Qingdao The Castle Hotel (Zhanqiao University Road) Reviews
Qingdao The Castle Hotel (Zhanqiao University Road)
26 Longshan Road (Longshan Lu), Shinan District, Qingdao, Shandong, 266003, ChinaView Hotel Details
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Qingdao The Castle Hotel (Zhanqiao University Road) Guest Reviews
4.6/5
Very Good
398 review
Verified reviewsLocation4.7
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(398)
Positive reviews(381)
Reviews with photos/video(158)
Classy environment(117)
Convenient location(103)
Quiet & comfortable(38)
Close to scenic area(38)
Loved the view(34)
Friendly front desk staff(26)
Breakfast was average(12)
Perfect for families(11)
Negative reviews(17)
Anonymous User
Garden-view Double Room
Stayed in Apr 2024
Family
10 review
Amazing
Posted on Apr 6, 2024
Good location to museum and park with great view over Qingdao.
Response from Property: Dear guest, thanks a lot for your comment. It’s our pleasure to make service for you. We are so glad that you like our hotel and share it online. We will keep improving our service level. And it will be our honor to make service for you again next time. 🌹
Steven Worthem
Balcony Garden-view Deluxe Double Room
Stayed in Sep 2023
Couples
5 review
Posted on Oct 7, 2023
Very interesting hotel. Hotel is kind of out the way of things. Nothing around it when the sun goes down. Fun walk in the morning to many charming cafes. An interesting experience.
Response from Property: The hotel is located in the courtyard of the former German Governor's official residence in the old town of Shinan District, at the foot of Signal Mountain, the hotel park is a rare German classical courtyard in China, with a long history and rich literary atmosphere. The hotel is strategically located and convenient, walking distance to Longjiang Road, Lao She's former residence, Christian Church, Catholic Church, Tianhou Temple, Badaguan, the third beach, Xiaoyu Mountain, Lu Xun Park and many other scenic spots only take a few minutes.
Mickael Christian
Garden-view Double Room
Stayed in Aug 2022
Family
8 review
Outstanding
Posted on Aug 13, 2022
Excellent hotel!! Staff is very very friendly, location is perfect to visit most of famous site in Qingdao center, and the “location” in “mountain” gives a very good feeling while staying in city center.
Only one minus is the noise at night. We could hear many noise coming from other bedroom or just the fridge in the room.
Guest User
Deluxe Family Suite
Stayed in Sep 2024
Travel with friends
5 review
Outstanding
Posted on Sep 23, 2024
Polite, enthusiastic, and thoughtful. Exceeded expectations! Quiet in a busy area, convenient to everywhere
The beautiful store manager was enthusiastic and thoughtful, helping to make an appointment for the Governor's Palace Museum and helping to guide the best route to Signal Hill. In short, Qingdao is the best and the price is also reasonable.
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Guest User
Castle Old Town Double Bed Room
Stayed in Sep 2024
Solo travelers
16 review
Outstanding
Posted on Sep 15, 2024
The hotel is very close to the scenic area, with a unique architectural shape, elegant environment, complete facilities, clean and tidy, and the front desk staff has a good service attitude. The guests are very satisfied!
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Wuzhongjinwang
Garden-view Double Room
Stayed in Sep 2024
Business travelers
33 review
Great
Posted on Sep 6, 2024
The hotel is integrated with the surrounding old buildings. It is located at the foot of Signal Hill and behind the Governor's Mansion. The surrounding attractions are very close to the streets where Internet celebrities check in. There is also a drama theater in the hotel. It is a rare characteristic hotel in the old streets and alleys. The service attitude of the staff is also very enthusiastic. However, the location is relatively inconvenient. It takes a while to walk along the mountain road. The room facilities are relatively average.
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Guest User
Castle Old Town Double Bed Room
Stayed in Sep 2024
Couples
5 review
Amazing
Posted on Sep 6, 2024
The hotel environment is very good, next to Signal Hill, and not far from the street where you can check in on the graffiti wall.
The service of the lady at the front desk was super good, and she also helped me carry my luggage upstairs.
The old house is well preserved, but the door of the room is a bit old and it is a bit difficult to close the door. Everything else is very satisfactory
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Guest User
Castle Attic Twin Room
Stayed in Sep 2024
Travel with friends
7 review
Outstanding
Posted on Oct 4, 2024
This is a hotel I have been eyeing for a long time. It is a European-style building with a red roof. The room facilities are also very good. The design aesthetics is very good. The location is excellent. It is not far from many attractions. It is located halfway up Xinhao Hill. Outside the hotel is the popular Longjiang Road Comic Street, which is a good experience.
