Name: Mama Shelter Rennes
Address: 3 Pl. de la Trinité, Rennes, 35200, France, 3 Pl. de la Trinité, Overseas, France
Rating: 4.3

Mama Shelter

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There is no better location in Rennes! Hotel is also very new, great rooftop if weather is fine enough you must go there. Also great for a drink or lunch downstairs with terrace.

Superbe hôtel très bien placé.
Restaurant avec une très belle vue, des plats copieux et vraiment bons.
Un petit bémol sur le service mais c’est le début il faut que cela se mette en place.

Superb hotel in a very good location.
Restaurant with a beautiful view, copious and really good dishes.
A small downside on the service but it's the beginning, it has to be put in place.

3 jours resté la bas aucun femme ménage est passé ! Réservation pour une familles de 4 qui seulement 2 serviettes. Chambre minuscule, piscine minuscule et uniquement avec rdv. Pour 1 heures max. produits de hygiène fournis mais vraiment minuscule la quantités  2 papiers toilettes pour 4 personnes pour 3 jours en peu juste non😁. Obligé de demandé à la réception du papiers toilettes. Quelle honte pour un hôtel comme ça. La ville est même pas très sécurisé. Ci vous connaissez pas la région comme moi. J'ai vous conseille de prendre un hôtel vers Saint- Malo.

3 days stayed there, no cleaning lady came by! Reservation for a family of 4 who only have 2 towels. Tiny room, tiny pool and by appointment only. For 1 hour max. hygiene products provided but the quantities are really tiny: 2 toilet papers for 4 people for 3 days, just no 😁. Obliged to ask for toilet paper upon receipt. What a shame for a hotel like that. The city isn't even very secure. You don't know the region like me. I advise you to take a hotel near Saint-Malo.

Sauna

Restaurant

24-hour front desk

Luggage storage

Swimming Pools

Wi-Fi

Smoking area

Pets allowed

Breakfast

Non-smoking room

All Languages

English

Chinese

French

All Room Types

Medium Mama Double Room

Medium Mama Accessible Double

We had an awful experience staying here during the holidays. First off they have NO services - they do not help with bags (my husband was very sick and they did not care). They have no room service even though they have 2 restaurants in the hotel (how hard can that be), they give you one small bottle of water in the room and would NOT bring up any additional and told us to come get it from lobby. There is no mini bar - basically zero amenities. How this is supposed to be a 4 star hotel?? This needs to change as they are charging premium prices for ZERO service. They also have no shampoo, conditioner, shower gel in the bathrooms and don’t even have it for sale, claiming the one bar of soap “does all”. Even the likes of Holiday Inn, Motel 6 etc have basic toiletries and more amenties at less than half the price of what they charge. Worst of all they refused to call us a taxi to leave - the front desk handed me a list of phone numbers knowing we did not speak French. We had heavy bags, a small child and my husband could barely breathe. Just awful. 

Very nice hotel in the centre of Rennes, we spent 4 days at Mama Shelter. My whole opinion is that this hotel is very good, but it suffers a few limits that could be addressed. As far as my experience is concerned, I had a couple of negative opinion concerning: a) there is nothing for taking a shower or shampoo, but a small soap. I think this aspect could be improved. b) the leaving day, we asked a taxi service that they have confirmed, but no taxi came. The hotel called up twice a taxi but nobody came, so putting at risk my travel. I think that a good hotel should provide more appropriately this service. For the rest, everything was ok. 

The hotel is very comfortable and very comfortable.
Restaurant with a very beautiful view, abundant and really good meals.
A little bemol on the service but it's the beginning that it must be put into place.

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Discover 57 reviews of Mama Shelter Rennes, rated 4.3 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Mama Shelter Rennes Reviews: 57 Verified Reviews Latest 2024 | Trip.com

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Mama Shelter Rennes Reviews

Mama Shelter Rennes

Mama Shelter Rennes Guest Reviews