Floor 3-6, Floor 7 (Room 701-704), Building 8, Hefu Dongcheng Huayuan, No. 6 Bijia South Road, Qingcheng District, Qingyuan, Guangdong, ChinaView Hotel Details
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Cc Inn (Hefu Dongcheng) Guest Reviews
4.7/5
Outstanding
359 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(359)
Positive reviews(356)
Reviews with photos/video(36)
Friendly front desk staff(34)
Classy environment(31)
Delicious breakfast(30)
Convenient parking(20)
Easy to get around(8)
Perfect for business trips(4)
Large rooms(4)
Negative reviews(3)
Anonymous User
Standard Double Room
Stayed in Jun 2023
Other
10 review
2.5/5
Posted on Jun 17, 2023
Hygiene is not good. The usb interface is not good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Double Room
Stayed in Mar 2022
Business travelers
287 review
5.0/5
Outstanding
Posted on Mar 8, 2022
Warm and warm hotel, stay again, experience again, invincible river view is at your fingertips, the room is clean and tidy, and the surrounding area is convenient to eat and drink, it really is a high-quality choice
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Seeing that you are so serious and sincere to give us a review, we are very moved! Really makes us feel that the service is worth it! As always, we provide guests with a quiet, warm, clean and pleasant environment, so that more guests can feel our advantageous services. I hope you will visit next time~ In addition, the bus station is 300 meters away from the hotel, and the hotel is 500 meters away. Within meters, there are RT-Mart Shopping Center, City Plaza Commercial Center, etc. for your convenience, Huangtengxia Glass Bridge, Gulongxia Drifting and other scenic spots, the hotel has Cantonese morning tea on the second floor, free parking, the hotel is located at the turntable of No. 6 Bijia South Road, Qingcheng District (Behind the hospital of traditional Chinese medicine, it is convenient to travel. I believe it is an excellent choice for you whether you are traveling or on a business trip! I wish you a happy journey from all the members of Fudongcheng!
Guest User
Stayed in Aug 2022
Family
10 review
3.0/5
Posted on Aug 17, 2022
I live in a suite, the pictures look good, but the reality is not particularly satisfactory, the room is ok, but the living room I think is relatively old, not particularly clean and comfortable, it is not recommended to live in this suite with children, I originally booked a suite for children, But there are a lot of tea sets and kettles for water on the coffee table, and there are also a lot of paid items on the table. I can only put them all high and not disturb the children, and then there is the mahjong table, which gives me the feeling of living here. The person who plays mahjong must be smoky, so it always smells like smoke.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! I'm very sorry to bring you an imperfect stay experience! The hotel has opened for the sixth year, and the sense of entering the room is not as new as when it was newly opened. At present, the facilities and equipment are being gradually upgraded and replaced, hoping to give customers a better product experience. The suite is one room and one living room. For the convenience of guests, the hall is equipped with tea sets, refrigerators, small commodities, etc. According to the requirements of the guests, if it is inconvenient to have commodities in the living room, you can contact the hotel front desk for withdrawal and other services. After cleaning, the hotel opens all windows for ventilation and sprays air fresheners. We will pay more attention to such problems in the future to avoid recurrence! Thank you for your feedback, welcome to come again, give us a chance to apologize face to face, wish you a happy life, thank you!
Guest User
Standard Double Room
Stayed in Dec 2021
Business travelers
14 review
5.0/5
Outstanding
Posted on Dec 13, 2021
The room fee is a hundred dollars, the living is comfortable, and the food is very rich, it is equivalent to coming to a buffet, haha. The location of the hotel is easy to find, the parking lot is large, and the parking is convenient. The elevator can go directly to the lobby. As soon as you enter the lobby, there is a fragrant smell. , The front desk upgraded the business room type for free, and also presented two free breakfast experiences. The front desk service is very good and professional. The room is very large and ventilated and has no peculiar smell. The environment is very good. The room is very quiet and clean. The bed is very comfortable. Waiting to eat is very full, the service attitude of the restaurant waiter is also very good, and it is convenient to travel. There are large shopping malls RT-Mart, Wal-Mart, and pedestrian streets about 2 kilometers away from the hotel. If you don't want to go too far, there is also a shopping mall next to the hotel, with daily necessities. The hotel also has its own free laundry room, which is cheap and cost-effective. The location is great and the service is warm. Overall very satisfied with the stay, the first choice for business trips, it is worth recommending! Will come again next time, hahaha. The breakfast was delicious and plentiful. The breakfast was delicious and plentiful. The breakfast was delicious and plentiful.
