Hotels near Zoo preču veikals ＂Zooseta＂, Riga

Location is great, but that is about it. Hilton hotel in Riga can barely keep up to standarts and basic necessities, and is not reasonably priced whatsoever. Starting with parking, which is 20€ a day, its more like small extra land, which they call a parking lot. Barely enough for 10 cars, it was though to get to a spot and park, because cars were parked in no logical sense, there were no directions. They have underground parking, which they seemed unwilling to let you in, because apparently you ‘need assistance’ to get up and down and it’s not that easy. When we asked about access, after arrival on the first day, when we barely fit in the one last spot, they said ‘but you managed to fit in here!’ The mattress is rock hard and the pillows are so terrible, like I have never seen before, cheapest of the cheapest. Only drinking water available in the hotel shop downstairs(that they claim is reasonably priced, but it’s absolutely not), is the most expensive water bottles that you would usually find on a restaurant table, costing 5€ a liter. And finally, they have a warm water problem. If the hotel is full or you choose to shower in ‘busy time’(morning or evening) there is simply no warm water. This was a reoccurring issue over our stay and when we called reception after not having warm water on an October evening in Riga, when temperature is barely above 0•C, they simply said to wait for it. After 20 min of waiting and, once again, complaining that there still is no warm water, we were plainly told that there is nothing they can do because the hotel is full. We chose Hilton, even though the price was relatively high for staying in Riga(over 100€ a night), because we trusted in reputation and name of the chain, expecting a certain standart, however, it was not fulfilled whatsoever. Very disappointing stay, we tried to look over all the little issues, but lack of such a basic necessity as warm shower after a long day, was the last drop for us, so we checked out one evening earlier.

Lots of good points. Location is good, comfortable beds, fantastic breakfast, helpful staff. Just 2 minor glitches. We were upgraded but to a room where the bed head was close to lift shaft. Noise was not bad and the air con was not very efficient - highs were reaching 24/25 c. The timings given by 1 of front of house staff like time to train station was “optimistic”. There are lots of good restaurants in Riga and a few are a very short walk. Our last night we ate in the restaurant. It was good but I’m not sure the pictures matching the food really works. We did not want the 5/6 course tasting menu which I think the chef is focused on. It’s around €90 or €100 per head with service charge. It may be stunning but is top end price wise for Riga. There were only 4 dining our night. Good value for money and would use it again..

We stayed at this hotel a few times but the level of service became worse and worse. The location is all right but even the budget room price does not compensate for the bad experience which you will face. First of all, it is definitely not 4* hotel, maximum 3* if you will be lucky enough to get a good room. The room itself is small, the bed setting uncomfortable and the room is terribly dirty. Even when the room is ”Ready” doesn't mean that it is clean. Upon check in we found a row of empty bottles and cans behind the entrance door from previous guests. The water in shower doesn't drain. We talked about it several times but nothing was done. The breakfast is the same every morning and the breakfast area is so small that it is impossible to squeeze between tables. The coffee maker is so old that it is hardly working and coffee is awful and cheap. The staff is so hopeless that they are lying intentionally. If you forget something do not hope to get it back. Our previous stay we left jewelry in the room and contacted the Hotel straight away after check out. They nicely replied that everything was found and we can collect jewelry upon our next stay. I called the hotel three weeks before arrival and asked to prepare our stuff, which has been promised. But upon arrival I was told that they never confirmed anything (even I had written confirmation), later on that it was not my jewelry that they found and lastly that they have no time to deal with my request. so absolutely helpless, rude and lying staff. We spoke to the manager who promised to resolve it but as usual nothing was done.

Hotel was very modern and new -- loved the chic lobby and breakfast area. Rooms are very comfortable and have everything you need (hairdryer, safe, kettle, and great wifi). Location is great and very central to seeing all the main sights in Riga. The hotel also owns a cute little bakery/coffee shop right next to the hotel that we particularly enjoyed and would recommend.

We have stayed 2 nights in a superior double room. What I really liked about the room: very spacious, water kettle, capsule coffee maker, very decent bathroom. We were surprised to get our room cleaned every day - this is not common anymore. What I didn't like about the room: windows are from ceiling to floor but when they are open, you can exit to the street - also from the 4th floor (there are no safety railings or similar safety features). The bathroom cosmetics is as cheap as it gets; for this room category I would expect something a bit better. At least now I know what a shampoo made in PRC feels like. Don't try it! Breakfast was very diverse and super delicious. The thing that bothered me that the breakfast room is on level -1, or in cellar. No natural lighting. Hotel reception: check-in was super smooth and fast. Maximum 2 minutes, probably less. During the 3-day stay in the hotel none of the receptionists was able to produce a smile or any welcoming gesture. It felt we were not so welcome. Oh and one more thing. Upon reservation the hotel will inform you to confirm your stay via email 2 days prior to arrival. They want to collect all kind of personal data with very vague privacy policy that tells you (if you can understand the legal lingo) that all your data will be used for advertising by 3rd parties (franchises). If you, on the other hand, decide not to provide this personal data you might be denied the stay while the first night will be taken from your credit card. What a bunch of crap! And one thing that bothered us a lot. The spa. One would expect that you can visit the spa when you feel like it, but not. You have to carefully plan your visit in advance. There were so many limitations that we decided to just skip it.

