Latest Hotels Reviews for Raleigh

The Casso, Raleigh, A Tribute Portfolio Hotel
4.5/596 Reviews
This hotel tries to be modernist. However, many things and services don't meet the standards. My husband and I are staying in this hotel. On the first day, there was no cleaning service. The housekeeping staff locked our door, and when I asked her to come back in 2 hours, she never did. You should also check your room for cleanliness. I found many small dirt spots on the floor, and the room was not cleaned during our 4-night stay. If you are a more traditional traveler, this hotel does not have a closet or dresser for you to put clothes in. Basically, you are living out of your suitcase. If you are staying for just a day or two, it might be fine, but for three or more days with a spouse, I would not recommend it. The hotel restaurant is called ”GOOD DAY GOOD NIGHT.” If you go there for breakfast, your ”GOOD DAY GOOD NIGHT” will turn into a bad day. We left the restaurant completely disappointed and hungry. If this is a Marriott hotel chain, what is the Marriott standard for this particular hotel? My husband and I went to the restaurant for breakfast on the day we checked out. The server was nice and friendly. She took our order for coffee but tried to avoid taking our breakfast order because the chef instructed her not to take orders until he was ready. However, we waited for more than 20 minutes and tried to get her attention for our order. That's when we found out the situation. We were completely shocked.

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