No. 217 Xianggang East Road, Laoshan District, Qingdao, Shandong, 266061, ChinaView Hotel Details
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Sophia International Hotel Guest Reviews
4.3/5
518 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(518)
Positive reviews(490)
Reviews with photos/video(45)
Convenient location(55)
Amenities were average(48)
Close to beach(26)
Delicious breakfast(19)
Friendly front desk staff(19)
Loved the beach(16)
Perfect for business trips(7)
Stayed multiple times(5)
Negative reviews(28)
Ankit
Standard Queen Room
Stayed in Jun 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Jun 25, 2024
It has good service, great staff and even great ambiance. Totally recommend it. Near mall and food attraction. Not the city center but totally worth it the only bummer will be breakfast selection is small.
Kafka Dewantara
Standard Queen Room
Stayed in Mar 2024
Booked for others
4 review
3.0/5
Posted on Apr 22, 2024
I choose 2 person per room, but actually at the property cant used for 2 person per room. So i must order again
Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Sofia Hotel. We are deeply sorry for the unpleasant experience you had during your stay. We have notified the relevant departments to make improvements to the situation you raised. Thank you for your feedback and look forward to your visit again. I wish you a smooth work and a happy life!
Paul Yearick
Standard Queen Room
Stayed in Nov 2023
Couples
21 review
4.2/5
Very Good
Posted on Dec 30, 2023
This hotel was close to United Family Hospital, so the location was good. It was a quick overnight and didn’t take advantage of any amenities.
Response from Property: Dear guests: Hello! Thank you for staying at Sofia Hotel. The hotel is located in Laoshan District, Qingdao, close to Shilaoren Beach. It has a superior geographical location. All hotel staff are looking forward to your next visit. I wish you good health and a happy life!
LeoLeoXu
Superior Double Room
Stayed in Aug 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 12, 2023
good sofia hotel with good service, lobby bar has great tsingtao beer
Ruck
Superior Double Room
Stayed in Dec 2021
Solo travelers
17 review
5.0/5
Outstanding
Posted on Jan 29, 2022
Good location for the beach. German restaurant nearby. Staff friendly and competent. Great value for money
Response from Property: Hello, thank you very much for your comments in your busy schedule. Your satisfaction is our greatest pursuit, looking forward to your re-stay.
Kay-ko
Superior Double Room
Stayed in Dec 2021
Couples
2 review
5.0/5
Outstanding
Posted on Jan 7, 2022
lovely, clean, comfortable room with a nice view and a window seat. Very welcoming and easy to find.
Response from Property: Dear guests,! Thank you for your support and trust, looking forward to your visit again!
LiuzongLZB
Superior Double Room
Stayed in Apr 2024
Business travelers
10 review
4.0/5
Very Good
Posted on Apr 21, 2024
There is construction going on opposite the hotel. It should be a subway station. The decoration is a bit old.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Sofia Hotel. We are deeply sorry for the unpleasant experience you had during your stay. We have notified the relevant departments to make improvements to the situation you raised. Thank you for your feedback and look forward to your visit again. I wish you a smooth work and a happy life!
Anonymous User
Superior Double Room
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The room is well-equipped and sanitary. It also comes with afternoon tea coupons. It is very close to Shilaoren Beach, which is convenient for playing. The surrounding business district is mature and it is close to Jinding Plaza, Lida Shopping Food Plaza, and Golden Lion Plaza. The seaside scenery is nice.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello! Thank you very much for staying at Sofia Hotel and thank you for giving the hotel a full score. The hotel not only has a unique coastal scenery, but also excellent dining for exquisite food. While enjoying the charm of Qingdao, you can experience a perfect leisure vacation time here with exquisite meals. I wish you a happy life and look forward to your next visit!
Anonymous User
Deluxe Double Room
Stayed in Feb 2024
Family
15 review
3.5/5
Posted on Feb 14, 2024
Facilities: The mattress is too soft... I got up in the middle of the night and took it out again.
Hygiene: It's just so-so.
Environment: OK, overall 70 points.