Original TextTranslated by Google
6/8
Response from Property: Dear Guest: Hello! Seeing that you are so serious and sincere to give us a review, we are very moved! Really makes us feel that the service is worth it! As always, we provide guests with a quiet, warm, clean and pleasant environment, so that more guests can feel our advantageous services. I hope you will visit next time~ In addition, the bus station is 300 meters away from the hotel, and the hotel is 500 meters away. Within meters, there are RT-Mart Shopping Center, City Plaza Commercial Center, etc. for your convenience, Huangtengxia Glass Bridge, Gulongxia Drifting and other scenic spots, the hotel has Cantonese morning tea on the second floor, free parking, the hotel is located at the turntable of No. 6 Bijia South Road, Qingcheng District (Behind the hospital of traditional Chinese medicine, it is convenient to travel. I believe that whether it is a trip or a business trip, it is an excellent choice for you! I wish you a happy journey from all the members of Fudongcheng!
Anonymous User
Standard Room (2 beds)
Stayed in Oct 2021
Business travelers
22 review
5.0/5
Outstanding
Posted on Oct 25, 2021
The front desk manager Xiao Zhenpeng is very powerful, he can understand the customer's mood and provide corresponding services; the communication is smooth and makes people feel very comfortable; he can be used as the hotel's signboard
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Seeing that you are so serious and sincere to give us a review, we are very moved! Really makes us feel that the service is worth it! As always, we provide guests with a quiet, warm, clean and pleasant environment, so that more guests can feel our advantageous services. I hope you will visit next time~ In addition, the bus station is 300 meters away from the hotel, and the hotel is 500 meters away. Within meters, there are RT-Mart shopping mall, City Plaza commercial center, etc. for your convenience, Huangtengxia Glass Bridge, Gulongxia rafting and other scenic spots, the hotel has Cantonese morning tea on the second floor, free parking, the hotel is located at the turntable of No. 6 Bijia South Road, Qingcheng District (Behind the hospital of traditional Chinese medicine, it is convenient to travel. I believe that whether it is a trip or a business trip, it is an excellent choice for you! I wish you a happy journey from all the members of Fudongcheng!
ImFrancyJ
Standard Room (2 beds)
Stayed in Aug 2021
Friends
11 review
2.0/5
Posted on Sep 7, 2021
The first time I checked in was in mid-August. A man helped me check in. After checking in, I felt that everything was OK, and I really wrote a good review. Check in again at 21:50 on August 28th and check out on August 29th. Check-in this time is for girls, small. I just asked a few questions, is your attitude so arrogant? So impatient? He also said that you are just a member of Ctrip, and it has nothing to do with our city convenience. That is your business. As an employee of the hotel, you also represent the convenience of the city, can you reply to the guest's information like this? In my opinion, I can ignore others, but you are really rude, so I won't write your name here. Later, Ctrip's customer service helped me solve my problem, thank you Ctrip customer service. It was nearly 1 am that night. When I came out of the shower, I found that my left arm and left thigh had deep tingling pains on three sides. Later, I found out that it was caused by the shower head. It is sharp, and if you accidentally touch it, you will scrape your own flesh, but fortunately, it is not scraped deeply. I'm used to taking a shower with a shower, but I really didn't expect the hotel to not replace such a sharp shower head. I live in 415, standard double. Everyone pays attention. The next day I checked out and said this, but the front desk staff ignored it, and this matter was over. My photo was taken 1 day later and the scratches have faded a bit. I forgot to take a picture of the shower head, it's a real thing. Remember to check the facilities in the room when you check in.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. You mentioned the attitude and service of the front desk receptionist, we will strengthen the one-to-one service focus training in the first time. The stainless steel edge of the second shower head you mentioned is sharp in several places, and the maintenance personnel have been notified as soon as possible to inspect the entire room. For the inconvenience caused to you, I would like to say to you again: I am very sorry! Hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again! In addition, the bus station is 300 meters away from the hotel, and within 500 meters of the hotel there are RT-Mart shopping malls, city square commercial centers, etc. for your convenience, Huangtengxia Glass Bridge, Gulongxia rafting and other scenic spots, there is Cantonese morning tea on the second floor of the hotel, free of charge Parking lot, the hotel is located at the turntable at No. 6 Bijia South Road, Qingcheng District.