Wilson E8-22 y, Av. 6 de Diciembre, Quito, Pichincha, EcuadorView Hotel Details
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1 night
Embassy Quito Guest Reviews
4/5
Very Good
34 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service3.9
Cleanliness4.0
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All reviews(34)
Positive reviews(9)
Reviews with photos/video(2)
Negative reviews(4)
LuisChen
Double Room
Stayed in Jan 2023
Solo travelers
3 review
2.5/5
Posted on Feb 8, 2023
I had a bad experience, specially after I got messages from the hotel telling me that I experienced what I did because I booked it the way I did and because of me booking online I was not able to see the proper information of what I was looking for. I found a lot of dirt under the toilet and shower. I also had a leak on top of the sink that almost ruined my personal cleaning items.
I had an outstanding experience at the Embassy Hotel in Quito, and it was made even better by the exceptional service provided by the front desk agents, Diana and Luis. From the moment I arrived, they were welcoming and attentive, ensuring a smooth check-in process. Throughout my stay, they were always ready to assist with any questions or requests, making me feel valued as a guest. The hotel itself was clean, comfortable, and conveniently located, making it a perfect choice for my visit to Quito. I highly recommend the Embassy Hotel and commend Diana and Luis for their exceptional hospitality.
Guest User
Stayed in Jul 2023
Other
0 review
2.0/5
Posted on Jul 17, 2023
At the outset they coordinate your pick-up at the airport and no one is there when you arrive. The bathrooms are very narrow and the curtain touches your shoulder. The lighting in the room was very poor. The restaurant only operates until 7:00 p.m. The worst thing is that comments are made and no one takes action on them.
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Guest User
Stayed in Sep 2022
Family
0 review
5.0/5
Outstanding
Posted on Sep 3, 2022
Excellent in every way. The organization and menu was excellent. Impeccable place with excellent attention from all the staff. A pleasant and wonderful moment. The hotel is suitable for all types of events, from social and family gatherings to business meetings and training.
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Guest User
Stayed in Jul 2022
Other
0 review
2.0/5
Posted on Jul 30, 2022
Food heated in the microwave No wine, the waiter does not know the price In short, the worst meal and lunch of my trip to Ecuador Beware theft at the araché at the reception In fact there is no one except the employees We wonder where we are coming Loud night since we are in the bar district ***** smell in all the streets
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Guest User
Stayed in May 2022
Couples
0 review
5.0/5
Outstanding
Posted on May 25, 2022
The hotel has an excellent location, the breakfast is rich buffet style. The staff is always willing to help. We requested room service from the restaurant and everything was very tasty, the quality - price ratio is very good. Juan Carlos at reception was very kind and guided us in our tours, he even gave us a map to locate us in the historic center.
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Guest User
Stayed in Apr 2022
Business travelers
0 review
3.0/5
Posted on Apr 5, 2022
Hotel that provides comfortable service with a convenient location. It has what it takes to have a good rest. The services it provides please the guest. The cleanliness is reflected in each room!
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Guest User
Stayed in Dec 2023
Solo travelers
0 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Un hotel con standard de calidad:) Personal profesional, muy atento y cordial :):)!! Buenas instalaciones, bien situado, cercano a estación de buses y de lugares de interés a donde puede irse a pie sin ningún problema:) Buenas habitaciones, grandes con camas de primera, buena ropa de cama, TV y wifi y tarjetas de acceso a la habitación, muy seguro:)!!
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Guest User
Stayed in Feb 2023
Couples
0 review
5.0/5
Outstanding
Posted on Feb 9, 2023
Me gustó todo. El hotel es amplio, muy limpio y bien decorado. La habitación es amplia, confortable y cuenta con todos los servicios. La recepcionista fue muy amable al indicarnos las rutas de los buses para nuestros paseos y la forma de pedir comida a domicilio en la noche. El desayuno es muy bueno. Todo el personal es muy amable. Es un hotel que cumple con todos los estándares internacionales de un buen hotel.