Hotel Giordano

Hotel rooms are tired! Reception staff lovely. Pool staff brilliant Restaurant staff for breakfast and lunch shocking!! Breakfast staff were so poor they let the hotel down. Played rock music and their own music at 07.30 in the morning. The cut fruit wasn’t fresh so by day 2 it was dry or fizzy! . Everything was cold - even scrambled eggs and the bacon was barely warm. Croissants were poor. Some of the pastries etc were also not fresh. Ran out of breakfast tea on Thursday but didn’t bother getting more. Never offered to clear a dirty table never welcomed you to breakfast and asked if you wanted a fresh coffee from the machine, and if they were asked you got a sigh!! They opened up late every day, despite them asking guests up with table moving and they constant talking. I just cannot say a good word about them all apart from a young guy from SriLanka who was great up to the last day who said there was no coffee at it was 9.57!! Service - what service. All the other guests said the same as us about the music the food etc. The pool man wax fantastic helpful and the big bar guy was also fantastic! Reception staff and carparking people were all nice. The rooms are tired and need an upgrade. Old furniture not in keeping with the hotel. Best part of the hotel is the position ?? If you are staying in Ravello it is in a great spot but the management need to sort out the restaurant staff immediately. Starting with the miserable old man who seemed to be in charge. Never got a good morning nothing morose and didn’t want to be there ! And the young girl who also never smiled or welcomed guests.. Avoid the lunches - poor menu and expensive. They even used frozen Mozzarella in their Caprese!!

My boyfriend and I stayed here for a few days and we can’t stop talking about how much we enjoyed it! The property is gorgeous inside and out. It was very peaceful, and the staff was kind and helpful in assisting us with arranging transportation. We cannot wait to return one day! (Want to gatekeep the beautiful town of Ravello and the Giordano, but they are too wonderful not to share)

Everything about this stay exceeded our expectations so much that we wished we had more time here and will definitely plan to return.

What a beautiful place to stay! Close to everything ravello has to offer and fantastic parking onsite made everything easier. I only wish we had been there closer to.summer to use the pool! The staff are super helpful and the place is stunning!

Absolutely stunning boutique style hotel. staff are helpful and friendly ravello is a hidden gem exceptionally pretty car parking at hotel x pool area beautiful only negative they can’t cook scramble eggs and was more choice of cakes for breakfast than protein. had fabulous stay. would return

We were planning on going to this hotel for a wedding, however had to cancel last minute. They were incredibly accommodating with changing reservations and answering all questions. They responded quickly, even given the time difference between US and Italy. Highly recommend!

Hotel Giordano was certainly a traditional hotel which differed from our previous accommodation. We were warmly welcomed and treated well with any request. I thought the room would be noisy (it was right behind the elevator) but in truth we slept well. Ravello is a pricey area so don't expect Hotel Giordano to be cheap but at least their service matches the price. We would happily stay here again if we return.

Best staff ever!