Homewood Suites by Hilton Jackson - Ridgeland

Staff was very nice and welcoming!! Very good customer service!!

My stay was comfortable and nice

The staff was very welcoming and the propoerty was very clean and appealing. My daughter just wanted to do a simple sleepover with me and her, she had a blast and all we did was enjoy our room. The room was veey clean and the design of the living room and kitchen were stunning. Definitely booking again.

Family friendly spacious for family of 6 or more some what walkable no side walks there is a park 6 min from the hotel if u drive. Didn't like that there was no indoor pool and not many non pork items for breakfast other than that loved it.There is an outdoor pool if u go during warmer season.

Iove the new renovation to the hotel

First off, I just want to state that our stay started off so well but after a few days I’ve had to make quite a few complaints. For starters we’ve had not 1 but 2 adults sit here and open multiple containers of alcohol in front of a bunch of children at the pool! Second of all the people above us continue to stomp and do all this other stuff, it wakes up the smaller kids in our room at the crack of dawn which is NOT fun nor is it appreciated. Last but not least this seems to be a big spot for loud teenagers and grown adults who like to act like children. As l’m typing this out you can hear the millions of people screaming and yelling downstairs (we’re on the 2nd floor) my dad has already said something multiple times and they won’t do anything about it. The man who works night shifts is also kinda rude! Has an attitude when you ask him for literally anything! As far as female staff, they are so friendly and polite. About the room itself : it’s nice but for some reason the carpet is ALWAYS soaked somewheres and l’m pretty sure it’s infested with fleas. They only give you 1 full size towel. The bathroom is so small to the point the door literally hooks itself on the toilet. The tub looks like it hasn’t been cleaned in weeks, rust and nasty brown spots all over. Not to mention how small these beds are. Pretty sure they’re a twin XL. My dorm bed is comfier than this.

I nearly cancelled my reservation after reading the recent reviews but decided to keep for the 2 bedroom suite. What I Liked - room with updated furniture, plentiful breakfast, outdoor patio, friendly employees in morning What I Did Not Like - room smelled like fresh paint, tub in 2nd bathroom was visibly dirty and needed to be rinsed down before showering Overall, this stay met our needs.

The staff was impeccable. Customer service goes a long way with me. Everyone was so sweet and accommodating. The front desk was welcoming and the room attendants thoroughly prepared our rooms. It was such a friendly atmosphere. I would highly recommend this establishment.

Room smelled like old carpet. There were hairs on majority of the towels.