JW Marriott Rio de Janeiro Reviews

Overall, I had a great experience with the Park Hotel; staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate a birthday weekend. This was on the top of the list of best stays/experiences ever. Staff was very hospitable and there for every need of mine. Thank you so much.

Average and forgettable. I am surprised JW MARRIOTT permit this property to use their brand.

The service is still very good, the facilities are indeed a bit lagging behind, and the breakfast variety is far inferior to that in China.

Because of the carnival, my time has been increased two or three times, 4,700 per night, which is indeed too expensive. The room check-in experience is quite satisfactory, but the concierge is very polite.

Rio Marriott is actually quite good overall, but the property is relatively old and it is difficult to improve. The location and service are both poor.

Proactive, enthusiastic and considerate service

Very nice hotel with a good location, just outside the beach. There are many restaurants nearby. The sea view room I booked, facing the endless Atlantic Ocean, is beautiful!

We arrived at 9 o'clock in the morning. The front desk helped us check in early. It was great. The location of the hotel is very good, facing Copacabana Beach. The room size is relatively small and the breakfast is rich

Near the sea, romantic place...

Staff was very nice and helpful. Room had a musty moldy smell to. I did try to get a different room but it was not available. Not worth the $900 for two nights. Breakfast was not very good, especially for $23 a person.

Well placed, directly opposite Copacabana beach and the price reflects this rather than the hotel quality. Having said that it was a comfortable hotel. The room was fine, nothing spectacular but comfortable and clean with a beach view. Breakfast was a good buffet. Staff were friendly and helpful. We were a bit disappointed with the length of our check in, it needed a call to housekeeping to check the room was ready even though we arrived at 17.20. It took nearly half an hour for them to respond and when we reached the room there was only one robe and one set of slippers. The body lotion bottle was so clogged we had to wash it out to get it working. The turn down service offered did not happen for two out of three nights. A number of small points like this were disappointing but bearing in mind the location of the hotel the price is good, the staff are good and the room comfortable.

Excellent location, super cleanliness, staff highly professional, nice and friendly, food excellent.

For a JW, you wouldn't think the place would be in such bad condition. The pool area alone had so much chipping and falling off paint and structural defects. Rooms were basic and stuffy. No balconies here so don't spend $ on an ocean view. I stayed next door one night at the Windsor Califironia and it was far better. As a Marriott Bonvoy member for decades this one sucks.

Great location on Copacabana Beach. Helpful staff. Clean rooms.