Coastline Hotel (Beidaihe Tiger Stone Shop)

Coastline Hotel (Beidaihe Tiger Stone Shop) Reviews

Coastline Hotel (Beidaihe Tiger Stone Shop)

No.48 Zhonghaitan Road, Beidaihe District, Qinhuangdao, Hebei, 06610, ChinaView Hotel Details
Coastline Hotel (Beidaihe Tiger Stone Shop)
Coastline Hotel (Beidaihe Tiger Stone Shop)Coastline Hotel (Beidaihe Tiger Stone Shop)Coastline Hotel (Beidaihe Tiger Stone Shop)
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Coastline Hotel (Beidaihe Tiger Stone Shop) Guest Reviews

4.5/5
Good
564 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(564)
Positive reviews(536)
Reviews with photos/video(197)
Convenient location(155)
Close to beach(107)
Loved the beach(92)
Many amenities(38)
Convenient parking(27)
Friendly front desk staff(22)
Many dining options(21)
Perfect for kids(14)
Negative reviews(28)
ALI SHAGLAH
Suite - 7-Person Occupancy
Stayed in Aug 2024
Family
9 review
2.7/5
Posted on Aug 18, 2024
The location of the hotel is very good, the staff is friendly & easy check in, but need to take care of cleaning on rooms and public areas as well.
amgaa1152
Family Room - Courtyard-View (Special Promotion)
Stayed in Aug 2024
Couples
2 review
3.7/5
Posted on Aug 4, 2024
Actually cleaning service was not good. But i like the location. its so near shore. I like it by the way.
Response from Property: Thank you for your stay and wish you a happy life
Guest User
Mini Room (Double bed) (Special promotion)
Stayed in Jul 2024
Family
2 review
3.2/5
Posted on Jul 21, 2024
The receiving process was not enough but the location was the best.
Response from Property: Thank you for your stay and wish you a happy life
Guest User
Family Room With Courtyard View
Stayed in Jul 2024
Couples
2 review
4.2/5
Very Good
Posted on Jul 31, 2024
It was alright. Yet the location was perfect
Xuanxuanxuanxuan
Queen Room With Courtyard View
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Good location, sanitary conditions are OK, clean, bedding and disposable items are all new, the beach is right outside, you can go to the beach, swim, play with sand, there are fewer people in the off-season, not noisy at night, although it is close to the sea, it is not too humid, the only drawback is that the sewer has a bit of bad smell, I hope to replace the floor drain, everything else is perfect, there is a bicycle rental point nearby, cycling around the sea is very good
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Anonymous User
Suite - 7-Person Occupancy
Stayed in Jul 2024
Family
2 review
0.8/5
Posted on Aug 6, 2024
The environment and service of this hotel are very poor, and the price is high. I have experienced it myself, and I hope everyone will take it as a warning. We are a family of 6 on this trip, with an elderly person in his 60s and a child under three years old. It was all going well, but when we got to the intersection of Baoer Road, there was traffic control, no left turn allowed, many traffic police, and all vehicles could not turn left. We called the hotel in the taxi, and a female receptionist told us that we could turn left. I thought we were outsiders and didn't know the rules, so I asked the front desk to communicate with the traffic police and the taxi driver on the phone. As a result, the traffic police clearly said that we could not turn left, but the hotel didn't care what you said, just let you turn left blindly, and hung up my phone. Then the taxi driver said that I would be in violation of the traffic rules if I turned left, and I won't charge you for this order, so you can get off here! We were left on the side of the road. On July 29, the weather was hot and stuffy, and our family was waiting on the side of the road. Then I communicated with the hotel again. This time a man answered the phone, probably the boss or something like that. I asked if I couldn't turn left on this road, and if there was another way. Then he didn't listen to anything you said, and told you that you can turn left. Then I quarreled with him, and I couldn't stand it anymore. Finally, under my strong request, he drove to pick us up. After meeting, there was no apology or concern. He was still very angry and kept emphasizing that our hotel did not have the service of picking up guests, and he actually wanted to cancel my booking for me. Then I firmly stated that you can't cancel our accommodation, and then his arrogance eased. When I got to the hotel, I asked who hung up our phone just now. At this time, another woman, who should be the boss's wife, said very impolitely that no one hung up your phone, and you asked us to pick you