Lavande Hotel (Qingyuan High Speed Railway Station Country Garden Future Time Store) Reviews
Lavande Hotel (Qingyuan High Speed Railway Station Country Garden Future Time Store)
Shop No. 06, Ground Floor, Building 21, Future Time Country Garden, No. 151 Renmin East Road, Qingcheng District, Qingyuan, Guangdong, ChinaView Hotel Details
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Lavande Hotel (Qingyuan High Speed Railway Station Country Garden Future Time Store) Guest Reviews
4.7/5
Outstanding
1664 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1664)
Positive reviews(1635)
Reviews with photos/video(250)
Classy environment(219)
Awesome amenities(147)
Friendly front desk staff(126)
Easy to get around(116)
Close to train station(83)
Delicious breakfast(71)
Would stay again(50)
Perfect for business trips(23)
Negative reviews(29)
SimoBibi
Deluxe Queen Room
Stayed in Sep 2023
Couples
12 review
Outstanding
Posted on Sep 5, 2023
Great hotel to stay, very clean, only 4 months old while I was there. Shower has great water pressure, bed very comfortable, auto blinds and the room has some smart aspects to it with a small touch screen or voice controlled to play music through the speaker in the ceiling. Breakfast was not bad as well, staff were nice and held my bag for me. Location is not a far didi/taxi ride to the high speed train and about 15 mins from the white water rafting which is why I visited Quingyuan. The hotel is not fully completed and the area around has shops but not open yet but I would predict this to be a great spot to stay in the future.
Konglongchifanma
Deluxe Queen Room
Stayed in Jun 2024
Couples
15 review
Posted on Jun 17, 2024
I extended my room for another day because I was not feeling well. The same person helped me check in and check out. To be honest, I was not very satisfied with my stay this time. When I checked out on Monday morning, I took my card to the front desk and talked to him for two days. I checked out twice and told me twice that it would be OK. Then I turned around and asked if I wanted to check out. I was speechless😓. Anyway, the only thing that I am satisfied with this time is that if I have a need on vx, I will respond quickly and solve it. The cleaning lady is also very good. It is the attitude of the lady at the front desk and the room arrangement that makes me very unhappy! ! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Lavande Hotel and sharing your stay experience with us. We are very sorry that you did not have a great stay experience during your stay. The hotel has always had strict requirements on service, hygiene, etc. Thank you for your reminder and supervision. We will definitely strengthen the training and rectification of employees' skills to avoid similar problems from causing inconvenience to you again. Once again we offer you our sincere apologies. If you have any questions during your stay, you can call the front desk housekeeper to handle it for you 24 hours a day. We sincerely look forward to your next visit and wish you a happy work and life!
kuenleung1
Business Queen Suite
Stayed in May 2024
Couples
21 review
Amazing
Posted on May 8, 2024
This hotel in Qingyuan is cost-effective. It’s very good. I will help you next time. The hygiene is good. It may be a new hotel. The room is big and comfortable. The breakfast is good in the morning. There is a free parking lot. It takes 24 minutes to get to a large shopping mall. If you go to Lianyungang The place in the south and the hotel in the middle are very convenient. I will come again next time
Original TextTranslated by Google
6/12
Response from Property: My dear, when you gently typed these words of encouragement and sent many little stars, Xiaofeng seemed to feel the joy of meeting you for the first time, the joy of the moment when you chose Lavande. Thank you for sharing this. happiness, and this is our constant pursuit. Looking forward to your visit again and wishing you happiness!
Tingzi111111
Deluxe 2-bed Room
Stayed in Apr 2024
Family
6 review
Outstanding
Posted on Apr 30, 2024
The experience is very good! It is a newly opened hotel, which will open in 2023~
The facilities are relatively new, and the curtains and window screens are all intelligently controlled
The hotel is lavender-themed, and there is aromatherapy in the room
The room was cleaned very well, and it was a good accommodation experience
Original TextTranslated by Google
Response from Property: Petals melted into the soil, rain flowed into the river, the puzzle found its neighbors, the lost dog excitedly jumped into the arms of its owner, and at some unexpected moment, Xiao Feng met you. It was not about being conquered or controlled, but about feeling that it should, must, and is appropriate, without reason or basis. Just like the combination of lavender and hotel culture, there is no reason, it is just so perfect! Thank you for your support to Xiao Feng!
