Hotels near Saint Athanasios Gate, Rhodes

I sent 2 separate emails detailing this experience, and was ignored. So basically, if you have a sh*t time - there is no response from the hotel or wider company, and no resolution/compensation. My friend and I stayed on Saturday 31st August - Saturday 7th September. We checked out early, on Wednesday 4th September, as we were unhappy, uncomfortable and couldn't face staying at the hotel for the remainder of our holiday. There were a few issues that we ”let go” - as we were determined to enjoy our stay - for example: 1. The bed - one of the feet was broken which meant the bed was very creaky 2. The bathroom - there was a distinctive sewage smell from the sink 3. Door closing - no soft-close mechanisms meant that there was frequent slamming/banging of doors in the building, even during the night 4. The food - I understand that it is impossible to please everybody, but some of the food was inedible. Pieces of turkey with veins/gristle, and roast chicken at lunchtime that smelled like fish. 5. The wine - the red wine was terrible and tasted like vinegar. On Tuesday 3rd September, we were kept awake by a guest vomiting loudly from approx. 11pm until 3:30am. I phoned the reception 2-3 times and was told that an ambulance had been called as the guest had food poisoning. During this time there was constant coming-and-going of people, knocking of doors, slamming doors, people talking outside, but as far as I'm aware no ambulance ever came. Despite getting little/no sleep, my friend and I set an alarm for 7:55am so that we could get up early and get loungers at the pool. Looking out from our balcony at this time, it was evident that every single lounger had a towel on them, with less than 20% of the beds being occupied by guests. This did not seem to be well managed or policed in any way. In the 3 days that we did spend in the hotel, we managed to get a space at the pool once. We took the decision that in order to have: A good sleep, use of a pool, decent (and safe) food, and drinkable wine - that our only option was to find alternative accommodation in Rhodes. I spoke to the reception staff on the morning of Wednesday 4th Sep, and later the manager on duty - explaining that it would be ”reasonable” to expect a refund for the days/nights that we would not be in the hotel. The basis for this: 1. No longer using the room and/or facilities (e.g. air conditioning) 2. No longer eating breakfast/lunch/dinner, or consuming the all inclusive package drinks 3. Not feeling safe or comfortable in the hotel Despite sending 2 emails, I didn't get a response, so no refund (partial or otherwise). We checked-out early to escape the hotel and it was the best decision we could have made. Just don't stay here.

Stayed overnight at the Avalon on arrival in Rhodes before getting the ferry to Symi the following morning. Also booked an overnight stay on return from Symi before flying back to London the following day. Avalon is very convenient to the ferry port and is situated in a quiet street only a few minutes walk to the bustling Old Town. Rooms are spacious, air conditioned, clean and comfortable. Excellent breakfast served in the beautiful courtyard. Management and staff are welcoming and friendly. Highly recommended.

One of the worst hotels we every stayed. Everything is very old and worn out. It is advertised as a 4 star hotel! Our complaints in a few words starting from the most serious ones: 1. The breakfast room was under staffed. Plates, glasses, cups were washed by hand and brought to the room without being dried. The station with the eggs and croissants was not warmed. It is not nice to have cold boiled or fried eggs or omelet or croissant. The explanation given was that the hotel is very old, the electricity installation is weak and that if they were to warm these things the electricity would go down!!! 2. At least one of the two blankets provided in the room was really FILTHY although the reception lady did not accept this, as if we wanted to lie to her. 3. The soap case in the shower and the toilet paper hanger needed to be screwed properly on the wall. Generally everything in the room (one arm chair, the walls) was old and stained.

The location is very good and in a central place. Very close to Elli Beach in the city centre, Old Town and city bus stop. The staff is very courteous and helpful. The room is big enough. It has a large wardrobe and drawers on either side of the beds. You can fit your belongings comfortably. Sheets and towels are clean. Balcony is also sufficient. While most hotels' showers are only curtained, here's a shower cabin. The breakfast options are more than enough. The bar part looked nice but we didn't hang out there. There are already markets, bars, etc. around. There is also a pharmacy right next to it. By the way, they also help with renting a car. I definitely recommend it.

This hotel is near the sea in the new city of RDOS, because there are no tourists in winter, the hotel is very cheap, but the hotel facilities are not reduced because there are no tourists, heating is available, the service is super good, the breakfast is super rich, although I saw that I was eating breakfast alone, The hotel has a bus stop to the airport in three minutes, and it takes about 10-15 minutes to the old city. It is very convenient to have a bus to LINDOS for only 6 euros.

NOT A 4 STAR HOTEL Our group of 6 people arrived at this hotel and was checked in by a young man on the night shifts. We had 1 twin room & 4 singles. 3 of our party ended up in their annex which was a 7 minute walk away and we we’re supposedly upgraded to a room with a jacuzzi on the balcony along with another of our party. Due to overbooking he had to move rooms the following day and ended up in the annex with the others which was very inconvenient. Our room was very small for 2 people and the bathroom / wet room is the smallest I have ever seen. No room to put a toilet bag anywhere and everything got soaked when showering. Our towels were changed daily as we had to use them to mop up the floor after showering. The jacuzzi on the balcony was overlooked by the hotels opposite and we only used it once for this reason. The cooked breakfast was lukewarm most mornings and only tinned fruit on offer along with cold meats & cheeses. The cereal seemed stale and the diluted fresh orange wasn’t replenished. It was noisy from the street if you left your doors open. We didn’t use the gym which was quite basic and the sauna was always switched off. We complained about our rooms and the group being separated but no one was interested. Those in their annex had bigger rooms but noise from the bars and the tarpaulin from an adjacent building constantly flapping made it hard to get a decent nights sleep. The location was ok being 10 minutes from the old town and beach with lots of tavernas nearby to eat. I wouldn’t stay in this hotel again and I wonder how it got its 4 star rating

Very nice hotel close to the center of Rhodes Town and the beach. Lots of shops and restaurants nearby. Spacious clean rooms with a balcony. Daily change of towels. Great, helpful and always smiling staff at the reception. I would highly recommend it

excellent location: beach just across the street, another at the back, many good restaurants in the close neighborhood. Walking distance from harbour and old town. Car rentals nearby. Very friendly and helpful staff, all English speaking. Classy restaurant, excellent breakfast, good buffet, all you want. Spacious rooms, all you need, clean, airconditioned, silent. Nice terras with seaview is a bonus. (not all rooms have this).