We really enjoyed our stay at this hotel which is situated in Old Riga not far from the castle and river. We stayed for 3 nights and were upgraded to a slightly larger room with a settee, table, coffee machine and double aspect view. Positive points: large, quiet, room with really comfy bed and different type of pillows (extra firm and very soft). Nice toiletries, fluffy towels, slippers and bathrobes. Heating was very effective! Location - easy to walk into town and down to the river. Welcoming front desk staff who speak excellent English. Nice array of breakfast options (including local cheeses, meats and fish). Nicely decorated dining rooms and lobby. Small one metre wide pool on top floor with loungers and a sauna (need to ask reception to turn on 30 mins ahead of using) Improvement ideas: cooked breakfast was a bit lukewarm on occasion and only one coffee machine was working which led to queues. No T bags or milk supplied - although there was a kettle (and fruit T bags). Sink outside bathroom which was a bit odd? It’s not a 5 star hotel - but a good city centre 4 star which was busy with lots of corporate guests during our stay. You can pre-order a taxi from reception to the airport for about 28 euros (10-15 minutes).

Great hotel in a great location between old town and city center. 🏨 If you want to be close to the most important attractions, within walking distance, this is a great choice! A beautiful boutique hotel, with a movie atmosphere and elegant decor. The rooms are decorated in a cinema 📽️🎬atmosphere, the movie posters in the corridors are impressive. The interiors are nice and photogenic. 🎬🎞️ The staff is nice and helpful, our room was ready before check-in time and we got the keys earlier.❤️ We could leave our luggage after check-out. The bed is very large and comfortable, the room has a kettle, a coffee machine and a well-equipped bar. For breakfast, there is a large selection of sweet and salty food. There are also highchairs for children. 👧❤️ A great place to stay in Riga. I recommend and will be happy to come back!🙂

We stayed at this hotel for 6 nights. We were on vacation with an 11-year-old child and we had originally booked a standard room, which we ended up upgrading to a family room because it also includes a bed for the child. The room was clean and fully met our needs. As an extra, we had also bought the early check-in service, which worked perfectly and the room was available to us as soon as we arrived at the hotel. The first night went well and we all slept great. Because I'm a bit of a light sleeper, the second night I woke up in the middle of the night and clearly heard the sound of bass coming from the nightclub below? This disturbed me so much that I couldn't sleep properly. The next night, the same thing happened again, when I went to point out the matter to the reception. In the same day they upgraded our room to a premium room category and this problem was gone. I couldn't be more grateful for how professionally this hotel handled the matter. In addition to the good service, the hotel has everything else in place: The location in Riga is perfect, the rooms were clean, the breakfast was great, the views from the rooms and from the skybar upstairs are incredible. I can sincerely recommend the hotel to everyone traveling to Riga.

Nice budget Hostel in an excellent position to visit the city. Everything is walking distance and there is a bus stop just near the hotel. Easy to reach from the airport and from the bus station. Bathrooms and shower are clean and there is a microwave on each floor. There is a sink in each room and they will give you towels. There is also a caffetteria in the lobby. Receptions runs 24/7. Many restaurants nearby. I suggest staying here for price and distance from the city center.

We were only one night in this hotel between our flights and we liked hotel! It is new and very clean. Staff was kind and helpful. Our flight arrived at 11.30 pm, we didn’t have a reservation. We walked to hotel only 20min, checked from booking that there is rooms available. In reception we got a discount (about 10e/night) by joining loyalty program. Room was well noise-isolated and there were everything we needed (shower gel, shampoo, contitioner and body lotion, hairdryer). Breakfast was nice, not too big choise, but not too small, one thing were speial-you can make your own fresh waffles there! Unfortunately breakfast was until 10 am (we prefer later), but we were glad that at 10.30 there were still food and weitresses didn’t hurried to take anything away. First we tried to find some cheaper hotel, but than you have to take a taxi two ways and buy a breakfasts, so the price would be even higher. We really enjoyed our stay in this hotel and we are glad we chose it!