Hilton Hampton Hotel, Renhuai Zuimei Avenue Reviews

Response from Property: Dear guests: Happy New Year!It's a pity that we didn't receive your five-star review. We're also very grateful to your wife and children for their praise of this stay. We will work hard to do better and better, and hope to have the opportunity to serve you again!————Waiting for your happy little friend

Response from Property: Dear guest, hello, we are sorry to bring you a bad stay experience. The hotel has promptly proposed rectifications for the problems you mentioned above. Since the hotel is located in the city center, the hotel has always prepared earplugs for those with high sleep quality requirements. The second point of the air conditioning problem you raised is that due to the recent change of seasons, the weather has been hot and cold, and the air conditioner has not been continuously opened, causing the indoor temperature to be too high, affecting your sleep. Xiaopeng has promptly reported this to the engineering team. Department, please pay attention to the temperature at all times. The third point is that the hotel toiletry set is not sealed, which is considered to be a safety hazard. In this regard, the housekeeping department has prepared small sealable bottles of toiletries for guests in need. At the same time, the fourth point has been fed back to The housekeeping department promptly followed up and made rectifications, and failed to provide you with a perfect check-in experience. Huan Xiaopeng feels a little regretful, and Xiaopeng will continue to work hard. We also hope that you can witness the growth of Huan Xiaopeng’s family with us——Huan Xiaopeng’s hard work.

Response from Property: Dear guests: Hello! I'm glad that you chose to stay at Hampton by Hilton Renhuai Huibang. When I saw your review, I was stunned! The hotel is located in a prosperous area, with the excitement and convenience of the city. The hotel's buffet breakfast is rich in variety and delicious! Our deluxe double room is 40 square meters. The smallest room in our room is also 38 square meters. The main reason is that the bed is big. I want everyone to sleep more comfortably. Home is a haven from the wind, a cozy nest, and a place to warm the body and mind. A corner. Home is where there is love. The hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to your next return home!

Response from Property: Dear guests, hello! Thank you for choosing to stay at Hampton by Hilton Renhuai and for your recognition of the hotel's services. Makes us feel extremely honored. The hotel room is 38 square meters, and the housekeeping lady will clean the room very carefully every day. The breakfast buffet on the second floor of the hotel combines local snacks with a rich variety of Chinese and Western dishes and is well received by customers. The hotel is located in the bustling business district of Renhuai City, with convenient transportation and elegant environment. Sincerely looking forward to your visit again. Wishing you a happy new year! ——I love you, my little friend❀❀

Response from Property: Dear guests: Happy New Year. ლ（°◕‵ƹ′◕ლ）The rush of your journey will disappear the moment you contact Hampton by Hilton. The hotel is indeed located in the city center. It is very convenient to have special snacks and bar streets nearby. Thank you for your recognition. All our hotel partners will use their hard-working hands to create comfortable rooms and delicious meals for you. This is your most warm place. Home. Attentive, caring, friendly and reliable will be what you will find. We always love you and wait for you to come back again——Warm little Huan❀

Response from Property: The rush of your journey will disappear the moment you contact Hampton by Hilton. The hotel is located in the city center, with special snacks and bar streets nearby. Thank you for your recognition. All our hotel partners will use their hard-working hands to create comfortable rooms and delicious and nutritious breakfasts for you. This is your warmest place. Home. Attentive, caring, friendly and reliable will be what you will find. We always love you and wait for you to come back again——Warm Huan Xiaopengლ (°◕‵ƹ′◕ლ)

Response from Property: Dear guests: Hello! First of all, thank you for staying at Hampton Inn by Hilton. We are sorry that we have brought you a bad experience due to our mistakes in our work. We are also sincere in adjusting and making up for it. You are busy at work and failed to give us the opportunity to communicate. Thank you very much. With your subsequent understanding and additional comments, and your encouragement and encouragement, we will continue to work hard and strive to do better. We look forward to your next visit and feel the different spirit of fun. I wish you a happy life!

Response from Property: Dear guests; Hello! The hotel attaches great importance to the dissatisfactory experience in your review and has learned more about the incident. You questioned the hotel management and hygiene because the hotel staff entered the room to clean up the room without your knowledge and consent. The hotel has also sincerely and friendly communicated with you three times to apologize to you for the errors in the staff process and raised the issue. The solution was given to you, but you requested that you share two other rooms together, and the hotel did not agree to your unreasonable request. Regarding the hotel hygiene and management issues you mentioned, the hotel changes every room for every guest who checks out. There are cleaning records and public area surveillance videos to prove it. The photo you took was also on the 16th after check-in. Taken in the morning. We deeply regret that you made untrue remarks and expressed dissatisfaction on the platform. We will make adjustments if there are shortcomings in our work, but we are also confident in clarifying and restoring the truth of the matter. Finally, I hope you have a good mood and a pleasant journey!