Hotels near Nela Gems, Riga

Great hotel in a great location between old town and city center. 🏨 If you want to be close to the most important attractions, within walking distance, this is a great choice! A beautiful boutique hotel, with a movie atmosphere and elegant decor. The rooms are decorated in a cinema 📽️🎬atmosphere, the movie posters in the corridors are impressive. The interiors are nice and photogenic. 🎬🎞️ The staff is nice and helpful, our room was ready before check-in time and we got the keys earlier.❤️ We could leave our luggage after check-out. The bed is very large and comfortable, the room has a kettle, a coffee machine and a well-equipped bar. For breakfast, there is a large selection of sweet and salty food. There are also highchairs for children. 👧❤️ A great place to stay in Riga. I recommend and will be happy to come back!🙂

We stayed at this hotel a few times but the level of service became worse and worse. The location is all right but even the budget room price does not compensate for the bad experience which you will face. First of all, it is definitely not 4* hotel, maximum 3* if you will be lucky enough to get a good room. The room itself is small, the bed setting uncomfortable and the room is terribly dirty. Even when the room is ”Ready” doesn't mean that it is clean. Upon check in we found a row of empty bottles and cans behind the entrance door from previous guests. The water in shower doesn't drain. We talked about it several times but nothing was done. The breakfast is the same every morning and the breakfast area is so small that it is impossible to squeeze between tables. The coffee maker is so old that it is hardly working and coffee is awful and cheap. The staff is so hopeless that they are lying intentionally. If you forget something do not hope to get it back. Our previous stay we left jewelry in the room and contacted the Hotel straight away after check out. They nicely replied that everything was found and we can collect jewelry upon our next stay. I called the hotel three weeks before arrival and asked to prepare our stuff, which has been promised. But upon arrival I was told that they never confirmed anything (even I had written confirmation), later on that it was not my jewelry that they found and lastly that they have no time to deal with my request. so absolutely helpless, rude and lying staff. We spoke to the manager who promised to resolve it but as usual nothing was done.

Nice modern rooms in a fantastic location! Hotel spread across 3 buildings, but not an inconvenience. Breakfast was excellent offering hot, cold and local food; it was late to open on the one day when we needed it most though, as we were going out very early. Staff generally very helpful and friendly. Bed very comfy. Good radiators for drying soggy coats. Would stay again (and are planning to as well!).

We had the Grand Suite for a bachelorette event on 13th of August, 2023, but the service was truly a disappointment. It all started when at arrival the room was not ready and they mixed up the time of arrival with the time I requested an ice bucket to be brought to the room. Further, I requested a plate to put some snack on but the receptionist confused it with antipasti and after not clarifying this in 2minutes said that this could not be cancelled. The personnel of the hotel is truly a disaster. not client oriented at all! when asked to fix this the guy starts coming at us not in any way in friendly matter that this was our request (when we clearly did not request it). After almost an hour of wait the room was cleaned. I requested a compensation for all this misunderstanding and the receptionist personally came to the Suite and offered a 10% discount for the whole dinner at their restaurant. When we finished the dinner and the bill arrived we were surprised of the fact that no discount was added, the waiter said that there was no information available to him of any discount and that the bill he issued could not be cancelled (at this point we felt that we are treated as complete *****s) however we tried to make an effort and help him solve this whole thing. He tried to offer us a bottle of Prosecco which we kindly refused and basically accepted some cocktails which we did not want. The cherry at the top of this whole stay was when we went out in the evening and asked to send someone to our room to clean the glass from the bathroom floor which was accidentally dropped and the receptionist offered us help in 9am next day…. A 5 star hotel they say… and there were personnel in the hotel… so with galas on the floor of Grand Suit we stayed the night :) When explaining the situation in the morning at the check out and how disappointed we were, the reception said that they understand us and this is unacceptable and they will clarify and call me to resolve this, as we could predict, no form of justification was offered at all…Well, two weeks later and no call whatsoever, should have expected this…