Service: OK, the front desk is quite patient. The most unsatisfactory thing is the bed.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Sofia Hotel. We are very sorry that we failed to give you a satisfactory stay experience. We sincerely ask you to stay at Sofia Hotel again and give us a chance to make up for it. We look forward to your visit again and wish you a smooth work and everything goes well!
Guest User
Superior Double Room
Stayed in Jun 2024
Couples
2 review
1.0/5
Posted on Jun 10, 2024
There is central air conditioning in the room. On such a hot day, I called the front desk and said that the air conditioning was turned off at night. How can the guests stay here without air conditioning on such a hot day? It was too hot at night and I couldn't sleep. When I called the front desk, my attitude was perfunctory and the problem was not solved in time. I was really speechless.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for taking time out of your busy schedule to review our hotel. We regret that we were unable to leave you a 5-point impression. The hotel sincerely hopes that you can get in touch with us, and we will definitely continue to do so. With the purpose of guest satisfaction, we will continue to work hard and make progress. All the hotel staff look forward to your visit again. We will definitely give you a different experience. I wish you a happy journey and happy every day!
Guest User
Deluxe Double Room
Stayed in May 2024
Business travelers
15 review
4.7/5
Amazing
Posted on May 25, 2024
The location is good. There is a construction site outside. It is a bit noisy at night. The decoration of the room is a bit old. The breakfast is good. The parking lot downstairs is quite big.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Hotel Sofia. It is a pleasure to serve you. Thank you also for your fair evaluation of the hotel. The hotel is located near Shichangzhe Bathing Beach in Laoshan District, Qingdao City. It has an excellent geographical location. We will work hard to improve our service level and look forward to your next visit. I wish you a happy life!
Anonymous User
Deluxe Double Room (Memory Foam Mattress)
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 5, 2024
The room is well separated from wet and dry areas, with no odor. You can see the sea from the window. Going south is Shilaoren. The hotel's mattress is very comfortable. The room is not big, but it's generally OK. You can order dinner at the hotel, which tastes very good. The price/performance ratio is OK
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Sofia Hotel. The hotel is only a 5-minute walk from the beach. The zero-pressure room type can directly see the sea from the room, and the zero-pressure room is equipped with Menglily zero-pressure bedding, which is very comfortable. I look forward to your stay again and wish you a pleasant journey! !
Guest User
Standard Queen Room
Stayed in May 2024
Other
5 review
3.7/5
Posted on May 3, 2024
The room was clean and the staff was very friendly, but the environment around the hotel was really bad. The noise was very loud and there was construction going on at the construction site opposite. I couldn't sleep at night.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for telling us your opinion. The north-facing rooms of the hotel are relatively quiet. If you need it, please let us know your needs when you check in. We will try our best to meet your needs. We apologize for not meeting your expectations. Next time, we will give priority to arranging north-facing rooms for you. I wish you a pleasant journey and a happy May Day! !
Mufenggege
Superior Room (2 beds)
Stayed in Apr 2024
Business travelers
55 review
1.2/5
Posted on Apr 27, 2024
The hotel is quite old, the washing machine is the most old-fashioned and is charged separately. Ordinary express hotels will not have this. The afternoon tea is not fresh, it is leftovers from other places, and the biscuits are soft. It is a relatively bad experience.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Sofia Hotel. We are deeply sorry for the unpleasant experience you had during your stay. We have notified the relevant departments to make improvements to the situation you raised. Thank you for your feedback and look forward to your visit again. I wish you a smooth work and a happy life!
Guest User
Standard Queen Room
Stayed in Oct 2023
Couples
4 review
4.0/5
Very Good
Posted on Oct 6, 2023
Overall, it meets the hotel's positioning. It is very close to Shilaoren Bathing Beach. The room price did not increase much during the National Day holiday. Parking is free, but there will be noise because the road opposite the hotel is under subway construction.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for your evaluation of the hotel. The hotel is only a 5-minute walk from the beach. There is a parking lot at the main entrance. Guests staying in the hotel can park for free. We will continue to work hard to live up to your evaluation. We look forward to your visit again and wish you a pleasant journey!