Hotels near LANX Whalley Warehouse Shoe Shop, Ribble Valley District

Markets itself as a boutique hotel but has a lot of improvements to make before it can live up to its self appointed title. They may have won “Four in a Bed” many moons ago but it has made me wonder what competition they were up against and whether tactical payments were involved! Or perhaps standards have simply plummeted since the show was aired 11 years ago. Upon a arrival there was no one at reception to greet us and we had a long wait upon ringing the bell before anyone came to assist us. The hotel was clearly understaffed and the two young bartenders/receptionists were obviously inexperienced in customer service. We were immediately told no breakfast would be available the next morning but we could go offsite which was really disappointing. However the nearby cafe they directed us to was actually superb so that was the one highlight of our stay!! Our room appeared ok on first impressions but upon closer inspection was tired and in parts unclean. There was lots of dust in many areas and the coffee cups were stained and dirty looking (“raised” marks in the bottom of one of them and tea rings in the other). There was a chip in the shower tray which was sharp edged so had to be avoided. The shower was powerful but not hot, only lukewarm and tiny in size. The room was far too hot to sleep in. Admittedly it had been a warm day but even with a wide open window the room was stuffy and stale. Our evening meal was poor. We had the choice of eating outside amongst a rowdy group of who we presumed were locals who swore and shouted all evening long, in a bar where the loud music was almost drowned out by the loud music coming from the kitchen or a half dining room that had tables that had not been cleared away where the music was also deafening. The food was at best below than average. My partner ordered fish and chips and was served fish and greasy wedges. I ordered lasagne, which was on the specials menu, I assumed it would come with something like a salad, garlic bread or wedges but no it was just a lasagne also swimming in grease with very little meat content. Perhaps they should ask if customers would like anything to go with this dish as who wants just lasagne?? The worst part of our stay however was having to listen to the constant shouting and swearing of the drinkers outside our room on the decking area until very late. This ruined our stay and could easily have been addressed by the bar staff who appeared to enjoy it, rather than think of their residents stay. Come on guys, you have potential to be far better than you currently are. Sort the staffing levels, sort the cleaning regime. Prioritise residents if you wish to be a boutique hotel. As things stand we would definitely not return.

Nice hotel could do with a lick of paint in the corridors also jacuzzi wasn’t working and went specially for that so was a bit disappointed. Overall decent hotel

Nice modern and spacious hotel. Rooms were clean and reasonably spacious. Breakfast was good and staff cooed quite well as it was very busy. Big car park .

Beautiful hotel, staff friendly and knowledgeable, food lovely, leisure facilities clean and staff very welcoming. Will definitely recommend and can’t wait to return.

We stayed here for one night as we were attending a wedding at a local venue. We stayed in room 8 and it was a beautiful room on the bottom floor with external access. We had coffee and tea with water and cartons of juice in a mini fridge, which was a nice touch. The room was decorated lovely and was spotlessly clean. The breakfast was delicious. You could help yourself to yoghurt, fruit, cereal, coffee and tea and you could order a cooked breakfast, which included a full English ect.. You could also order pastries like croissants and pain au chocolates which were lovely and warm. Thank you for a lovely stay.