Boao Holliyard Seaview Hotel

Boao Holliyard Seaview Hotel Reviews

Boao Holliyard Seaview Hotel

No.2 Guangchang Road, BoAo, Qionghai, ChinaView Hotel Details
Boao Holliyard Seaview Hotel
Boao Holliyard Seaview HotelBoao Holliyard Seaview HotelBoao Holliyard Seaview Hotel
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Boao Holliyard Seaview Hotel Guest Reviews

4.6/5
Very Good
1204 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(1204)
Positive reviews(1179)
Reviews with photos/video(407)
Nice sea view(250)
Friendly front desk staff(213)
Delicious breakfast(131)
Large rooms(93)
Close to beach(68)
Perfect for kids(42)
Great swimming pool(23)
Has play area for children(6)
Negative reviews(25)
jonesrichard
Guestroom (Double bed)
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 27, 2023
great place only issue for foreign travellers once you are there they don't take non china credit cards so be prepared :)
Response from Property: Thank you for your stay, we are sorry for the inconvenience caused to you due to the upgrading of our unionpay machines,Holliyard Boao hope see you again
Sofia
Deluxe Sea-view Twin Room
Stayed in Sep 2021
Solo travelers
7 review
5.0/5
Outstanding
Posted on Sep 13, 2021
So easy and convenient, clean and simple. The bed was very comfortable and the smells were good. I came back twice already.
Guest User
Deluxe Sea-view Double Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 15, 2024
The room is clean and hygienic, the sea view is great, the front desk lady is very good and smiling, the breakfast is rich in variety, and the swimming pool is also very large. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Deluxe Sea-view Twin Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The room was clean and tidy, with a very comfortable sea view room. The hotel had a rich breakfast and a children's playground, so the children could play as long as they wanted. The front desk service was also very good. It was a very satisfying trip.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Boao Heyue Hotel and giving your attention and affirmation. Your support and encouragement are the driving force for our continuous progress. May our sunny and warm service bring you the supreme service experience. Welcome to visit us again!
Anonymous User
Deluxe Sea-view Double Room
Stayed in May 2024
Friends
21 review
5.0/5
Outstanding
Posted on May 8, 2024
The hotel has a pleasant environment, clean facilities and good service! A good place to stay for vacation!
Original TextTranslated by Google
Response from Property: Thank you for your attention to the hotel and your trust, affirmation and support for us. The hotel has always adhered to the concept of service first to provide every guest with intimate and meticulous service, and strive to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. I hope to provide you with a warm and comfortable stay environment as always! I wish you a happy life,
FCK737PIC
Guestroom (2 beds)
Stayed in Apr 2024
Couples
13 review
4.8/5
Amazing
Posted on Apr 18, 2024
It's pretty good, the service is very good, but the swimming pool is a bit small and there are a lot of mosquitoes next to it. I selected it based on Ctrip's 4.5 points or above, three stars or above, and with a swimming pool.
Original TextTranslated by Google
Response from Property: Dear, thank you for your love for our home. We are so lucky to have your recognition! We have always wanted to create a home away from home, so that you can feel like you are back home when you are away from home. We are grateful for having you in our lives! Please remember to come home often. . Love you φ(≧ω≦*)♪
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The overall experience of staying in a first-line sea view hotel is good! The room directly faces the sea, you can hear the sound of the sea, and you can see the sea view in a larger range in the room; the room layout is reasonable, neat and clean; the breakfast variety is rich, which is a good level at this level; the hotel is equipped with a swimming pool and a gym, which can be stayed for free; the service is also good.