Anonymous User
Deluxe Queen Room
Stayed in Apr 2024
Couples
1 review
Outstanding
Posted on Apr 28, 2024
Nice hotel, good service, breakfast included. Easy to find location, free parking, close to school. Recommended!
Original TextTranslated by Google
Response from Property: When a person feels content, not upset, not tired, has nothing to ask for, and is at peace, happiness is there; your love for Xiaofeng's home proves that you understand all of Xiaofeng's efforts! Good morrow is only for a better start! Xiaofeng looks forward to your visit again!
Anonymous User
Deluxe 2-bed Room
Stayed in Apr 2024
Other
8 review
Outstanding
Posted on Apr 9, 2024
The room environment is okay and the facilities are relatively new. The water in the shower room didn't drain fast enough and overflowed. We changed rooms and the service was still in place. I don't know if there is a problem with the TV remote control or if the signal is not correct. It is difficult to select a channel. I suggest you do something about it. Overall I am satisfied.
Original TextTranslated by Google
Response from Property: My dear, when you gently typed these words of encouragement and sent many little stars, Xiaofeng seemed to feel the joy of meeting you for the first time, the joy of the moment when you chose Lavande. Thank you for sharing this. happiness, and this is our constant pursuit. Looking forward to your visit again and wishing you happiness!
Honglajiao
Deluxe Queen Room
Stayed in Apr 2024
Travel with friends
4 review
Outstanding
Posted on Apr 7, 2024
I traveled to Qingyuan again with my family during the holidays. I have always liked the simple design style of Lavande Hotel. I stayed at Lavande Stadium Hotel in 2019. I wanted to stay there again this time. However, I felt that the air in the room was not very good when I arrived, so I chose the hotel just after it opened. The Country Garden store has good health and service, but the floor is still under renovation and should be better after improvement. The picture is a window view, the river view is a bit far but not bad😁
Original TextTranslated by Google
Response from Property: My dear, when you gently typed these words of encouragement and sent many little stars, Xiaofeng seemed to feel the joy of meeting you for the first time, the joy of the moment when you chose Lavande. Thank you for sharing this. happiness, and this is our constant pursuit. Looking forward to your visit again and wishing you happiness!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
21 review
Outstanding
Posted on Apr 30, 2024
Good location, good service, clean and sanitary, underground garage is recommended
Original TextTranslated by Google
Response from Property: Every word of affirmation from the guest proves that Xiaofeng's efforts and seriousness have not been in vain! Every word is worth a thousand gold. Let the fragrance of lavender accompany you through every sunny moment. Xiaofeng looks forward to moving forward with you and guarding a warm dreamland for your journey! Good morrow is only for a better start!
RulaiA
Deluxe 2-bed Room
Stayed in Apr 2024
Travel with friends
12 review
Outstanding
Posted on Apr 9, 2024
This is my second time staying at this hotel. It is relatively new, with a quiet environment, clean and tidy rooms, free breakfast, and the variety basically meets my needs. I like the century egg and lean meat porridge and fried dough sticks the most.
Original TextTranslated by Google
Response from Property: My dear, when you gently typed these words of encouragement and sent many little stars, Xiaofeng seemed to feel the joy of meeting you for the first time, the joy of the moment when you chose Lavande. Thank you for sharing this. happiness, and this is our constant pursuit. Looking forward to your visit again and wishing you happiness!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Business travelers
3 review
Outstanding
Posted on Mar 29, 2024
Very close to the high-speed rail station, clean and comfortable, enough sockets, good and in-place service attitude, the business trip dog expressed great satisfaction!