Location is great, but that is about it. Hilton hotel in Riga can barely keep up to standarts and basic necessities, and is not reasonably priced whatsoever. Starting with parking, which is 20€ a day, its more like small extra land, which they call a parking lot. Barely enough for 10 cars, it was though to get to a spot and park, because cars were parked in no logical sense, there were no directions. They have underground parking, which they seemed unwilling to let you in, because apparently you ‘need assistance’ to get up and down and it’s not that easy. When we asked about access, after arrival on the first day, when we barely fit in the one last spot, they said ‘but you managed to fit in here!’ The mattress is rock hard and the pillows are so terrible, like I have never seen before, cheapest of the cheapest. Only drinking water available in the hotel shop downstairs(that they claim is reasonably priced, but it’s absolutely not), is the most expensive water bottles that you would usually find on a restaurant table, costing 5€ a liter. And finally, they have a warm water problem. If the hotel is full or you choose to shower in ‘busy time’(morning or evening) there is simply no warm water. This was a reoccurring issue over our stay and when we called reception after not having warm water on an October evening in Riga, when temperature is barely above 0•C, they simply said to wait for it. After 20 min of waiting and, once again, complaining that there still is no warm water, we were plainly told that there is nothing they can do because the hotel is full. We chose Hilton, even though the price was relatively high for staying in Riga(over 100€ a night), because we trusted in reputation and name of the chain, expecting a certain standart, however, it was not fulfilled whatsoever. Very disappointing stay, we tried to look over all the little issues, but lack of such a basic necessity as warm shower after a long day, was the last drop for us, so we checked out one evening earlier.

We needed accommodation for one night, close enough to bus station and this hotel looked nice. We arrived from airport by buss No 22, bus stop is not too far from hotel. Building looks ugly from outside, but nice and cozy inside. There was everything in room what you need for 1 night: comfortable double bed, large flat TV, water kettle with coffee and minibar. Our room had very small window. We missed more hangers, there was only 2 pieces. Unfortunately floor heating was not in order in bathroom. Breakfast was like in typical 3* hotel, but this hotel has 4*.

We booked a room with a city view and didn’t get it (but paid for that). Hotel shows that have a parking, but if You will go to the hotel by car you will receive a ticket from police man, so you need to find a parking place. Was loud music till 11 pm. The swimming pool experience was horrible, a lot of man had drinks and food from the local shop, nobody was there to keep on eye what’s going on, so we just left those drunk people to keep parting there.

I stayed at the Neiburgs Hotel for 5 nights with my husband in a Double Studio Apartment. The room was very spacious with a huge double bed and had a sofa and chair, a table with two chairs and a kitchenette area with sink, hob, microwave and fridge with mini bar. The bathroom was nice and roomy and the window had a lovely view over rooftops to the Bell Tower. Air conditioning kept us nice and comfortable. Breakfast was tasty with lots of choice and served in a lovely dining room at the front of the hotel with seats and tables outside. The hotel itself is in a beautiful building on the edge of the Old Town and was very quiet at night. All was spotlessly clean and the staff were friendly and helpful. If we are ever back in Riga we wouldn't hesitate to stay at the Neiburgs Hotel.

We visited Riga and stayed here for 2 nights. I had modest expectations for this hotel given the price. However, I was pleasantly surprised. The staff are extremely friendly, and even remembered me by name which was a very nice personal touch. The reception area is nicely decorated, clean and modern. The room was clean, modern, spacious and the beds were very comfortable. The bathroom was a little dated, but it was only a minor point. The hair dryer however couldn't blow away a cobweb, so bring your own! Breakfast was included and was very nice. There is a nice buffet selection of hot and cold breakfast items, different fruit and a variety of hot and cold drinks. A small point to note is the hotel is located on the west of the river, which is quite a long way into the old town or Riga city centre. However, there is a tram and a bus stop right outside the hotel, so as long as you don't mind using the public transport in and out of the town centre, you'll be fine. It only takes a few minutes anyway! Check out is at 1200 but they happily obliged when I requested a later one at 1300. I have no complaints about this place and I feel the value for money was justified. I would definitely stay again if I returned to Riga. Well done Bellevue Park!

Bright spacious and clean room. We choose this hotel as we’re arriving late and it’s very close to the airport. Bus stop to go to town is just on front of the hotel. All staff are polite and professional.