Original TextTranslated by Google
Response from Property: Thank you for your attention to the hotel and your trust, affirmation and support for us. The hotel has always adhered to the concept of service first to provide every guest with intimate and meticulous service, and strive to provide more guests with a distinguished and extraordinary stay experience. We will continue to work hard to provide guests with more complete and more humane services. I hope to provide you with a warm and comfortable stay environment as always! I wish you a happy life,
Qingdingdaziran,qidaiyugengmeidefengjingxiehou,。
Deluxe Sea-view Twin Room
Stayed in Mar 2024
Friends
18 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The room is spacious and bright. The hotel is very considerate and prepared fruits. There is a swimming pool outside. You can enjoy the sea view from the balcony. The beach is beautiful. You can participate in activities and watch the tide in the evening.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing Boao Heyue Hotel and giving your attention and affirmation. Your support and encouragement are the driving force for our continuous progress. May our sunny and warm service bring you the supreme service experience. Welcome to visit us again!
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Friends
5 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The hotel is right by the sea. The rooms on the upper floors face the sea and have a balcony. It is absolutely OK to enjoy the sea view and the sea breeze. The rooms are also relatively large and clean. There is free parking in the yard downstairs. The breakfast is rich in variety, with both Chinese and Western food, and the taste is good. The front desk service is enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing Boao Heyue Seaview Hotel. Thank you for taking the time to share your stay experience here. I am glad to know that you had a pleasant and satisfactory stay. Thank you for your affirmation and praise for us. On behalf of all the Xiaoyueyues in the hotel, I sincerely look forward to your visit again and have the opportunity to provide you with better service!
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Family
2 review
1.0/5
Posted on Mar 23, 2024
We stayed in 4 hotels during our whole trip to Hainan, and this one was the worst. 1. The quilt and sheets in the room felt like they were soaked in disinfectant, and they smelled like disinfectant. My parents had all kinds of rashes all over their bodies after sleeping in this hotel, and they had a lot of them. Other guests also saw similar rashes on their bodies. 2. The phone in the room was broken, and they said it would be repaired the next day, but it was not repaired the next day. The phone was broken on the first day, and I specifically asked the front desk to get two bottles of water, but they didn't get them in the end. 3. Free travel photography, the first time I called the hotel front desk, the hotel front desk didn't know where to take the photo. In short, all kinds of bad experiences, I will never book here again.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Regarding the bedding problem you mentioned, we have confirmed with the washing company (most of the hotel bedding in Boao is washed by this company), and the detergent usage is within the normal range. Hainan has a tropical climate and there are many mosquitoes outdoors. It is recommended to take anti-mosquito measures when traveling. Recently, the hotel has recruited a group of interns, who are not very familiar with the business. The staff has not been notified of your needs, and the travel photography you consulted has not been introduced to you in detail. The leaders attach great importance to your feedback and are organizing targeted training on relevant knowledge. We will use stricter regulations to improve our service quality. I hope to give you a perfect stay experience next time. Thank you for your support!
Shuhaixingzou
Deluxe Sea-view Twin Room
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The hotel is really great. The location is also excellent. Turn left and walk about 300 meters to the beach. I stayed there for two days and went to the beach every day. Scan the code at the door and ride a bike for about 20 minutes to the Nanhai Museum. Great! (I have agreed with my children to stay for a few more days next year) Facilities: The wardrobe in the room is a bit old, but the room space is great. It is very spacious. When you open the window, the sea breeze blows on the balcony. It is beautiful. We all like it. Environment: It can be said to be a forest hotel. The hotel is in Building A. Go downstairs and take a walk to Building BC. Building C is the naughty castle, and there is a swimming pool at the door. Children's naughty castle: The child also played for a while. Call her friends to come and play. Service: Responsive. The guy at the door carried the luggage as soon as I got off the car.
