Hotels near Torņkalna ielas tilts, Riga

We stayed at this hotel a few times but the level of service became worse and worse. The location is all right but even the budget room price does not compensate for the bad experience which you will face. First of all, it is definitely not 4* hotel, maximum 3* if you will be lucky enough to get a good room. The room itself is small, the bed setting uncomfortable and the room is terribly dirty. Even when the room is ”Ready” doesn't mean that it is clean. Upon check in we found a row of empty bottles and cans behind the entrance door from previous guests. The water in shower doesn't drain. We talked about it several times but nothing was done. The breakfast is the same every morning and the breakfast area is so small that it is impossible to squeeze between tables. The coffee maker is so old that it is hardly working and coffee is awful and cheap. The staff is so hopeless that they are lying intentionally. If you forget something do not hope to get it back. Our previous stay we left jewelry in the room and contacted the Hotel straight away after check out. They nicely replied that everything was found and we can collect jewelry upon our next stay. I called the hotel three weeks before arrival and asked to prepare our stuff, which has been promised. But upon arrival I was told that they never confirmed anything (even I had written confirmation), later on that it was not my jewelry that they found and lastly that they have no time to deal with my request. so absolutely helpless, rude and lying staff. We spoke to the manager who promised to resolve it but as usual nothing was done.

Great hotel in a great location between old town and city center. 🏨 If you want to be close to the most important attractions, within walking distance, this is a great choice! A beautiful boutique hotel, with a movie atmosphere and elegant decor. The rooms are decorated in a cinema 📽️🎬atmosphere, the movie posters in the corridors are impressive. The interiors are nice and photogenic. 🎬🎞️ The staff is nice and helpful, our room was ready before check-in time and we got the keys earlier.❤️ We could leave our luggage after check-out. The bed is very large and comfortable, the room has a kettle, a coffee machine and a well-equipped bar. For breakfast, there is a large selection of sweet and salty food. There are also highchairs for children. 👧❤️ A great place to stay in Riga. I recommend and will be happy to come back!🙂

We booked a room with a city view and didn’t get it (but paid for that). Hotel shows that have a parking, but if You will go to the hotel by car you will receive a ticket from police man, so you need to find a parking place. Was loud music till 11 pm. The swimming pool experience was horrible, a lot of man had drinks and food from the local shop, nobody was there to keep on eye what’s going on, so we just left those drunk people to keep parting there.

We had the Grand Suite for a bachelorette event on 13th of August, 2023, but the service was truly a disappointment. It all started when at arrival the room was not ready and they mixed up the time of arrival with the time I requested an ice bucket to be brought to the room. Further, I requested a plate to put some snack on but the receptionist confused it with antipasti and after not clarifying this in 2minutes said that this could not be cancelled. The personnel of the hotel is truly a disaster. not client oriented at all! when asked to fix this the guy starts coming at us not in any way in friendly matter that this was our request (when we clearly did not request it). After almost an hour of wait the room was cleaned. I requested a compensation for all this misunderstanding and the receptionist personally came to the Suite and offered a 10% discount for the whole dinner at their restaurant. When we finished the dinner and the bill arrived we were surprised of the fact that no discount was added, the waiter said that there was no information available to him of any discount and that the bill he issued could not be cancelled (at this point we felt that we are treated as complete *****s) however we tried to make an effort and help him solve this whole thing. He tried to offer us a bottle of Prosecco which we kindly refused and basically accepted some cocktails which we did not want. The cherry at the top of this whole stay was when we went out in the evening and asked to send someone to our room to clean the glass from the bathroom floor which was accidentally dropped and the receptionist offered us help in 9am next day…. A 5 star hotel they say… and there were personnel in the hotel… so with galas on the floor of Grand Suit we stayed the night :) When explaining the situation in the morning at the check out and how disappointed we were, the reception said that they understand us and this is unacceptable and they will clarify and call me to resolve this, as we could predict, no form of justification was offered at all…Well, two weeks later and no call whatsoever, should have expected this…

