TextTranslated by Google
Guest User
Superior Sea-view Twin Room
Stayed in Agt 2024
Family
1 review
5.0/5
Outstanding
Posted on 26 Agt 2024
The room is big. We have twin beds in one room. Two adults and two children can sleep well. We used the swimming pool twice. The water temperature is suitable. Both adults and children like it very much. The eldest child also went to the gym to run. We drove to Shanda to eat and drink milk tea. It is not far.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you very much for choosing to stay at Grand Mercure Qingdao Qingdao. We are very happy to leave you with a wonderful memory of your stay in the hotel. We are honored to receive your love and full praise. We will continue to uphold the concept of working hard and serving attentively, so that guests can enjoy a wonderful stay experience and high-quality service. We look forward to your next trip and wish you a happy life!
Guest User
Superior Sea-view Queen Room
Stayed in Agt 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 25 Agt 2024
The room was very good and I was very satisfied. The hotel where I took my children also upgraded us to a sea view suite for free. Thank you so much. The hotel facilities are also very good. There is a swimming pool. The beach is downstairs. The terrace balcony faces the sea. The view of the sea is very good. The hotel looks very high-end from the outside. Xiao Chen at the front desk provided very good service
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you very much for choosing to stay at Grand Mercure Qingdao Qingdao. We are very happy to leave you with a wonderful memory of your stay in the hotel. We are honored to receive your love and full praise. We will continue to uphold the concept of working hard and serving attentively, so that guests can enjoy a wonderful stay experience and high-quality service. We look forward to your next trip and wish you a happy life!
Guest User
Superior Sea-view Queen Room
Stayed in Agt 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on 15 Agt 2024
This accommodation experience is very good, the hotel service is very warm, the environment is great. The breakfast is also quite rich. The open-air barbecue tastes great.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for choosing to stay at Grand Mercure Qingdao Qingdao. We are glad that our service can leave you with a wonderful memory of your stay in the hotel. We are honored to receive your love and full praise. The hotel is located on the beautiful Jimo Aoshan Bay, close to the sea. The 508 sea view rooms give guests a unique sea viewing experience. As a one-stop resort hotel, the hotel's beach camping barbecue and terrace barbecue provide you with a special Qingdao food experience. We are committed to allowing guests staying at Grand Mercure to immerse themselves in Qingdao's local culture and characteristics. We sincerely hope that you will still choose our hotel on your next trip. I wish you a happy life!
Xiudou
Superior Sea-view Queen Room
Stayed in Agt 2024
Family
1 review
5.0/5
Outstanding
Posted on 12 Agt 2024
The room is spacious and suitable for children. The balcony is right by the sea, and there is a hotel's own beach.
The indoor swimming pool is also very clean.
Original TextTranslated by Google
Response from Property: Dear customer, hello, thank you for choosing to stay at Grand Mercure Qingdao Qingdao. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time. I wish you a happy life!
Guest User
Superior Sea-view Queen Room
Stayed in Agt 2024
Family
6 review
1.0/5
Posted on 7 Agt 2024
This is the worst experience. It's far away. I knew before booking that there are wilderness and construction sites around! I thought there are beaches, playgrounds, swimming pools, and it's okay to take children to the hotel!
Let's talk about the beach first. There is sand, but it's not connected to the sea. I was deceived by the hotel pictures. There is a fence on the seashore that prevents me from passing through. There is a pool of water from the sea with a pipe to form a beach. What's the difference between it and the sand pit in the community?
Then come to the playground. It's small, dirty, and rotten. Look at the pictures
The swimming pool is also ok. There are stains on the benches in the dressing room. I dare not do it. I didn't bring my mobile phone and didn't take pictures
Room service, no children's products, asked and they were all used up!
A five-star hotel, with a big trash can at the door is also drunk.
In the process of queuing to check in, there were three waves of guests arguing with the front desk. I have never encountered such a thing.
I left after breakfast the next day. I didn't want to stay any longer! There is nothing to do around, and there is nothing to do in the hotel!