Original TextTranslated by Google
6/14
Response from Property: Dear guest: Hello! Thank you for your visit to Heyue Hotel. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times in Heyue Hotel. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Guest User
Family Room
Stayed in Feb 2024
Family
8 review
3.0/5
Posted on Feb 29, 2024
The first room I was assigned had a clogged drain. The water overflowed onto the takeaway before I finished taking a shower. I had no choice but to change to another room. Before going to bed, my family said that the quilt cover and pillowcase of their bed were used and had other people's hair on them. They called the front desk to take pictures. My family was concerned that the sheets and quilt covers were not changed and were unhygienic, so they moved back to the room where the drain was clogged before, thinking that the sheets and quilt covers would be clean. This time when I slept, I paid special attention to lift the quilt to check. As a result, when I lifted the quilt, there was hair on the bed again. I blamed my family for being nosy before, but it seems that I blamed them wrongly. There is nothing wrong with the service attitude of the hotel front desk, but the hygiene is worrying! I won't post the photo of the hair. Your room service staff came to take pictures.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay. We are deeply sorry for the inconvenience caused to you during your stay. The hotel executives also attach great importance to the problems you reported. We have also organized the housekeeping staff to carry out training to strengthen the hygiene of the guest rooms. Xiaoyuejia has always strictly implemented the one-to-one bedding replacement system and kept detailed records in daily cleaning. 1. Regarding the hair problem, it was caused by the cleaning aunt's negligence in the process of changing the linens. We have strictly required all cleaning staff to wear dust caps during cleaning work to prevent such incidents from happening again. 2. Regarding the problem of blockage in the room sewer, professionals have been arranged to dredge it. In order to ensure the comfort of every guest, we also conduct regular self-inspections. Once again, I would like to express my sincerest apologies for the inconvenience caused to you by this stay experience. I look forward to you choosing Xiaoyuejia again. We will provide you with a more satisfactory service experience.
Anonymous User
Guestroom - Sea-View (Double bed)
Stayed in Feb 2024
Family
6 review
4.2/5
Very Good
Posted on Feb 22, 2024
The hotel is very close to the beach and the transportation is convenient. It is not far from the Nanhai Museum and Yudai Beach. We did not drive, but took a taxi, which was very fast. The hotel facilities are a little old, but it is worth the price. It is definitely not comparable to luxury hotels. The service is very good. The front desk upgraded the room for free.
Original TextTranslated by Google
Response from Property: Life is like a journey. You don't have to care about the destination. What matters is the scenery along the way and the mood of watching the scenery. I am very glad that you chose our Heyue Hotel. I sincerely look forward to meeting you again. Here, Xiaoyuezi wishes you a happy Spring Festival~
Guest User
Sea-view Family Room
Stayed in Feb 2024
Family
12 review
4.7/5
Amazing
Posted on Feb 19, 2024
A very satisfying stay. I chose a room with a balcony and a sea view. The view from the room was very comfortable. The hotel is a ten-minute walk from the beach. The only thing about the location is that it is a little far from the lively area of ​​the town. It is close by car but a little far by foot. I was going to stay for one night and felt comfortable, so I stayed for another night. 👍 Sanitation: It feels quite clean, but the floor of Building B is a bit old
Original TextTranslated by Google
Response from Property: Dear guests: Happy Chinese New Year, thank you for your stay and comments. Your choice of our hotel shows your trust and concern for our hotel. We will make targeted rectifications and training based on your feedback and strengthen the hygiene maintenance of the guest room floors. I hope you can witness our growth and welcome you to supervise our hotel. We will continue to serve our customers and wish you smooth work and a happy life.
Guest User
Family Suite - Sea-View
Stayed in Feb 2024
Family
3 review
4.5/5
Great
Posted on Feb 14, 2024
The room is quite big but the facilities are old. The door has no damping and it closes very hard when the wind is strong. The first phone in the room was broken. I changed it and it still had problems. I couldn't call the guest service center.
Original TextTranslated by Google
Response from Property: It's a pleasure to meet you. Our development cannot be separated from your support! Thank you for your suggestions. Xiaoyuezi always reminds herself to keep learning and innovating. I hope you can witness a better Heyue Hotel next time! I wish you good health and smooth work! I look forward to meeting you again! ♪(^∇^*)