Verified traveler
March 18, 2024
Driving through on a family trip to visit the National Parks. I don’t typically leave reviews but felt very mislead! The room was very outdated, stained carpet, odor, the property had dumpsters and caution tape- maybe it was under construction. If so, that information was not disclosed. Killed a spider or some strange bug in the bedroom. Couldn’t figure out how to turn the fire place on, no information or instructions given. Not greeted or acknowledged when we walked in the lobby for the continental breakfast which was convenient and appreciated. No elevator or at least we couldn’t find one and had to carry all luggage. Our hot tub was empty. We basically checked in, grabbed dinner in town and checked out as soon as possible first thing in the morning. Staff were having a business meeting right next to us when we were trying to enjoy coffee at the breakfast area. Not a place you want take hang out and relax. I can see potential but the place was a mess!