The overall feeling matches the guesthouse!
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for staying at Grand Mercure Qingdao Qingdao. We are sorry that we were unable to provide you with the most satisfactory service and experience during this stay. We have fed back your valuable suggestions to the relevant departments for implementation and improvement. The hotel is located on the shore of Aoshan Bay in Jimo, less than 2 kilometers away from Qingdao's most beautiful Metro Line 11 Expo Center Station. It takes 5-10 minutes to reach the Hong Kong China Travel Resort Hot Spring Water Park and Binhai Park Beach, and 30 minutes to Laoshan Beijiushui. You can take the subway to Qingdao Shilaoren Beach, May Fourth Square and other tourist attractions. In order to enrich the guest experience, the hotel has added outdoor beach camping barbecue and terrace barbecue experience. We will continue to maintain our enthusiasm. Creating high-quality services and experiences for guests is our eternal purpose and work goal. We sincerely look forward to your next trip, so that we have the opportunity to provide you with better services and experiences. I wish you a happy life!
Guest User
Superior Sea-view Queen Room
Stayed in Agt 2024
Family
3 review
5.0/5
Outstanding
Posted on 4 Agt 2024
The hotel room is OK. The lobby is too hot and stuffy. They explained that the air conditioner was on. I didn't feel it at all. The beach is not very good. There is no swimming. It is a bit different from the publicity. There are too many people at breakfast. It is messy. There is nothing delicious. The soy milk is all brewed. This standard 128 breakfast is really not in line with the price. The attitude of the restaurant waiter is very arrogant, which is obviously different from the service at the front desk. The lobby manager Liu Xin at the front desk has a good service attitude. I will come to patronize next time when I have time.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay at Grand Mercure Qingdao and giving us a full score. Thank you for your questions. We will make timely corrections based on your feedback. Grand Mercure Qingdao will continue to be committed to providing every customer with a home-like experience. We sincerely hope that you will come again and give us the opportunity to provide you with better service. I wish you a happy life!
Guest User
Superior Sea-view Twin Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on 19 Jul 2024
Grand Mercure Hotel has complete and luxurious rooms. The equipment is spotless and odorless. Although the furniture is a bit old, it has a more earthly atmosphere. Each room has a wide terrace facing east, looking far away, the sea and sky are one color, the sun rises and the moon sets, and the waves are rippling. Get up early to enjoy the sunrise over the sea; at night, you can follow the winding coastline, step on the beach, and feel the bright moon over the sea. When the rain and fog suddenly rise, the island is vague, and the water birds gather, which is even more interesting.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for choosing to stay at Grand Mercure Qingdao Qingdao. We are very happy to leave you with a wonderful memory of your stay in the hotel. We are honored to receive your love and full praise. The hotel is located on the beautiful Jimo Aoshan Bay, close to the sea. The 508 sea view rooms give guests a unique sea viewing experience. The outdoor beach camping barbecue and terrace barbecue experience are extraordinary. We will continue to maintain our enthusiasm. Creating high-quality services and experiences for guests is our eternal purpose and work goal. We look forward to your visit again and wish you a happy life.
Qiujie🍁🍁
Superior Sea-view Queen Room
Stayed in Jul 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on 9 Jul 2024
The room was very nice. The front desk service was very good. They upgraded me to a suite for free. The room was very spacious with two balconies. You can see the sea when you go out. The breakfast was also good. It was just that it was cloudy during the three days I stayed there. I didn't see the sunrise, which was a bit of a pity.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for choosing to stay at Grand Mercure Qingdao Qingdao. We are very happy to leave you with a wonderful memory of your stay in the hotel. We are honored to receive your love and full praise. The hotel is located on the beautiful Jimo Aoshan Bay, close to the sea. The 508 sea view rooms give guests a unique sea viewing experience. The outdoor beach camping barbecue and terrace barbecue experience are extraordinary. We will continue to maintain our enthusiasm. Creating high-quality services and experiences for guests is our eternal purpose and work goal. We look forward to your visit again and wish you a happy life.