We stayed at this hotel for 6 nights. We were on vacation with an 11-year-old child and we had originally booked a standard room, which we ended up upgrading to a family room because it also includes a bed for the child. The room was clean and fully met our needs. As an extra, we had also bought the early check-in service, which worked perfectly and the room was available to us as soon as we arrived at the hotel. The first night went well and we all slept great. Because I'm a bit of a light sleeper, the second night I woke up in the middle of the night and clearly heard the sound of bass coming from the nightclub below? This disturbed me so much that I couldn't sleep properly. The next night, the same thing happened again, when I went to point out the matter to the reception. In the same day they upgraded our room to a premium room category and this problem was gone. I couldn't be more grateful for how professionally this hotel handled the matter. In addition to the good service, the hotel has everything else in place: The location in Riga is perfect, the rooms were clean, the breakfast was great, the views from the rooms and from the skybar upstairs are incredible. I can sincerely recommend the hotel to everyone traveling to Riga.

Accor management has certain qualities The handsome guy at the counter saw that we were carrying a large suitcase and changed the room that originally required climbing a few stairs to a room with an elevator upstairs. thank you very much! The breakfast was of good quality and we were very satisfied. The hotel has a great a**osphere, a bit like living in a castle, we like this feeling The location is also very good. It is within walking distance from the city center attractions. Just take a slow walk.

Have just left here after a three night stay as part of a small group tour of the Baltics. The hotel itself is very nice; some of our group had quite small single rooms but my husband and I had a very good size double room, with fridge and kettle (so good to be able to make tea!). The bathroom was large and the shower worked well. The bed was comfortable and there was a more comfortable chair and a dining-type chair. There was also a safe. Breakfasts were decent, with what seems to be a fairly typical range of options for the Baltics. Unlike our two hotels in Estonia, however, no gluten or lactose free options were provided. Downsides: - location. This is quite a biggie as the hotel is 30-45 minutes’ walk from the centre of the old town, and the nearest tram stop is still around 15-20 minutes away too. - towels were very thin indeed and one of ours had loose threads all over one side, well past its best -wifi was not the best, quite slow and also patchy Would I stay here again? No, largely because of the location.

Nice budget Hostel in an excellent position to visit the city. Everything is walking distance and there is a bus stop just near the hotel. Easy to reach from the airport and from the bus station. Bathrooms and shower are clean and there is a microwave on each floor. There is a sink in each room and they will give you towels. There is also a caffetteria in the lobby. Receptions runs 24/7. Many restaurants nearby. I suggest staying here for price and distance from the city center.

A wonderful summer vacation at the hotel. We were very lucky with the changeable Latvian weather. We ordered a suite. We were pleasantly surprised - a huge terrace with sun beds for relaxation. Also in the room there is a kitchen with a dishwasher (the first time I saw this) and a large number of plates and glasses and other kitchen utensils. I was very pleased with the cleanly cleaned room and the excellent attitude of the staff. Relaxing at the spa is a large swimming pool where you can swim perfectly.It is to swim for pleasure. The pool has three lanes of about 25 meters. And two baths. There is also a small outdoor pool and sun beds. It was a wonderful weekend. thanks

Good place to stay for a few days. Excellent location right in the center of Jurmala, five minutes walk to the beach. Surrounded by the restaurants and cafés, many food choices. Breakfast was included and it was good, all kinds of food. Though it's not that great selection as you are getting on the cruise ship, but plenty to start your day. Best part for us was included spa located on the first floor and below. All kinds of saunas, pools, jacuzzies, waterfall massages - great couple of hours to enjoy! Our room was just normal, good bed. No fridge and bathroom fan didn't work at all, but we didn't spend a lot of time in the room, so it was not a big deal. Location, breakfast and spa - definitely would recommend.