Zentrum 4, Rigi Kaltbad, Canton of Lucerne, 6356, SwitzerlandView Hotel Details
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Rigi Kaltbad Swiss Quality Hotel Guest Reviews
4.2/5
Very Good
52 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(52)
Positive reviews(42)
Reviews with photos/video(4)
Negative reviews(3)
Guest User
Standard Double Room with Mountain View
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The room is not big, but it is clean and sanitary. The view outside the window is very stunning. You can see the mountains and the sea of clouds in the room.
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Annie :
Standard Double Room with Mountain View
Stayed in Jan 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Feb 12, 2024
This is my second time staying at this hotel. The room I booked through booking three years ago is on the third floor. The bed is on top. The corridor on the third floor looks more like a hotel. This time I booked on Ctrip and the room is on the last one on the fourth floor. , the windows are not as big as those on the third floor before, but the small and exquisite room is still quite warm to live alone. I usually go for a hike after breakfast, and return to the hotel for spa treatment around three in the afternoon. Highly recommended😊
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DizhujiadedaMiss
Standard Double Room with Balcony/Terrace
Stayed in Aug 2023
Travel with friends
103 review
5.0/5
Outstanding
Posted on Nov 28, 2023
This hotel is a designated place for guests to stay. There is nothing to complain about the Swiss environment, it is small and exquisite. Although the service is not that enthusiastic, maybe it is because of the cultural difference, but you can feel the courtesy.
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Veronika
Standard Double Room with Mountain View
Stayed in Dec 2022
Travel with friends
1 review
2.7/5
Posted on Feb 1, 2023
Very unfortunate.... Swiss Quality is no longer what it was.
Unfortunately everything is very careless.
We have a total of 3 friendly employees in the
Hotel hit.
The bathroom was completely overflowing...
pity pity pity...
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Yaoyaohaobaobei
Standard Double Room with Mountain View
Stayed in May 2023
Family
52 review
5.0/5
Outstanding
Posted on Sep 8, 2023
Good environment and good location!
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Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 8, 2024
We had a very nice stay at the Hotel Rigi Kaltbad. The name is not so good: the Kaltbad is a place, and the baths are nice and warm. we had clean and comfortable rooms, good breakfast and access to the spa included in our stay. They are easily accessed from the hotel. I loved the design of the baths, not big but very nice. For dinner we went elsewhere so I cannot comment. a very good three star hotel, with nice service.
Guest User
Stayed in Jul 2024
Other
2.0/5
Posted on Aug 6, 2024
I stayed at Rigi Kaltbad last August and it was wonderful. Panoramic views of the mountains, dining and a VERY relaxing mineral bath spa experience. Fast forward to today: young parenting couples bring their infants, toddlers, plus older to the mineral pool. They jump, play, scream and no one seems to care. The spa is managed by a separate company. After a 4 hour hike I wanted to luxuriate in a quiet, serene setting. So, if you want to bring your children to a wellness spa to relax; enjoy this NOW family oriented resort. BTW, the rooms are antiquated and need a facelift. One sinks into one's own mattress and it is like falling into a "V." Restaurant is less than wonderful. However, on a positive note, the staff is amazing!!! PS - Stay away from the steam room; there was green nose stuff on the floor!!!! Read less Date of stay: July 2024
Guest User
Stayed in Jul 2024
Couples
3.0/5
Posted on Aug 4, 2024
The hotel is blessed with a spectacular location. Located above a great wellness center accessible through the hotel. The staff at the reception was very friendly and welcoming, checking us in efficiently. Dinner staff was very attentive, friendly and qualified. The food served as a four course meal was mediocre at best, not very tasty although presented very well. Breakfast selection was adequate except for the staff that barely understood German or English!!! The room we had was very small, no coffee or amenities considered normal for a hotel of this class. No sope in the showers is not acceptable. A fridge or mini bar would have been helpful too. Though the wellness center excelled we probably wouldn’t come back to this hotel
Guest User
Stayed in Jun 2024
Other
2.0/5
Posted on Jul 31, 2024
I stayed at Rigi Kaltbad last August and it was wonderful. Panoramic views of the mountains, dining and a VERY relaxing mineral bath spa experience. Fast forward to today: young parenting couples bring their infants, toddlers, plus older to the mineral pool. They jump, play, scream and no one seems to care. The spa is managed by a separate company. After a 4 hour hike I wanted to luxuriate in a quiet, serene setting. So, if you want to bring your children to a wellness spa to relax; enjoy this NOW family oriented resort. BTW, the rooms are antiquated and need a facelift. One sinks into one's own mattress and it is like falling into a "V." Restaurant is less than wonderful. However, on a positive note, the staff is amazing!!! PS - Stay away from the steam room; there was green nose stuff on the floor!!!!
Guest User
Stayed in Nov 2023
Other
4.0/5
Very Good
Posted on Dec 22, 2023
This is a great place to stay. There is a pool on site and you are provided with towels and robes to use the facility. The hotel is well located with lovely walks starting right out the front. The views are spectacular. Breakfast was included in our package and excellent with pastries, juices and other selections. The hotel is obliging with storage of luggage and the check in staff were friendly and helpful. We had a wonderful stay at the hotel and it was one of the highlights of our trip. There are a couple of shops close by for ice cream and souvenirs. The hotel is a very short walk from the train station.
Guest User
Stayed in Jul 2023
Other
3.0/5
Posted on Aug 24, 2023
I stayed at Rigi Kaltbad before and it was always a very wonderful experience, except this time. The female receptions were unhelpful and unhappy. Maybe they are not regular staff, underpaid or something. Mohamed, the receptionist, on the other hand, was very friendly, professional and helpful. We felt welcomed by him. If it wasn’t for him, I’d not return.
Guest User
Stayed in May 2023
Other
4.0/5
Very Good
Posted on Jun 8, 2023
Best breakfast ever after a short dip in thr spa and before our massage 😍 Everyone is very friendly and helpful. The view is magnificent and you overlook half of switzerland. I would def recommend it 🤗
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on May 1, 2023
AMAZING HOTEL IN A WONDERFUL LOCATION! ROOM ARE QUIET AND CLEAN. STAFF AND SERVICE ARE EXCELLENT. THE BREAKFAST IS REALLY GOOD WITH A LOT OF VARIETY OF FOOD. I REALLY RECCOMMEND THIS PLACE ESPECIALLY IF YOU LIKE THE MOUNTAIN AND THE SPA!
Guest User
Stayed in Feb 2023
Other
5.0/5
Outstanding
Posted on Mar 5, 2023
The Hotel room that we were allocated to was facing the front of the hotel and it had amazing views! The staffs were generally friendly but we had one waiter at the breakfast area (whom had an uncanny resemblance to Arnold Schwarzenegger!), he was extremely informative and accommodating to our needs. The mineral pool was really nice, the view was jaw dropping, unfortunately the hotel did not allow for camera and me and my wife were unable to capture that magical moment when we first swam into the outdoor section only to be welcomed by snow capped scenery. The fact that the hotel allowed checked out guest to continue using the mineral pool was really a bonus, there were lockers and hotel towels still available to use.
Guest User
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Feb 16, 2023
amazing location, great hotel, great thermal baths - the village is charming and can only be accessed by cable car or train - no cars there! the hotel gave our names to the cable car ticket office where we were then given half price on the ride up as a result. Very efficient! we will be back for sure