Verified traveler
June 23, 2023
Our room had a horrible mold condition (likely from a the carpet) and urine aroma. We requested a new room, but we were told none was available. The room we were given was uninhabitable, so we checked out immediately. The hotel originally told us we would be refunded, but later refused the full refund, even though we never stayed on the property due to the unsanitary conditions.