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Guest User
Balcony Garden-view Deluxe Double Room
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Aug 13, 2024
The accommodation is quiet in a busy area, there are performances, parking is in the courtyard, the environment is very good, because I only stayed for one night, so I didn't go out much. Breakfast is in the family kitchen, you can tell me what you want to eat the night before, and it will be prepared in advance. The stay is quite comfortable. It is very close to the pier and the subway line 3 is also very close.
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Response from Property: Dear guests, thank you very much for your recognition and praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I wish you a pleasant journey and look forward to your next visit❤️
Guest User
Garden-view Deluxe Suite
Stayed in Aug 2024
Family
17 review
Posted on Aug 10, 2024
The hotel is in a good location with a beautiful environment. Several attractions are nearby, but some areas need improvement: First, the air conditioner leaks, and it makes a dripping sound when it drips onto the floor, which is also very humid. Second, the cleaning is done in the afternoon every day, which affects the lunch break. Third, the sanitation is not clean, and the bathroom smells like urine. Fourth, the service attitude is average. When I asked for towels and tissues, they would resist and drag their feet in delivering them.
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Response from Property: Dear guest, we are very sorry that we could not give you a satisfactory stay experience. If the hotel's central air conditioner is running for a long time, a small amount of condensed water will condense on the air outlet, which is normal. Secondly, the cleaning time is basically done in the morning after check-out and in the afternoon for extended stays. If it affects rest, you can communicate with the housekeeper to adjust the cleaning time. We take your feedback very seriously and the company will strengthen employee training. We look forward to your coming again to witness our growth~
Guest User
Castle Old Town Double Bed Room
Stayed in Aug 2024
Family
2 review
Outstanding
Posted on Aug 3, 2024
The hotel is full of art and the front desk manager even gave the kids ice cream. It is surrounded by Signal Hill Park and the famous wall on University Road. The transportation is convenient.
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Response from Property: Dear customer, thank you very much for taking the time to leave a positive review for our hotel. Yibao has always been committed to creating a warm, comfortable and considerate stay experience for every guest. We hope that every guest can live comfortably and happily ~ Welcome to Qingdao again ~
Guest User
Castle Old Town Double Bed Room
Stayed in Jul 2024
Family
26 review
Posted on Jul 29, 2024
All breakfasts were cold, including boiled eggs. Only two simple breakfasts were provided for two adults and one child (the youngest was three years old). The breakfast staff was disengaged and hummed songs. The room was also very dark, the windows were very small, and there were a lot of mosquitoes!
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Guest User
Balcony Garden-view Deluxe Double Room
Stayed in Jun 2024
Family
9 review
Posted on Aug 13, 2024
Around the train station, at the corner of Signal Hill, there is a celebrity wall check-in point right next to it, and the trestle is nearby, which makes travel very convenient. It's still in style but a little old. The service is really speechless. When checking in at night, the front desk promised some free services, but because we booked 2 nights separately, the handover was not well connected. We were out playing and the phone communication was not clear, which made us feel bad. The breakfast was not enough for the two girls, so they had to add porridge. The man couldn't eat enough. The terrace of the terrace room made up for all the dissatisfaction. The evening breeze of Qingdao in the evening really made us forget all the troubles.
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Guest User
Garden-view Twin Room
Stayed in Jun 2024
Business travelers
5 review
Outstanding
Posted on Jun 17, 2024
The hotel in Qingdao Old Town has a unique environment, very quiet and full of artistic atmosphere. The room facilities are complete, the price-performance ratio is very high, and the staff is very considerate. Every time I come to Qingdao on business, I stay here. During the day, I overlook the red tiles and green trees, and at night, it is beautiful and quiet, refreshing.
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Response from Property: Thank you for your generous affirmation and praise. Yibao has always been committed to creating a warm, comfortable and caring stay experience for every guest. I hope that every guest can live comfortably and happily. I look forward to your next visit❤️
Hailangshengsheng
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
156 review
Very Good
Posted on Jun 21, 2024
The hotel is in a unique location, located next to the Governor's Palace, very close to the past. The castle-designed hotel is suitable for taking photos and is also convenient for travel! A good place to find peace in the bustle!
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Response from Property: 🌹Dear guests, we are very happy to leave you a good impression and let you like our hotel🌹Yibao looks forward to your visit again. The hotel building has a century-old history and German architectural style. The nearly 30,000 square meters of century-old gardens surround the hotel like an "oxygen bar". The hotel has a superior geographical location and convenient transportation. It is located in the old city of Shinan. It is about 3-5 minutes' walk from Signal Hill Park, the German Governor's Palace Museum, Lao She's Former Residence, the Internet celebrity wall of University Road, and the Internet celebrity Longjiang Road. Qingdao Underwater World, the Navy Museum, the pier, the church, the Little Red Building and other attractions can be reached on foot.