Hotel Maison du Général Reviews

Best location, great old building And nice breakfast. Only thing was a small room and big, like proper big e Emergency exit light in red above the window that was turned on all night.

The hotel location is very safe and convenient. The breakfast is delicious, both the free option and the upgrade options. The staff is professional, helpful, and considerate.

Excellent location! Staff were good but not always available at reception as it is a small hotel. The room I had was quite small, but perfect for a solo traveller (I don't know if all the rooms are that size). It was clean. There had been some updates but shows some wear. I would recommend it if you prioritize good location and cleanliness at a good price. No bells and whistles, but I stayed 3 nights during Carnaval and was happy staying here. Oh! No elevator.. and most rooms are up at least one flight of stairs so be aware depending on your luggage situation.

Upon our arrival, the front clerk was not totally friendly, the bed are a bit hard. The hotel is nicely located within the old QUEBEC.

This hotel is a Gem, the rooms are very clean, the beds are very comfortable, the bathroom is clean and has everything you need, the reception are is clean and organized, the Staff is very charismatic and helpful, the hotel is very well located, I highly recommend this hotel!

Good location, proximity to restaurants and amenities, the room it self was clean (apart from ants in the bathroom) and nice, the beds creek so much is impossible to sleep, the neighbours' conversations can be heard through the walls, is a nice place if you do not mind not sleeping, the best part about it is the breakfast option we opt for breakfast included and it was AMAZING, the little restaurant Sagame is next door, the voucher included breakfast and a hot beverage or you can upgrade and use the voucher towards your choice of à la carte, is a reg breakfast eggs toast meat, fruit, potatoes coffee or tea. Great hot delicious breakfast was worth the squeaky bed.

Like many properties in the Old City, parking does not come included -- and that's fine; you just have to know that going in. Apart from that, the location is fantastic with tons of sights, restaurants, and shopping steps away. Very walkable. Great Wi-Fi, too. I enjoyed my stay!

The room was relatively clean but run down. There was no closet or dresser to hang up clothing only a three hooked coat rack and a chair. There was nowhere to put our suitcases. I asked the woman at the desk if they had a suitcase stand we could take up to our room and she just stared at me confused and said that "We don't have those"? I was very surprised that this is a hotel that doesn't have suitcase stands, a closet or dressers? With it being Winter it was difficult to manage our coats and extra clothing without a hanging space, dresser or suitcase stand. They also didn't replenish toiletries or clean glasses so there was an overflowing sm garbage can and dirty glasses and coffee cups that had never been changed out for the duration of our four day stay. We had a great time in Quebec but I'm sorry to say our hotel was a bit of a disappointment. It could be a great place with a little bit of work. I wish them the best.

Convenient hotel in a historic building within the walls of the old city...perfect spot for exploring Old Quebec on foot! Friendly staff and comfortable accommodations in a stone building with wooden beams...nice and quiet considering how close we were to everything. Would stay again!

I liked the charm of this property the quiet and the location beds were very comfortable although quite firm

The location is amazing! I can’t find any hotel in this neighborhood for such reasonable price! However there were many dust in the room, staircases. I found many hairs in a hairdryer and on the floor… I wish it had been cleaner!

Property was fine, but we were sent the wrong code for the front door on our first day of stay and we were unable to check in & had to book a different hotel last minute. We called the emergency phone number multiple times, but nobody answered which is concerning in case there is a more dire emergency. There was also no wifi our entire stay. When we asked about the wifi, they said they would check on it but it would probably not come back on until the next day, which is ridiculous.

It was a good stay. Our Room is larger than expected. I think, it could be better if they can provide elevator. I find the stairs scary and feel bad for those old folks that need to go on the stairs if their room is on the 3rd floor. Ours was on the second floor.

This very central location was perfect for our one might stay in Quebec City. The room was clean and the beds were comfortable; we combined our personal needs into one smaller suitcase because I had read about steep stairs. Was a wise decision. No one at the front desk upon our departure but there was a phone number to call and I just left the keys there. I would stay here again.