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Hampton Inn Richfield

Hampton Inn Richfield

4.2/5101 Reviews
Sometimes bad things happen and during our stay, we just got hit with a few. Did not wish to give a negative review, so gave it some time to find out if we would get a call back with some explanation. That just happen moments ago when General Manage Alexa Engel called to seriously listen to the difficulties we encountered. She was most courteous and understanding and left us totally satisfied with giving this hotel high marks, in lieu of the misfortunate issues I mentioned to her. We are not going to list a single complaint because this is not a perfect world; things happen and Alexa convinced us they are doing their best. With not the slightest hesitation, I believe her. To be assured, what happened to us was not the norm. We stayed in different places in 10 different states and still want this hotel listed as one of the better ones.

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