Vienna Hotel (Shaoguan Renhua Danxia Mountain Scenic Area Branch) Reviews
Vienna Hotel (Shaoguan Renhua Danxia Mountain Scenic Area Branch)
Danxia Mountain scenic spot entrance, Renhua, Guangdong, ChinaView Hotel Details
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Vienna Hotel (Shaoguan Renhua Danxia Mountain Scenic Area Branch) Guest Reviews
4.8/5
Excellent
895 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(895)
Positive reviews(888)
Reviews with photos/video(125)
Convenient location(160)
Close to scenic area(138)
Convenient parking(82)
Friendly front desk staff(76)
Delicious breakfast(52)
Large rooms(50)
Awesome amenities(47)
Luxurious(10)
Negative reviews(7)
Guest User
Mountain-view Double Room
Stayed in Dec 2023
Couples
5 review
4.5/5
Great
Posted on Dec 15, 2023
The location of the hotel is good as it was at the walking distance to the entrance of Dan Xia Park.
Except Ms Xiao Qian (小钱), who is friendly and patience , the rest of the staffs need to be improved.
When I requested for a non-smoking room as stated in the booking voucher, Ms Xiao Qian explained to me that all their rooms are actually smoking room. She further assured that if I found the room not comfortable, she would change for me immediately. I accepted her friendly advice. In fact, the room which assigned to me was very clean and fresh.
Denys Kharkov
Deluxe Room (2 beds)
Stayed in Jul 2023
Travel with friends
3 review
4.7/5
Amazing
Posted on Jul 26, 2023
Good hotel for reasonable price👍🏻
Wangdebeiying
Deluxe Double Room
Stayed in Aug 2023
Family
17 review
5.0/5
Outstanding
Posted on Oct 22, 2023
设施:ok
卫生:ok
环境:ok
服务:ok
Momohuhuzoushijie🥕
Deluxe Double Room
Stayed in Sep 2022
Couples
14 review
5.0/5
Outstanding
Posted on Sep 24, 2022
The service is warm, the parking lot is sufficient, the rooms are clean and tidy, and the location is right at the gate of the scenic spot, which is convenient and easy to find.
Original TextTranslated by Google
Response from Property: Dear guests: Hello: I am very happy to have left a deep impression on you, and I hope this beautiful city and the warm Vienna Hotel (Danxia Mountain Scenic Area) can leave you with a good memory. We look forward to your next visit and wish you all the best.
Guest User
Deluxe Double Room
Stayed in Sep 2022
Other
29 review
3.2/5
Posted on Sep 23, 2022
The room smells of smoke, everything else is ok
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you for choosing Shaoguan Danxia Mountain Scenic Spot. We are glad that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. It is a pity that 5 points passed by. We will continue to work hard to provide you with more comfort. Cozy stay experience. Looking forward to your visit and patronage again!
anvedy
Standard Room (2 beds)
Stayed in Feb 2022
Travel with friends
9 review
2.7/5
Posted on Feb 27, 2022
The transportation is convenient and the service attitude is good. It is the unreasonable layout of the hotel rooms. The elevator has to enter the security door. The room is set up and down, and the number is not easy to find. It feels like a security risk. I don't know if there is no window, there is smoke smell, toilet smell. The worst thing is the sound insulation. I don't know if it's next door or upstairs. I played mahjong all night at one or two o'clock, and it was so noisy that I couldn't sleep. When I woke up in the morning, the management feedback was positive. It is suggested that I should report in time. Then a gift was given.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Because there is a step ladder next to the elevator in the hotel, a fire safety door must be installed. Regarding the problem of odor, some rooms in the hotel are non-smoking. You can ask us about your needs when you check in, and we will definitely give you according to your needs. When arranging rooms, we will also record them and implement improvements. I wish all the best!