manuela098a
January 16, 2025
The rooms were shabby and not at all worth the price. The bedding looked like it had been there forever, and the bathroom was in bad shape; leaky faucets, weird smells, and not properly cleaned. For what they charge, I expected way better. The staff? Sure, they were polite enough, but everything they did felt like it had a price tag attached. Instead of focusing on making guests feel welcome, they were constantly trying to upsell tours, activities, even basic conveniences. It felt so transactional and soulless. The food was overpriced and bland. I don’t mind paying for good food, but this wasn’t it. Even small things, like asking for an extra cup of tea, seemed like an excuse to squeeze more money out of you. And don’t get me started on the activities. They’re ridiculously expensive, rushed, and completely lacking in any real care or authenticity. It felt like they were just trying to cram as many people in as possible to make more money, not actually give anyone a meaningful experience. The whole stay just left a bad taste in my mouth. It’s so obvious that profit is their main priority not hospitality, not guest experience, nothing else. If you’re considering this place, I’d say save your money and go somewhere that actually cares about its guests.