up, and we also answered it, and still emphasized that you can turn left at that intersection. I said, your front desk personally communicated with the traffic police and clearly stated that you can't turn left. Then she said, then if you are not satisfied, you can complain. I said don't worry, I will definitely! Check in, the window of the room we were assigned for the first time was broken. When we opened the door, there were workers repairing it. We waited for more than ten minutes, and the air conditioner could not be turned on without repairing it. We asked them to change the room again. Then the picture below is the sanitation of the room after we officially checked in. It is very poor, and the facilities are very simple. It is called a hotel, but it is actually a homestay, but it does not have the affinity of a homestay. The only real thing is that it is very close to the beach, only one road. Apart from that, there are no advantages. We originally checked in for three days and two nights, but because of these unpleasant things, and the service, hygiene, and environment were indeed too poor, we checked out after only one night. The experience is very poor, and it affects the mood very much. Everyone goes out to play for fun. In fact, it is a very simple thing. Your hotel has been opened in that location. You should know the traffic conditions. The hotel should explain it to the guests, instead of thinking that the customers have too many things to do and are irresponsible from the boss to the front desk clerk. Now I am writing a review for him, and I still feel that my mood is affected. I don’t want to describe it more. In the end, the complaint call result was that the staff of the Hebei Market Supervision and Administration Bureau clearly told me that you can’t turn left at the intersection of Baoer Road. It is wrong for the merchant to ask you to turn left. They will manage it. I rejected the merchant’s apology. I hope everyone will take it as a warning, because encountering such things when going out to play really affects your mood!
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Jiuaidaxiongmao
Standard Room With Courtyard View
Stayed in Jul 2024
Couples
54 review
4.0/5
Very Good
Posted on Jul 4, 2024
The location is really good, just across the road is the beach, and there are bathing beaches on both sides. The standard room is located at the end of the back building, and the decoration and facilities are very old, like an old guesthouse, which matches the room price.
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Response from Property: Thank you for your stay and wish you a happy life
Guest User
Family Room With Courtyard View
Stayed in Jun 2024
Family
3 review
3.5/5
Posted on Jul 30, 2024
The hotel is generally average, with a good location. Just across the road is the beach. The hotel facilities are relatively complete, but the overall decoration of the room is old, the indoor hygiene is average, and the front desk clerks are slacking off at the bar.
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Guest User
Family Room - Courtyard-View (Special Promotion)
Stayed in Jun 2024
Family
6 review
3.0/5
Posted on Jun 20, 2024
In the past, Beidaihe was the first choice because it was so close to the beach. This time I was quite disappointed, mainly because the hotel is quite old, the facilities have not been changed when they should, and the service is average. There is no battery in the remote control of the TV set-top box. After getting the battery, the TV still cannot be turned on. It displays some error and cannot watch the European Cup. The air conditioner leaked in the middle of the night and half of the pillows were wet. It's too hot and humid to sleep with the window open. I had no choice but to sleep on another side and continued to turn on the air conditioner. I didn't sleep well all night.
Original TextTranslated by Google
Response from Property: I'm sorry that I didn't give you a good stay experience. Thank you for your valuable suggestions. The air conditioning and TV problems have been solved so far. We look forward to your next stay and wish you a happy life.
Guest User
Queen Room With Courtyard View
Stayed in May 2024
Family
5 review
4.2/5
Very Good
Posted on May 5, 2024
I have been here for four or five years, and I stay here for a few days every year. Across the road is the public beach adjacent to Laohu Shi Park. The beach is very soft, which is very convenient for bringing children. Dig sand during the day and go to Laohu Rock Park along the coastline to watch the night view at night, perfect.
