Hotel Villa Reviews

Name: Hotel Villa
Address: 172 & 173 Jalan Toman 9, Kemayan Square, Rasah, Negeri Sembilan, 70200, Malaysia, No. 172 & 173 Jalan Toman 9, Kemayan Square, Overseas, Malaysia
Rating: 3.8

Hotel Villa

172 & 173 Jalan Toman 9, Kemayan Square, Rasah, Negeri Sembilan, 70200, MalaysiaView Hotel Details

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Hotel Villa Guest Reviews

3.8/5

5 review

Verified reviews

Location3.8

Amenities3.8

Service3.8

Cleanliness3.8

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Positive reviews(4)

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Negative reviews(1)

Guest User

Superior Queen Room

Stayed in Feb 2024

Business travelers

3 review

1.5/5

Posted on Feb 29, 2024

I came in for late check in and the hotel refuse my permission to get a room. I was left unprepared for my business meeting because I was denied to get a room to bath anx rest which I already booked amd paid thru trip.com. The receptionist cannot give a satisfactory answer and suggested that we have to pay extra on another booking in order to use the room. I think thiz is the worst experience with trip.com due to the hotel-s irresponsibility in fullfilling customer from trip.com. I will never book this hotel again. They are so irresponaible. I would like to request a refund for this. I had been using trip.com a lot which was good and this hotel is the worst experience. They akso told me that thier bos can handle this but they refuse to contact thier boss.