Hotels near Empresarial Executive Center, Recife

Assim que cheguei no hotel já tive uma péssima impressão no check in extremamente demorado com apenas uma atendente que levou quase 15 minutos para atender o grupo de 3 pessoas que estava na minha frente. Achei que o meu check in seria rápido por já ter feito o mesmo online e nos outros hotéis da rede já encontrar tudo pronto, bastando assinar para retirar minha chave já preparada, mas nesse hotel levou uns 10 minutos pois precisaram copiar meus dados já preenchidos online para um segundo cadastro do hotel e preparar minha chave. No elevador, o botão do meu andar (4º) não funcionava direito e o funcionário do hotel teve que socar o botão diversas vezes até o mesmo acender. No quarto padrão íbis anos 2000 notei que a janela dava para um terreno vazio cheio de mato e mesmo no quarto andar encontrei vários mosquitos provavelmente vindos do terreno vizinho. Ao tentar dar uma volta a pé para conhecer os arredores do hotel, me deparei com calçadas alargadas em ambas os lados do hotel, tornando impossível o trânsito de pedestres nos arredores sem mergulhar os pés nas poças d’água em dias de chuva. Na primeira noite resolvi fazer um pedido de iFood às 18h e somente às 23h me foi avisado que o pedido estava parado no balcão da recepção desde as 19h, pois o telefone no meu quarto não estava tocando e só me ligaram no meu telefone pessoal as 22h. Ao questionar o motivo de não terem me ligado mais cedo, foi respondido que ligaram diversas vezes, mas mostrei que no meu registro de chamadas não tinha nenhuma ligação perdida deles antes de uma única ligação de número desconhecido as 22h. Ao questionar o que seria feito para resolver o problema do telefone interno não tocando no quarto, foi dito que nada poderia ser feito naquele horário. Ao questionar se seria possível trocar de quarto para um com telefone funcionado, me responderam que o hotel estaria com 100% de ocupação, mas numa simples pesquisa no app deles foi constatado que ainda estavam vendendo diárias para o mesmo dia, ou seja, eles estavam fazendo overbooking ou mentido sobre a ocupação total do hotel. Na mesma noite mandei e-mail para a gerência do hotel e até o presente momento, mais de 10 dias depois dos problemas relatados, não recebi nenhuma resposta da gerência. Somente no dia seguinte mandaram a manutenção arrumar o telefone interno do meu quarto, mas depois do ocorrido não fiz mais nenhum pedido de iFood e preferi comer fora do hotel. O café da manhã do hotel foi a única parte que superou expectativas, em especial o preparo de tapiocas e omeletes. No geral não me hospedaria novamente nesse hotel a não ser que seja a última opção disponível.

The Marante Plaza Hotel was excellent! Besides the great location, the service and the wonderful coffee served, the accommodation was wonderful, with a salt in the entrance of the apartment, which left us very comfortable and comfortable! When we need accommodation in Recife, we will certainly prefer Marante and we will also tell other people!

We had an unforgettable stay. Very atmospheric and staff is most kind. Breakfast is very good, lots of variety, and very pleasantly served. Terrace is just wonderful, especially in the evening. If you are strictly tied to Hyatt & Co, this may not be your place. If you can appreciate to stay in a family-run place, with somewhat artistic flair in the old rooms then you will love it. Rooms are coherent to the place and Olinda; a little old, but charming (I am not sure if those Jacuzzis in the room are really necessary, but others may like them..)

The staff at the reception did not explain how the lift and the garage worked (I had difficulty to get out, because they didn't guide anything). When I arrived, the fridge was empty. I went to ask at the reception, they said I had to talk to the restaurant. The restaurant said we had to talk to the reception, the room has no cover, we have to ask, the breakfast is simple and a little bit baggy, and then there are good location and new, clean and well preserved rooms.

I arrived late at the hotel for check in, I made the procedure and I went up completely exhausted of the trip, I went to bath and had no towels available in the room, I called at the reception and told me I had to go withdraw (??) OK. I went down, picked up the towels I asked a coat gave me a bed copper that wasn't heating anything and had no other kind of cover. The room is large but with a screaming smell and no view to any place, since my window was in front of a residential, the bathroom was vacuum water from the box and the discharge was not working, when cleaning the room sometimes did not repair the room Face or floor towel, pq NOT HAVE been available, next to the hotel has a hamburger that leaves the place impregnated with fat smell all the time, coffee is well basic and repeated and to close with gold key missed energy for two days at the hotel with no return forecast, I was in the city at work I had to move to my base in the middle of the pq rain I could not advance my things from the hotel, I informed that I needed support because of the work to deliver and simply not to They exchanged me from hotel, arguing that they had no vacancies, the pool was in maintenance throughout the period I was there and there was only one lift working that at the coffee time I often went down from PQ stairs beyond the delay, was getting stuck. The chaos people dropped down with huge bags on the emergency staircase to get out of that place.As my own was already paid by the company, I had no choice and I had to stay 14 days in that mouse they call the hotel. My stay extended for 44 days but I went to another hotel that gave me the minimum comfort. The only thing that ”saves” is the service of the staff, all have always been very educated, at the reception, at the coffee and during cleaning, but it's all sad.

Staff is very nice. Free breakfast buffet is adequate but nothing to brag about. Every time we ordered any type of meat (steak, veal parmigiana, beef soup) from room service menu it was incredibly horrible and we could literally not even cut it with a knife. We use the scissors and tore it apart with our bare hands. Room service can take up to two hours to get your food.  housekeeping ladies are very nice, as well as, some of the maintenance man. Every room we’ve ever stayed in the toilet seats are broken and scary when you sit on them. Don’t even think about having hot water in your shower whatsoever. And when it’s checkout time, you better be out of there as soon as possible! 

It's not only bad, it's depressing, bad, broken bed, window falling, TV cable crossing the floor of the room, electric shower, only one shot worked in the room .... and much more. Breakfast very bad, not closed door, horrible quality synthetic fabric bed, tergal type, unreal room floor .Finally ... There is absolutely no positive point.

As always: Fantastic! The breakfast is amazing. Always clean accommodation Quick care The app has made a lot easier

I loved the hotel. It was very comfortable and cozy. I realized as soon as I arrived I had made the right choice. The staff were very nice. The breakfast was delicious with many options. It has restaurants nearby, bakery, pharmacy and market on the back streets, and is also about two squares from the beach of Piedade, great for a walk. The only thing that left it to desire was the Wi-Fi that was swinging. I will return again if I need it.

It was not so much to wish for breakfast, unfortunately it was not organized, and they did not make repos, the options were already few, without repos that decreased even more.