Original TextTranslated by Google
Response from Property: A beautiful encounter, a chance encounter. On another misty morning, I quietly listen to a song, read your comments, and feel your 50% satisfaction. Let us keep this friendship together and feel another spring in the words. Good morrow is only for a better start!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 19, 2024
I chose this place because it was newly opened. The overall hygiene is very good. The room is equipped with smart voice function and electric toilet, which is great. The location is good, and it is within ten minutes by car from the high-speed rail station, the city center, and the riverside. It is convenient to go anywhere. The most important thing is that the service of the front desk lady is super good, good reviews! !
Original TextTranslated by Google
Response from Property: Every word of affirmation from the guest proves that Xiaofeng's efforts and seriousness have not been in vain! Every word is worth a thousand gold. Let the fragrance of lavender accompany you through every sunny moment. Xiaofeng looks forward to moving forward with you and guarding a warm dreamland for your journey! Good morrow is only for a better start!
Freya356
Deluxe Queen Room
Stayed in Mar 2024
Travel with friends
38 review
Posted on Mar 17, 2024
The room is large and comfortable, the electric curtains are smooth, and the quality of the sanitary ware is also good. What is puzzling is that there is a strong smell of cigarettes in the room, which seriously affects the stay experience.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we could not meet your expectations. Please allow us to express our sincerest apologies to you. I'm really sorry about the poor ventilation in the room and the smell of smoke. We have always attached great importance to guest room hygiene and devoted most of our time to hygiene inspections. In the future, we will strictly require the guest room cleaning staff to pay more attention to hygiene details and ensure that the guest rooms are well ventilated. If you encounter any problems during your stay, you can directly dial 0 to call the front desk housekeeper. We will serve you 24 hours a day! We sincerely welcome you to visit Lavande Hotel again in the near future to test our results. Thank you and wish you a safe journey and all the best!
Aiyunlu
Deluxe Queen Room
Stayed in Mar 2024
Family
57 review
Great
Posted on Mar 9, 2024
The ground parking lot is free. Today is March 8th Women's Day, and there is no shortage of parking spaces. I don't know if it is a holiday.
The lobby is very small. The front desk receptionist works seriously, is friendly, and treats people with a smile.
The room is the smallest among the Lefeng hotels I have stayed in. If there are two fat people, there will probably not be much space to move around.
The room is brightly lit, the bedding is comfortable, the bathroom is clean and hygienic, the towels are white, and there is plenty of hot water.
I want to complain about the toilet. Every time I open the lid, there is a loud "pop"! When I get up in the middle of the night to go to the toilet, the sound of opening the lid can startle the sleeping person.
Original TextTranslated by Google
Response from Property: Dear guest, we are very anxious to see your 4-point review. We are very sorry for giving you a bad stay experience. During your stay, if you have any questions, you can contact the 24-hour housekeeper service at any time. We will provide you with free services for your use: free laundry, free umbrella, free mineral water, etc. We look forward to your experience of every service and wish you a happy work and life! All the hotel staff look forward to your visit!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 8, 2024
Very satisfied. I have stayed in this hotel for a week during this trip. The environment is very clean and sanitary, and parking is convenient. The front desk lady is a ray of sunshine when I go out every day. She greets me with a smile every day when I go out and come in. 😊
Original TextTranslated by Google
Response from Property: My dear, when you gently typed these words of encouragement and sent many little stars, Xiaofeng seemed to feel the joy of meeting you for the first time, the joy of the moment when you chose Lavande. Thank you for sharing this. happiness, and this is our constant pursuit. Looking forward to your visit again and wishing you happiness!
Guest User
Queen Room With View
Stayed in Feb 2024
Solo travelers
1 review
Outstanding
Posted on Mar 6, 2024
The room is really nice. Especially the smart devices, which are very comfortable to use. The room is clean and convenient for traveling. The service of the service aunt and the front desk is very good, just like you are a family member. Next time I have a chance to come, I will choose here again.
Original TextTranslated by Google
Response from Property: Petals melted into the soil, rain flowed into the river, the puzzle found its neighbors, the lost dog excitedly jumped into the arms of its owner, and at some unexpected moment, Xiao Feng met you. It was not about being conquered or controlled, but about feeling that it should, must, and is appropriate, without reason or basis. Just like the combination of lavender and hotel culture, there is no reason, it is just so perfect! Thank you for your support to Xiao Feng!