Guest User
September 8, 2023
We arrived on August 5th at 10:00 p.m. to check in. I had made a reservation through Super Travel. The manager or owner indicated that Wyndham tried to make him work with Super Travel, but he only liked to work with *********** and **********. He was clearly reading the details of my reservation off of his computer screen while claiming not to have it . He said that he wouldn't make enough money off of it so he would not honor my reservation. At first he was going to allow us to pay for a room even though my reservation was prepaid. He said I would just have to pay an extra $20 for my dog. I agreed but shortly thereafter he started yelling and swearing in a very angry and erratic manner regarding Super Travel and him wanting to control his own motel. It was a very frightening experience and we ended up without a motel room, on the August long weekend, 800 km from home. It was a truly terrible experience! Do yourself a huge favor and do not book the Super 8 by Wyndham when you are in Quesnel.