Microtel Inn & Suites by Wyndham Raleigh

First night getting here, and the manager at the front desk, which is an Indian guy he referred to me and my children as “you people”, “N word” when I tried to check in when I explained to him that there was a situation on my end, but I was taken care of. He was using the N-word, referring to me and my family and was basically saying if we “don’t hurry up”, he will call the cops to get us removed. After finally checking in the room it is very small compared to any Microtel I have been to. The bed has a hook thing that doesn’t hide or remove and with the room being small if you pass by you are at risk of being extremely cut like I was or injure your knee. The other side of the bed was sinking in so when you lay down on it, you’re falling off the bed. ooo but I’m not done, I’m currently staying here because I’m visiting for a funeral due to a loss of a family member so I had some members of my family visiting me at this location. I was never told or shown any information stating that we are not allowed to have outside guess that are not staying at THIS hotel NOR WAS I, PROMPTED TO SIGN ANY DOCUMENTATION STATING THAT WE ARE NOT ABLE TO HAVE GUESS IN THE ROOM. He was trying to insinuate something. So then the manager which is the Indian guy calls my room tells me we’re not able to have a guess when I go downstairs and politely asked to see the documentation he therefore goes in yelling at me using profanity and threatening to call the cops, to which he calls the cops, and I have all the video where he was the aggressor Calling me out of my name, using profanity, and refuse to talk to me, even though I had valid questions that were reasonable. When the cops finally get here, he tells him that he doesn’t want us on the property and he would like for us to leave. That’s not a problem as we are packing to leave we asked him for not only our deposit back, but our Remaining funds left for the one night left on our visit. Trip was no help. We called trip and a Indian lady answered she at first sounded like she was happy to help until she spoke to the manager and then she was singing a different toon she also racially profiled us by listening to the Indian guy and basically saying that we can’t do anything we can’t get your money back and you will leave that property after speaking to the manager. “ * Calls manager by his first name* and hearing the situation we can’t do anything for you” i’m extremely disappointed and upset not only with the actions of trip and their employees but also this hotel and their employees showing that amount of racism not only to me and my family, but my children as well .

Comfortable stay with clean room. Highly recommended. Provide simply breakfast.

Service was great

Undesirable outer property appearance- lots of folks meandering around gas station in parking lot with bars, fence around property with trash but inside clean, rooms clean and safe once inside. Questionable location and activity around.

I rented two hotel rooms paid in full before I arrived to have to pay another $100 at check in as a “deposit” but have yet to get it back! Both rooms were very dirty and outdated. One of the beds had dirt marks on the sheets like they weren’t changed out. Both rooms had a very strong **** smell in them. The men in the rooms all around us were very loud. Arguing in Spanish in the hallways very loud at 2am. The breakfast was toast, cold cereal and make your own waffles. No fresh fruit or eggs. I would not stay at this hotel again.

currently in the Microtel, swarming with unfortunate souls all around the hotel. We brought everything from our car inside for fear of being robbed either by going out to the car at night or just having it be broken into. entire property is fenced in but we just heard eight gunshots directly outside our window, from the third floor. I hope they were just shootin guns for fun. no screaming so i dont believe anyone died outside my window during my stay. Floors were sticky upon walking in, we keep our shoes on in the room i guess. I know its a microtel but come on. also the worst lighting but thats a pick

its okay overall

Never again.