Original TextTranslated by Google
Response from Property: Thank you for your stay and wish you a happy life
Guest User
Queen Room With Courtyard View
Stayed in Apr 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The hotel has an excellent location, convenient transportation, and is close to the business district. It is very convenient for eating, shopping, and entertainment. The design of the hotel rooms is reasonable and the layout is comfortable, giving people a feeling of home. The windows are double-glazed and have good sound insulation. The temperature of the central air conditioner is suitable and can be freely set according to needs. The curtains are soft in color, the room has good lighting, the hotel room is spacious and bright, and the facilities are complete. The bed is wide and soft and hard. The bedside wall lamp has soft light, and the slippers, dental cups and water glasses are clean and tidy. Bathroom facilities are complete, including anti-slip mats, etc. The hotel staff are of high quality. From the moment you enter the lobby, the front desk staff are always smiling and courteous. The housekeeping staff maintains smiling service and speaks softly when cleaning the room to minimize the impact on guests. This kind of meticulous service makes people feel at home.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your review! A good service attitude can give tourists a better travel experience. Our hotel adheres to the principle that customers are God to serve customers, and we welcome you to visit us next time! All the staff of Coastline Hotel would like to send you our sincere blessings and wish you good health and all the best in your work!
Guest User
Queen Room With Courtyard View
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The overall feeling of the hotel is very good, the rooms are clean and tidy, and the facilities are complete. The staff's service is warm and thoughtful, making you feel as warm as home. highly recommended! It is recommended to go to the beach in Beidaihe to see the beautiful sunrise and sunset. It is simply not too beautiful.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your review! A good service attitude can give tourists a better travel experience. Our hotel adheres to the principle that customers are God to serve customers, and we welcome you to visit us next time! All the staff of Coastline Hotel would like to send you our sincere blessings and wish you good health and all the best in your work!
Xinzuishanliangderen
Seaside Sea-View Family Room
Stayed in Apr 2024
Family
23 review
5.0/5
Outstanding
Posted on Apr 22, 2024
In the past few years, I come to the Coastline Hotel almost every April to stay for two days and play at Tiger Rock Beach. There is a Coastline Hotel next to it, and the beach is just outside the door. It is very convenient to eat, stay and watch the sea. In the past, you had to set up a tent in the special tent area near the road, but this year I see that no one cares. You can set up a tent anywhere on the beach, watch the sea, feed the seagulls near Tiger Rock Park, fly kites, and just relax for two days at the beach!
Original TextTranslated by Google
6/9
Response from Property: Dear customer, thank you for your evaluation! A good service attitude can give tourists a better travel experience. Our hotel serves customers based on the principle that customers are God, and we welcome you to visit us next time! All the staff of Coastline Hotel would like to send you sincere blessings, and wish you good health, good luck and smooth work!
Guest User
Queen Room With Courtyard View
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The environment is very beautiful, the room is clean, the front desk service is very good, the facilities are complete, and it is close to the beach. You can see the sea from the window. I like it very much. I have recommended it to my friends
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your evaluation! A good service attitude can give tourists a better travel experience. Our hotel serves customers based on the principle that customers are God, and we welcome you to visit us next time! All the staff of Coastline Hotel would like to send you sincere blessings, and wish you good health, good luck and smooth work!
Anonymous User
Queen Room With Courtyard View
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The hotel environment is very good, the hygiene is great, and the service attitude is also very good. The surrounding facilities are complete. The most important thing is that it is close to the sea, the air is good, the scenery is good, and when you are bored, you can walk to the beach in two steps. The beach is very beautiful, and the weather is not cold now. There are many seagulls, and you can pick up shells and take pictures. I really recommend this hotel! !
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your evaluation! A good service attitude can give tourists a better travel experience. Our hotel serves customers based on the principle that customers are God, and we welcome you to visit us next time! All the staff of Coastline Hotel would like to send you sincere blessings, and wish you good health, good luck and smooth work!